UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON,

Washington, D.C. 20549


SCHEDULE 14A

(Rule 14a-101)

Information Required in Proxy Statement
Scheduled 14A Information
Proxy Statement Pursuant to Section 14(a)
of the Securities

Exchange Act of 1934

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Preliminary Proxy Statement
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¨ Preliminary proxy statement
¨Confidential, Forfor Use of the Commission Only (as permitted by Rule 14a-6(e)(2))
þDefinitive Proxy Statement
¨Definitive Additional Materials
¨Soliciting Material Pursuant to § 240.14a-12


TRIPLE-S MANAGEMENT CORPORATION

(Name of Registrant as Specified inIn Its Charter)


(Name of Person(s) Filing Proxy Statement, if Other Thanother than the Registrant)


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LOGO

March 21, 2014

Dear Shareholder:

I am pleased



Triple-S Management Corporation
1441 F.D. Roosevelt Avenue – San Juan, Puerto Rico 00920

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Dear fellow Shareholder:
It is my pleasure to invite you to our 2014 Annual Meetingannual meeting of Shareholders,shareholders, which will be held on Wednesday,Friday, April 30, 2014,28, 2017, at 9:00 a.m., Atlantic Time,local time, in our corporate offices located at the Atlantic Room of the InterContinental Resort and Casino Hotel, 5961 Isla Verde1441 F.D. Roosevelt Avenue, Carolina,San Juan, Puerto Rico 00979.

00920.


At thethis year’s meeting, we will ask you to elect three directors to our Board of Directors, ratify the selection of PricewaterhouseCoopersDeloitte & Touche LLP as ourthe Company’s independent registered public accounting firm for the current year,2017, vote on thean advisory resolution to approve ourthe compensation of the Company’s named executive officers, vote on the frequency of future advisory votes on the compensation of the Company’s named executive officers, vote on several amendments to the Company’s Amended and Restated Articles of Incorporation, approve the Company’s 2017 Incentive Plan, and act on any other business matter properly brought before the meeting.


This booklet, which includes a formal notice of the meeting and the proxy statement, details the business to be conducted at the meeting and provides additional information about us and the meeting that you should consider as you cast your vote. I appreciate the time and attention you devote to reading these materials and voting your shares.

We hope


Your vote is very important to us. I encourage you will participate in the meeting. Pleaseto vote your shares as soon as possible even ifwhether or not you plan to attend the meeting. This will ensureYou may cast your shares are represented at the meeting. You can vote over the Internet or by telephone according to the instructions in the proxy statement and the notice. As an alternative, if you requested and received a printed copy of the proxy card by mail, you may complete, sign and date the proxy card in accordance with the instructions set forth in the proxy statement. You may also return the completed proxy card by fax ormail in the postage-paid envelope we have provided.

provided with your request.

On behalf of the Board, of Directors, thank you for your continued interest and support.

Sincerely,
LOGO
Luis A. Clavell-Rodríguez, MD
Chair of the Board


Sincerely,
Luis A. Clavell-Rodríguez, MD
Chair of the Board
March      , 2017

TRIPLE-S MANAGEMENT CORPORATION

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Triple-S Management Corporation
P.O. Box 363628

San Juan, Puerto Rico 00936-3628

NOTICE OF ANNUAL MEETING OF SHAREHOLDERS

to be held on Wednesday, April 30, 2014

NOTICE OF ANNUAL MEETING OF SHAREHOLDERS AND PROXY STATEMENT

To our Shareholders:

NOTICE IS HEREBY GIVEN that the 20142017 Annual Meeting of Shareholders will be held on Wednesday,Friday, April 30, 2014,28, 2017, at 9:00 a.m., Atlanticlocal time, in our corporate offices located at the Atlantic Room of the InterContinental Resort and Casino Hotel, 5961 Isla Verde1441 F.D. Roosevelt Avenue, Carolina,San Juan Puerto Rico 00979.

At the meeting, shareholders will be asked to consider and vote on the following matters:

00920.

Items of
business
 
Shareholders will be asked to consider and vote on the following matters:
1.
The election of three nominees to serve as “Group 1” directors, each to serve for a three-year term;

term of three years;
2.
The ratification of the selection of PricewaterhouseCoopersDeloitte & Touche LLP as our independent registered public accounting firm for the current year;

2017;
3.
An   The consideration of an advisory resolution to approve the compensation of our named executive officers;
4.   The approval of an advisory vote on the frequency of future advisory votes on the compensation of our named executive officers;
5.  The approval of an amendment to Article TENTH A of the Amended and

4. Restated Articles of Incorporation of the Company;
6.  The approval of an amendment to Article TENTH C of the Amended and Restated Articles of Incorporation of the Company;
7.   The approval of an amendment to Article THIRTEENTH of the Amended and Restated Articles of Incorporation of the Company;
8.   The adoption of the Triple-S Management Corporation 2017 Incentive Plan; and
9.   Any other business that may properly come before the meeting or any adjournment or postponement thereof.
Record dateShareholders of record of the Company at the close of business on February 28, 2017 are entitled to receive notice of, attend, and vote at the meeting.
Your vote is
important
Please vote as promptly as possible by using the Internet, telephone, or by signing, dating and returning the completed proxy card in accordance with the instructions in the Notice or your proxy card.

Only

Important notice regarding the availability of proxy materials

We are delivering the proxy materials to all our shareholders via the Internet, as permitted by U.S. Securities and Exchange Commission rules.  Instead of sending a paper copy of the proxy materials, we are sending to our shareholders of record at the close of business on March 3, 2014 are entitled to receive notice of, attend, and to vote at, the meeting.

We urge all shareholders to attend the meeting in person or by proxy. Your vote is important no matter how many shares you own. Whether or not you plan to attend, you can vote your shares over the Internet or by telephone as we describe in the accompanying materials and thea Notice of Internet Availability of Proxy Materials. As an alternative, if you receivedMaterials (the “Notice”) with instructions on how to access the proxy materials and how to vote via the Internet.


Our proxy statement and the 2016 annual report to shareholders are available at our website http://www.triplesmanagement.com.  Shareholders may request a printed copy of the proxy cardmaterials by mail, you may complete, sign, and date the proxy card in accordance withfollowing the instructions set forth in the Notice and the proxy statement. You may also return
By order of the completed proxy card by fax or in the postage-paid envelope we have provided. Your prompt response is necessary to ensure that your shares are represented at the meeting. You can change your vote and revoke your proxy at any time before the polls close at the meeting, as explained in the accompanying proxy statement.

Board of Directors,

Carlos L. Rodríguez-Ramos
Secretary

San Juan, Puerto Rico
March     , 2017

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TABLE OF CONTENT
1
By order of the Board of Directors,
LOGO
Roberto García-Rodríguez
Secretary
San Juan, Puerto Rico
March 21, 2014


TABLE OF CONTENTS

PROXY SUMMARY

2 
5

6
 5 

ELECTION OF DIRECTORS12
12
1013
14
15
 

RATIFICATION OF THE SELECTION OF THE INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

16
16
1416
17
 

AN ADVISORY RESOLUTION TO APPROVE THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS

18
18
16 
20

CORPORATE GOVERNANCE

20
 18 
21

21
22
22
22
23
24
24
28
28
29
29
29
30
30
33
34
34
35
36
 24 

37
 26 

38
i

39
2639
48
49
49
50
58
 
59

COMPENSATION DISCLOSURE

59
 28 

COMPENSATION DISCUSSIONAND ANALYSIS

28

RISK CONSIDERATIONSINOUR EXECUTIVE COMPENSATION PROGRAM

40

COMPENSATION TABLES

41

AUDIT COMMITTEE MATTERS

51

60
60
5260
 
61

INCORPORATION BY REFERENCE

  
5361

i


TRIPLE-S MANAGEMENT CORPORATION

P.O. Box 363628

San Juan, Puerto Rico 00936-3628

PROXY STATEMENT

PROXY SUMMARY
This summary highlights certain information about Triple-S Management Corporation (the “Company,” “we,” “our,” or “us”) and certain information contained elsewhere in this proxy statement for the Company’s 2017 Annual Meeting of Shareholders

April 30, 2014

shareholders (“the meeting”).  This summary does not contain all of the information that you should consider.  We encourage you to read the entire proxy statement carefully before voting.


Information about the meeting of shareholders
·Time and date:Friday, April 28, 2017 at 9:00 a.m., local time.
·Location:1441 F.D. Roosevelt Avenue, San Juan, Puerto Rico 00920.
·Record Date:Tuesday, February 28, 2017.
·Voting:All shareholders as of the record date are entitled to attend the meeting and vote.  Each share of our common stock owned on the record date entitles the shareholder to one vote on each proposal presented for consideration.
 Voting matters
Board
recommendation
Page
reference
· Election of three “Group 1” directors.
FOR each nominee
12
· Ratification of the selection of Deloitte & Touche LLP as the independent registered public accounting firm.FOR16
· An advisory resolution to approve the compensation of our named executive officers.FOR18
· An advisory vote on the frequency of future advisory votes on the compensation of our named executive officers.1 YEAR20
· Amendment to Article TENTH A of the Amended and Restated Articles of Incorporation of the Company.FOR21
· Amendment to Article TENTH C of the Amended and Restated Articles of Incorporation of the Company.FOR22
· Amendment to Article THIRTHEENTH of the Amended and Restated Articles of Incorporation of the Company.FOR22
· Adoption of the Triple-S Management Corporation 2017 Incentive Plan.FOR24

Director nominees

At the meeting, shareholders are being asked to vote for three “Group 1” directors, each for a three-year term. Each nominee currently serves as a director in our Board. Also, our Board has determined that each nominee is independent pursuant to the independence criteria outlined by the New York Stock Exchange and the BlueCross and BlueShield Association.

NameAge
Director
since
Experience/QualificationCommittee memberships
Jorge L. Fuentes Benejam682008Public company knowledge; executive leadership
·  Corporate Governance and  Nominating (Chair)
·  Investment and Financing
·  Executive
Roberto Santa María-Ros652015Accounting and Financial
·  Audit
·  Investment and Financing
Cari M. Dominguez672012Government and public policy experience; human resources knowledge; executive leadership
·  Corporate Governance and Nominating
·  Compensation and Talent Development
·  Executive (Vice Chair)

Corporate governance highlights

·
7 of our 9 current directors are independent.1
·Separate chair of the Board and chief executive officer positions.
·Lead Independent Director.
·Annual Board, committee, and individual director self-evaluations.
·Stock ownership guidelines for directors.
·Guidelines for annual continuing education of directors.

Casting your vote

Visit www.proxyvote.com and follow the instructions in the Notice.
Scan the QR Code in the Notice, with your mobile phone and vote following the instructions in the Notice.
Call the telephone number in the Notice.
Send your completed and signed proxy card to Triple-S Management Corporation c/o Broadridge Financial Solutions, Inc. at 51 Mercedes Way, Edgewood, New York 11717.
Cast your vote in person if you are the registered shareholder or by obtaining a “legal proxy” if your shares are held in “street name” by completing and signing your proxy card at the meeting.
Submitting proposals for the 2018 Annual Meeting of shareholders

·  Deadline for shareholders proposal for inclusion in the 2018 proxy statement:November 16, 2017
·  Period for submitting proposals and nominations for directors to be considered at the 2018 Annual Meeting:
November 29, 2017
to December 29, 2017

Independent registered public accounting firm

As a matter of good corporate governance, our shareholders are being asked to ratify the selection of Deloitte & Touche LLP (“D&T”) as our independent registered accounting firm.  Below is a summary of the fees that we paid or accrued in connection with services provided by D&T for 2016 and 2015.

Type of Fees 2016  2015 
Audit Fees $2,902,600  $2,707,600 
Audit-Related Fees $431,860  $340,250 
Tax Fees $0  $0 
All Other Fees $300,888  $0 
Total $3,635,348  $3,047,850 

1 With the passing of Ms. Soto-Martinez on March 28, 2016, the Board currently consists of 9 members. Ms. Soto-Martinez’ seat on the Board remains vacant while the Board considers a candidate for director.
2

PROXY SUMMARY

Executive compensation components

Components of our compensation plan are summarized below.  Some components are inapplicable to certain executives, as further described in this proxy statement.  For more information on the compensation of our executive officers, see the “Compensation discussion and analysis” section of this proxy statement.
ComponentDescription
FixedBase salary
·Cash compensation to recognize individual contribution to the Company, taking into consideration the executive’s experience, knowledge and scope of responsibilities.
·Reviewed annually based on individual performance, market-level relative salary, the Company’s financial performance, and ability to pay.
·Adjusted if and when appropriate.
VariableShort-term cash incentive
·Motivates individual to attain annual objectives and reinforces the optimization of operating results and corporate goals.
·May range from zero to 150% of the target opportunity.
·Company’s financial results account for 70% of each executive’s evaluation, and individual performance accounts for the remaining 30%.
Equity compensation
·Promotes long-term success, the retention of talented individuals, and mitigation of excessive risk taking.
·75% as performance shares; payout range from zero to 150% from target opportunity over a 3-year performance period.
·25% as restricted shares vesting in equal installments over a 3-year period.
VariableBenefits and perquisites including retirement programs, non-qualified deferred compensation plan, health and life insurance, and vehicle allowance, among others.

Other components of the compensation program
Our compensation program includes policies and practices that we believe promote good governance and align executive compensation with the interests of our shareholders.
What we do
·Have an equity grant policy with pre-scheduled grant dates to avoid backdating of equity awards.
·Deliver 75% of annual long-term incentive in the form of performance shares.
·Have an incentive compensation recoupment policy to ensure compensation is paid on accurate financial data.
·Require executive officers, directors and other individuals to request pre-clearance to transact with our stock.
·Engage an independent compensation consultant selected by, and that reports directly to, the Compensation and Talent Development Committee.
·Have stock ownership guidelines requiring executive and other participants of equity compensation to own and retain Company stock.
What we don’t do
· No hedging on our Company stock.
·No unusual or excessive perquisites.
·No option awards. Grant of stock options was discontinued in 2010.
·No cash severance payment upon change in control. Chief executive officer may only receive cash severance payment upon a change in control  with termination of employment (“Double trigger”).
3

PROXY SUMMARY

2016 compensation summary

The compensation of our named executive officers (“NEOs”) for 2016 is summarized below. For more information, see the narrative and notes accompanying the 2016 summary compensation tables included in this proxy statement.

Name and Position Salary  Bonus  
Stock
Awards
  
Non-Equity
Incentive Plan
Compensation
  
Change in
Pension Value
and Non-
Qualified
Deferred
Compensation
  
All Other
Compensation
  Total 
Roberto García-Rodríguez
President and CEO
 $744,385  $600  $1,874,972  $215,769  $0  $37,728  $2,873,454 
Juan J. Roman-Jimenez
Executive Vice President and CFO
 $471,154  $600  $749,981  $102,747  $45,000  $12,800  $1,382,282 
Madeline Hernandez-Urquiza $514,135  $600  $524,998  $150,186  $10,000  $33,683  $1,233,602 
President of Triple-S Salud & Triple-S Advantage, Inc.                            
Eva G. Salgado-Micheo $391,516  $600  $374,979  $187,995  $180,000  $28,200  $1,163,290 
President of Triple-S Propiedad, Inc.         ��                  
Arturo L. Carrion-Crespo $324,700  $600  $249,978  $153,760  $0  $44,000  $773,038 
President of Triple-S Vida, Inc.                            

Compensation mix

For 2016, 70% of the total compensation approved to our CEO and 61% for our other NEOs was at-risk, variable compensation. Actual amounts realized depend on our annual and long-term performance and our Company’s stock price. Also, equity compensation granted comprised 63% of CEO compensation and 40% of all other NEOs compensation. We believe this compensation design promotes our executives to achieve the Company’s financial results while taking into consideration the impact of their decisions. The compensation mix of our CEO and our other NEOs is illustrated in the charts below, which considers maximum payout of approved performance equity grants and cash compensation.
4

PROXY STATEMENT FOR THE 2017 ANNUAL MEETING OF SHAREHOLDERS
We are providing this proxy statement to our shareholders in connection with a solicitation of proxies by the Board of Directors (the “Board”) of Triple-S Management Corporation (“Triple-S Management,” the “Company,” “we,” “us,” or “our”)Company for use at the 2014 Annual Meeting of Shareholdersmeeting and at any adjournment or postponement of the meeting. We will hold the meeting on Wednesday,Friday, April 30, 2014,28, 2017, beginning at 9:00 a.m., Atlantic Time,local time, in the Atlantic Room of the InterContinental Resort and Casino Hotel, 5961 Isla Verdeour corporate offices located at 1441 F.D. Roosevelt Avenue, Carolina,San Juan, Puerto Rico 00979.

00920.


We are furnishing the proxy materials over the Internet pursuant to the rules of the U.S. Securities and Exchange Commission (“SEC”).  On or about March 21, 2014,16, 2017, we will mail abegan mailing the Notice of Internet Availability of Proxy Materials (the “Notice”) to holdersour shareholders of record as of our Class B common stock at the close of business on March 3, 2014. On or about the same date we will mailFebruary 28, 2017. The Notice contains instructions on how to holders of our Class A common stock a printed copy ofaccess this proxy statement and our 2013 Annual Reportannual report and a proxy card. If you receive the Notice by mail, youhow to cast your vote. You will not receive a paper copy of the proxy materials unless you request one. The Notice will contain instructions on how to access the proxy materials over the Internet and vote online or by telephone. The Notice also contains instructions on how to request a paper copy of our proxy materials, free of charge.


Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting of Shareholders to be held on April 30, 2014:28, 2017: This proxy statement, our 20132016 Annual Report, the form of proxy and voting instructions are being made available to shareholders of record of our Class A and Class B common stock on or about March 21, 2014,16, 2017 at www.proxyvote.com.www.proxyvote.com. If you receive the Notice and would still like to receive a printed copy of the proxy materials or our 20132016 Annual Report, including audited financial statements for the year ended December 31, 2013,2016, you may request a printed copy by: (a) telephone at 1-800-579-1639; (b) Internet at www.proxyvote.com;www.proxyvote.com; or (c) e-mail at sendmaterial@proxyvote.com.sendmaterial@proxyvote.com.  Please make the request as instructed above on or before April 16, 201414, 2017 to facilitate timely delivery.


All proxies will be voted in accordance with the instructions they contain.  If you do not provide voting instructions on your proxy card with respect to a particular matter, your shares will be voted in accordance with the recommendations of our Board.

5

PROXY SUMMARY

This summary highlights information contained elsewhere in this proxy statement. This summary does not contain allTable of the information that you should consider. Please read the entire proxy statement carefully before voting.

Information about the 2014 Annual Meeting of Shareholders

Content
INFORMATION ABOUT VOTING, SOLICITATION AND THE ANNUAL MEETING

•       Time and date:

Why am I receiving these materials?
 Wednesday,
Our Board is providing these materials to you to solicit proxies on its behalf to be voted at the meeting on April 30, 201428, 2017 at 9:00 a.m., Atlantic Timelocal time, at the offices of Triple-S Management Corporation, 1441 F.D. Roosevelt Avenue, San Juan, Puerto Rico 00920.

•       Location:

Why did I receive a one-page notice in the mail instead of a full set of proxy materials?
 Atlantic Room
We have elected to deliver our proxy materials over the Internet to all our shareholders under the “notice and access” rules of the InterContinental ResortSEC. If you are a shareholder of record, we sent you a Notice by mail. You will not receive a printed copy of the proxy materials unless you request one. We encourage you to help us reduce the environmental impact of the meeting, and Casino Hotel, 5961 Isla Verde Avenue, Carolina, Puerto Rico 00979reduce the cost associated with printing and mailing of proxy materials by accessing the proxy materials over the Internet.

•       Record Date:

How can I request a printed copy of the proxy materials?
 Monday, March 3, 2014
You may request a printed copy of the proxy materials by calling 1-800-579-1639; or accessing www.proxyvote.com over the Internet; or by sending an email to sendmaterial@proxyvote.com. Please make the request on or before April 14, 2017 to facilitate timely delivery.

•       Voting:

What should I do if I receive more than one Notice?
 

All shareholders as

You may receive more than one Notice. For example, you may receive a separate Notice if: (i) you hold Class A and Class B shares, or (ii) you hold Class B shares in more than one brokerage account. Please vote all your shares over the Internet, by telephone, or by signing and mailing all proxy cards or voting instruction forms that you receive.
Who can vote?
To be able to vote, you must have been a holder of record of our common stock at the close of business on February 28, 2017. This date is the “record date” for the 2017 Annual Meeting. Shareholders of record on the record date are entitled to vote. Eachreceive notice of, attend, and vote on each proposal at the meeting or on any postponement or adjournment of the meeting.
How many votes do I have?
You are entitled to one vote per each share of our common stock that you owned on the

record date entitles the shareholder to one vote on each proposalmatter that is presented for consideration.

Agenda of the 2014 Annual Meeting

All shares of our Class A and Class B common stock will vote together as a single class on all matters brought before the meeting.

•       Election of three “Group 1” directors for three-year terms

•       Ratification of the selection of PricewaterhouseCoopers LLP as independent registered public accounting firm

•       An advisory resolution to approve the compensation of our named executive officers

•       Act on any other business properly presented to the meeting or any adjournment or postponement thereof

Voting Matters

Board Recommendation

Page Reference

•       Election of three “Group 1” directors

FOReach nominee10

•       Ratification of the selection of PricewaterhouseCoopers LLP as independent registered public accounting firm

FOR

14

•       An advisory resolution to approve the compensation of our named executive officers

FOR16

“Group 1” Director Nominees

Our license agreement with the Blue Cross Blue Shield Association (“BCBSA”) requires that our Board be divided into three groups, with one group being elected each year and members of each group holding office for a three-year term. The following table provides information about each nominee who, if elected, will serve until the 2017 annual meeting of shareholders or until his/her successor is elected or qualified. In 2013, each of the nominees attended at least 75% of the Board meeting and committee meetings on which he or she sits. Our Board has determined that each nominee is independent pursuant to the independence criteria outlined by the New York Stock Exchange (“NYSE”).

Name

  Age  Director since  

Experience/Qualification

  

Committee Memberships

Adamina Soto-Martínez

  66  2002  Financial; regulatory  

Audit (chair), Compensation,

and Executive

Jorge L. Fuentes-Benejam

  65  2008  Public company; executive leadership  

Governance (chair), Investment,

and Executive

Francisco J. Toñarely-Barreto

  56  2011  Marketing; international markets; strategic planning  Governance and Compensation

2015 Annual Meeting of Shareholders

•       Deadline for shareholders proposal for inclusion in the proxy statement:

November 22, 2014

•       Period for submitting proposals and nominations for directors to

Who may be consideredpresent at the 2015 annual meeting:

December 1, 2014 to

December 31, 2014.

2


Independent Registered Public Accounting Firm

As a matter of good corporate governance, our shareholders are being asked to ratify the selection of PricewaterhouseCoopers LLP as our independent registered accounting firm for 2014. Below is a summary of the fees that we paid or accrued in connection with services provided by PricewaterhouseCoopers LLP in 2013 and 2012.

Type of Fees

  2013   2012 

Audit Fees

  $2,477,636    $2,218,807  

Audit-Related Fees

  $726,791    $256,929  

Tax Fees

  $0    $0  

All Other Fees

  $0    $0  
  

 

 

   

 

 

 

Total

  $3,204,427    $2,475,736  

Executive Compensation Components

Components of our compensation plan are summarized below. Some components are inapplicable to certain executives, as further described in this proxy statement.

Element

meeting?
  
Only shareholders of record and beneficial owners with a legal proxy issued in their name by their respective organization holding their shares may be present at the meeting. No other person, including persons accompanying a shareholder, will be allowed at the meeting. Please bring a valid form of photo identification, such as a driver’s license or passport, to corroborate your identity as one of our shareholders. No video or audio recording will be allowed during the meeting. We encourage you to vote your shares in advance even if you plan to attend the meeting.
 

Form

What constitutes a quorum for the meeting?
  

Description

Cash

•      

•      

Base salary

Performance-based annual incentive

•      

Base salary increases are based on several factors, including individual performance, Company’s financial performance and ability to pay, and competitive analysis

•      

Incentive payout may range from zero to 150%
At least one-third (1/3) of the target opportunity

•      

Financial results account for 80%shares entitled to vote must be present at the meeting, in person or by proxy, to constitute a quorum. As of each named executive officer’s evaluationthe record date,              shares of common stock were issued and individual performance accounts foroutstanding. Shares of common stock represented in person or by proxy, “broker non-votes,” as discussed below, and shares that abstain or do not vote with respect to a particular proposal, will be treated as shares that are present to determine if there is a quorum. If a quorum is not present, we may propose to adjourn the remaining 20%

•      

Performance is reviewed on an annual basis
Long-Term Incentive Equity Awards

•      

•      

Performance shares

Restricted shares

•      

75% of total equity award value is tiedmeeting to specific operating performance measures

•      

Remaining 25% of award earned if the executive remains employed with the Company over the vesting period
Retirement program

•      

•      

•      

Non-contributory defined-benefit pension plan

Supplemental defined-benefit retirement plan

Defined contribution savings plan

•      

Only union employees and executives hired before December 19, 2006 and non-union employees hired before September 30, 2007 are eligible for the defined-benefit plans; all other employees and executives are eligible for a defined contribution savings plan
Other

•      

Benefits and perquisites

•      

Non-qualified deferred compensation plan

•      

Health insurance

•      

Life insurance

•      

Vehicle allowancesolicit additional proxies.

3

6

Other Information Related to our Executive Compensation Program

Recoupment

Stock ownership requirements

Equity award grant policy

Insider trading and anti-hedging policy

No trigger on change of control in equity plan

Double trigger on change of control in CEO employment contract

2013 Compensation Summary

The compensation of our named executive officers for 2013 is summarized below. For more information, see the narrative and notes accompanying the 2013 Summary Compensation Table set forth on page 41.

Name and Position

  Salary   Bonus   Stock
Awards
   Non-Equity
Incentive Plan
Compensation
   Change in
Pension Value
and Non-
Qualified
Deferred
Compensation
   All Other
Compensation
   Total 

Ramón M. Ruiz-Comas

  $820,615    $0    $2,000,004    $0    $190,000    $30,000    $3,040,619  

President and CEO

              

Amílcar L. Jordán-Pérez

  $439,615    $0    $299,981    $0    $0    $0    $739,596  

Vice President of Finance and CFO

              

Pablo Almodóvar-Scalley

  $537,307    $0    $399,990    $0    $315,000    $28,200    $1,280,497  

President of Triple-S Salud, Inc.

              

Arturo Carrión-Crespo

  $318,443    $0    $209,987    $175,340    $0    $47,450    $751,310  

President of Triple-S Vida,Inc.

              

Eva G. Salgado-Micheo

  $378,842    $0    $224,998    $0    $70,000    $28,200    $702,040  

President of Triple-S Propiedad, Inc.

              

Susan Rawlings-Molina

  $409,712    $600    $374,996    $0    $0    $211,192    $996,500  

Former president of Triple-S Advantage Solutions, Inc.

              

Compensation Mix

The compensation mix of our named executive officers for 2013 is graphically illustrated below and is based on the information presented in the compensation summary table.

LOGO

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INFORMATION ABOUT VOTING, SOLICITATION AND THE ANNUAL MEETING

Who can vote?

To be able to vote, you must have been a holder of record of our common stock at the close of business on March 3, 2014. This date is the “record date” for the annual meeting. Shareholders of record on the record date are entitled to receive notice of, to attend, and to vote on each proposal at the annual meeting or on any postponement or adjournment of the meeting. As of the close of business on the record date, there were 27,373,747 shares of our common stock outstanding, consisting of 2,377,689 issued and outstanding shares of Class A common stock (“Class A shares”) and 24,996,058 issued and outstanding shares of Class B common stock (“Class B shares”). Class A shares and Class B shares are sometimes referred to collectively in this proxy statement as “common stock.” In addition to shareholder of record of our common stock, beneficial owners of shares held in street name as of the record date can vote using the methods described below.

How many votes do I have?

You are entitled to one vote per each share of our common stock that you owned on the record date on each matter that is presented for consideration. All shares of our common stock will vote together as a single class on all matters brought before the meeting.

How do I vote if I am the holder of record of my shares?

If your shares of common stock are registered directly in your name with our transfer agent, American Stock Transfer & Trust Company, and not through a brokerage firm, bank, broker-dealer or other similar organization, you are considered the “shareholder of record” with respect to those shares. We have sent the Notice or the printed proxy materials directly to you. If you are the shareholder of record or “record holder” of your shares, you may vote in one of the following five ways:

 
What is the difference between a shareholder of record and a beneficial owner of shares held in street name?
 
Shareholder of record. If your shares of common stock are registered directly in your name with our transfer agent, American Stock Transfer & Trust Company, and not through a brokerage firm, bank, broker-dealer or other similar organization, you are considered the “shareholder of record” with respect to those shares. We have sent the Notice directly to you.
Beneficial owner of shares held in street name. If your shares are held in an account at a brokerage firm, bank, broker-dealer or other similar organization, then you are the “beneficial owner” of shares held in “street name,” and a Notice should be sent to you by that organization. You have the right to instruct that organization how to vote your shares.
How do I vote if I am the shareholder of record of my shares?
If you are the shareholder of record, you may vote in one of the following four ways:
·Through the Internet.  Vote by following the instructions on the Notice or going to the Internet address stated on your proxy card.

·By telephone.  Call the telephone number provided on your proxy card.

·By faxmailCompleteIf you requested and sign your proxy card and fax both sidesreceived a printed copy of the completed proxy card to (787) 749-4148.

By mail. Completematerials or downloaded the proxy materials over the Internet, you can complete and sign your proxy card and mail it in the enclosed postage-prepaid envelope. You do not need to affix a stamp on the enclosed envelope if you mail it within the United States. If you do not have the postage-prepaid envelope, please mail your completed proxy card to the following address:
Triple-S Management Corporation
c/o Broadridge Financial Solutions, Inc. at
51 Mercedes Way
Edgewood, NY 11717.

New York 11717
·In person. Attend the annual meeting and vote in person or by submitting ayour proxy card at the meeting.

If you only receive the Notice, you may follow the instructions outlined in the Notice to request a proxy card in order to submit your vote by fax or mail.If you vote via the Internet, by phone, or by fax, do not return the proxy card. You may request a printed copy of the proxy materials by: (a) telephone at 1-800-579-1639; (b) Internet at www.proxyvote.com; or (c) e-mail at sendmaterial@proxyvote.com. Please make the request on or before April 16, 2014 to facilitate timely delivery.

The Internet and telephone voting facilities will close at 11:59 p.m., Eastern Daylight Time, on April 29, 2014. If you plan to vote by fax or by mail, your proxy card must be received no later than 12:00 p.m., Eastern Daylight Time, on April 29, 2014.

In order to ensure that your proxy is voted according to your instructions and to avoid delays in ballot taking and counting, we request that you provide your full title when signing a proxy as attorney-in-fact, executor, administrator, trustee, guardian, authorized officer of a corporation, or on behalf of a minor. If shares are registered in the name of more than one record holder, all record holders must sign the proxy card.

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How do I vote if my shares are held in “street name”?

If your shares are held in an account at a stock brokerage firm, bank, broker-dealer or other similar organization, then you are the “beneficial owner” of shares held in “street name.” Such organization is considered to be the shareholder of record with respect to those shares. If you hold your shares of common stock in street name you will receive the Notice from that organization with instructions on how to vote your shares. The organization that holds your shares will allow you to deliver your voting instructions via the Internet and may also permit you to submit your voting instructions by telephone. In addition, you may request paper copies of our proxy statement and proxy card by following the instructions on the Notice provided by the organization.

If you are a beneficial owner of shares held in street name and wish to vote in person at the annual meeting, you must present a “legal proxy,” issued in your name by the organization that holds your shares to be admitted to the meeting. A legal proxy is a document that will authorize you to vote your shares held in street name at the meeting. Please contact the organization that holds your shares for instructions to obtain a legal proxy.You must bring a copy of the legal proxy to the annual meeting and ask for a ballot from an usher when you arrive. In order for your vote to be counted, you must hand both the copy of the legal proxy and your completed ballot to an usher to be provided to the inspector of election.

Can I change or revoke my vote after I have voted?

Yes. You can change your vote or revoke your proxy at any time before the taking of votes at the annual meeting by:

delivering a written notice of revocation to our Secretary at or before the meeting;
Completing and sending the proxy card. Provide your full title when signing a proxy as attorney-in-fact, executor, administrator, trustee, guardian, authorized officer of a corporation, or on behalf of a minor to ensure your proxy card is voted according to your instructions and to avoid delays in ballot taking and counting.  If shares are registered in the name of more than one record holder, all record holders must sign the proxy card. If you vote via the Internet or by phone, do not return the proxy card.
Closing of voting facilities. The Internet and telephone voting facilities will close at 11:59 p.m., Eastern time, on April 27, 2017.  If you plan to vote by mail, your proxy card must be received no later than 12:00 p.m., Eastern Time, on April 27, 2017.

submitting another proxy by telephone or via the Internet prior the applicable cutoff time;

submitting another proxy by fax or mail prior to the applicable cutoff time;

presenting to our Secretary, before or at the meeting before polls close, a later dated proxy executed by the person who executed the prior proxy; or

voting in person at the meeting.

If you provide more than one proxy, the properly signed proxy having the latest date will revoke any earlier proxy. Attendance at the meeting will not automatically revoke a proxy unless you properly vote at the meeting or specifically request that your prior proxy be revoked. Any written notice of revocation or delivery of a subsequent proxy by a shareholder of record may be sent to our Secretary at Triple-S Management Corporation, 1441 F.D. Roosevelt Avenue, 6th Floor, San Juan, Puerto Rico 00920, or hand delivered to our Secretary at or before the voting at the annual meeting.

If your shares are held in street name by an organization, you must contact that organization to change your vote or, if you intend to be present and vote at the meeting, bring the legal proxy issued in your name by such organization to the meeting.

What should I do if I receive more than one set of voting materials?

You may receive more than one set of voting materials, including multiple copies of this proxy statement and proxy card. For example, (i) if you hold your Class B shares in more than one brokerage account, you may receive a separate Notice for each brokerage account in which you hold shares, and (ii) if you hold both Class A shares and Class B shares, you may receive paper copies of the proxy materials with respect to your Class A shares and a Notice with respect to your Class B shares. Please vote each proxy card that you receive.

Who may be present at the meeting?

Only shareholders of record and beneficial owners with a legal proxy issued in their name by their respective organization holding their shares may be present at the meeting. No other person, including persons accompanying a

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shareholder, will be allowed at the meeting. Please bring a valid form of photo identification such as a driver’s license or passport to corroborate your identity as one of our shareholders.

No cameras, mobile phones, computers, tablets, recording equipment, electronic devices, large bags, briefcases or packages will be permitted in the meeting.

What constitutes a quorum for the meeting?

The presence at the beginning of the meeting, in person or by proxy, of one third (1/3) of the shares entitled to vote will constitute a quorum for the meeting. As of the record date, 27,373,747 shares of common stock were issued and outstanding. Shares of common stock represented in person or by proxy, “broker non-votes,” as discussed below, and shares that abstain or do not vote with respect to a particular proposal, will be treated as shares that are present for purposes of determining whether a quorum exists at the meeting.

We urge you to vote by proxy even if you plan to attend the meeting so that we will know as soon as possible that enough shares will be present to constitute a quorum in order for us to hold the meeting. If a quorum is not present, we may propose to adjourn the meeting to solicit additional proxies.

What happens if I do not give specific voting instructions?

If you are a shareholder of record and you indicate when voting on the Internet or by telephone that you wish to vote as recommended by the Board, or sign and return a proxy card without giving specific voting instructions, then the persons named as proxy holders will vote your shares in the manner recommended by the Board on all matters presented in this proxy statement and as the proxy holders may determine in their discretion with respect to any other matters properly presented for a vote at the meeting and at any postponement or adjournment thereof.

If you are a beneficial owner of shares held in street name and do not provide the organization that holds your shares with specific voting instructions then, under applicable rules, the organization that holds your shares may generally vote on “routine” matters but cannot vote on “non-routine” matters unless the organization receives voting instructions from you. If the organization that holds your shares does not receive instructions from you on how to vote your shares on a non-routine matter, the organization will inform the inspector of election that it does not have the authority to vote on this matter with respect to your shares. This is generally referred to as a “broker non-vote.” In order to minimize the number of broker non-votes, the Company encourages you to vote or provide voting instructions with respect to each proposal to the organization that holds your shares by carefully following the instructions provided in the Notice or voting instruction form.

Which proposals are considered routine or non-routine?

The election of directors (Proposal 1) and the advisory resolution to approve the compensation of our named executive officers (Proposal 3) are considered non-routine matters under applicable rules. A broker or other nominee cannot vote without instructions on non-routine matters, and therefore broker non-votes may exist in connection with Proposals 1 and 3. The ratification of the selection of PricewaterhouseCoopers LLP as our independent registered public accounting firm for the current year (Proposal 2) is considered a routine matter under applicable rules. A broker or other nominee may generally vote on routine matters, and therefore it is likely that no broker non-votes will exist in connection with Proposal 2.

What vote is required to approve each proposal?

Proposal 1—Election of Directors. A nominee must be elected to our Board by the affirmative vote of a majority of votes cast with respect to such nominee by the shares of common stock entitled to vote and present at the meeting or represented by proxy. If shareholders do not elect a director nominee who is already serving as a director, Puerto Rico corporation law provides that the director will continue to serve on our Board as a “holdover” director until his or her successor is elected.

Proposal 2—Ratification of the Selection of the Independent Registered Public Accounting Firm. The approval of this proposal requires the affirmative vote of a majority of votes cast with respect to this proposal by the shares of common stock entitled to vote and present at the meeting or represented by proxy.

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Proposal 3—An Advisory Resolution to Approve the Compensation of Our Named Executive Officers. The approval of this proposal requires the affirmative vote of a majority of votes cast with respect to this proposal by the shares of common stock entitled to vote and present at the meeting or represented by proxy.

An “affirmative vote of a majority of votes cast” on a proposal means that the votes cast “for” the proposal exceeds the votes cast “against” such proposal. Abstentions and broker non-votes will not count as a vote “for” or “against” the proposal and thus will have no effect in determining whether the proposal has received the affirmative vote of a majority of the votes cast at the meeting.

Who will count the votes?

Representatives of Broadridge Financial Solutions, Inc., an independent third party, will act as inspectors of the election and tabulate the votes cast by proxy or in person at the meeting.

What are the Board’s recommendations?

The Board’s recommendation for each proposal is set forth below.

How do I vote if I am a “beneficial owner”?
If you are a beneficial owner you will receive the Notice from the organization that holds your shares with instructions on how to vote your shares. That organization will allow you to deliver your voting instructions via the Internet and may also permit you to submit your voting instructions by telephone. In addition, you may request paper copies of our proxy statement and proxy card by following the instructions on the Notice provided by the organization.
You can vote in person at the meeting, but you must bring at the meeting a “legal proxy” issued in your name by the organization that holds your shares. The legal proxy authorizes you to vote your shares held in street name at the meeting.  Contact the organization that holds your shares for instructions on how to obtain a legal proxy. You must bring a copy of the legal proxy to the meeting and ask for a ballot in order to cast your vote in person. In order for your vote to be counted, you must hand the copy of the legal proxy with your completed ballot when you cast your vote.
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Can I change or revoke my vote after I have voted?
Yes.  You can change your vote or revoke your proxy at any time before the taking of votes at the meeting by delivering a written notice of revocation to our Secretary at or before the meeting; or by submitting another proxy by mail, telephone or the Internet prior to the applicable cutoff time; or by presenting to our Secretary, before or at the meeting before polls close, a later dated proxy executed by the person who executed the prior proxy; or by voting in person at the meeting. If you elect to revoke your vote by delivering a written notice of revocation or by submitting another proxy by mail to our Secretary, deliver it to the following address:
Triple-S Management Corporation
c/o Carlos L. Rodríguez-Ramos, Secretary
1441 F.D. Roosevelt Avenue, 6th Floor
San Juan, Puerto Rico 00920
If you provide more than one proxy, the properly signed proxy having the latest date will revoke any earlier proxy. Attending the meeting will not automatically revoke a proxy unless you properly vote at the meeting or specifically request that your prior proxy be revoked.
If you are a beneficial owner, you must contact the organization that holds your shares to change your vote or, if you intend to be present and vote at the meeting, bring the legal proxy issued in your name by such organization to the meeting.
What happens if I do not give specific voting instructions?
If you are a shareholder of record and you indicated when voting on the Internet or by telephone that you wish to vote as recommended by the Board, or you signed and returned a proxy card without giving specific voting instructions, then the persons named as proxy holders will vote your shares in the manner recommended by the Board on all matters presented in this proxy statement and, as proxy holders, may determine in their discretion with respect to any other matters properly presented for a vote at the meeting and at any postponement or adjournment thereof.
If you are a beneficial owner of shares held in street name and do not provide the organization that holds your shares with specific voting instructions then, under applicable rules, the organization that holds your shares may generally vote on “routine” matters but cannot vote on “non-routine” matters.  If the organization that holds your shares does not receive instructions from you on how to vote your shares on a non-routine matter, the organization will inform the inspector of election that it does not have the authority to vote on this matter with respect to your shares. This is generally referred to as a “broker non-vote.” In order to minimize the number of broker non-votes, the Company encourages you to vote or provide voting instructions with respect to each proposal to the organization that holds your shares by carefully following the instructions provided in the Notice or voting instruction form.
Who will count the votes?
A representative of Broadridge Financial Solutions, Inc., an independent third party, will act as the inspector of the election and tabulate the votes cast by proxy or in person at the meeting.
Which proposals are considered routine or non-routine?
The election of directors (Proposal 1), the advisory resolution to approve the compensation of our NEOs (Proposal 3), the advisory vote on the frequency of the advisory vote on the compensation of our NEOs (Proposal 4), the approval of the amendments to the Amended and Restated Articles of Incorporation of the Company (Proposal 5, Proposal 6, Proposal 7), and the approval of the Triple-S Management 2017 Incentive Plan (Proposal 8) are considered non-routine matters under applicable rules. A broker or other nominee cannot vote without instructions on non-routine matters, and therefore broker non-votes may exist in connection with Proposals 1 and Proposal 3 through 8.
The ratification of the selection of D&T as our independent registered public accounting firm for 2017 (Proposal 2) is considered a routine matter under applicable rules. A broker or other nominee may generally vote on routine matters, and therefore it is likely that no broker non-votes will exist in connection with Proposal 2.
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What is the required vote to approve each proposal?
Election of directors (Proposal 1). A nominee must be elected to our Board by the affirmative vote of a majority of votes cast with respect to such nominee by the shares of common stock entitled to vote and present at the meeting or represented by proxy.  If shareholders do not elect a nominee who is already serving as a director, Puerto Rico corporation law provides that the director will continue to serve on our Board as a “holdover” director until a successor is elected. An “affirmative vote of a majority of votes cast” on a proposal means that the votes cast “for” the proposal exceed the votes cast “against” such proposal. Abstentions and broker non-votes will not count as a vote “for” or “against” the proposal and thus will have no effect in determining whether the proposal has received the affirmative vote of a majority of the votes cast at the meeting.
Ratification of the selection of the independent registered public accounting firm (Proposal 2). The approval of this proposal requires the affirmative vote of the holders of a majority of the shares of common stock entitled to vote and present at the meeting or represented by proxy. Abstentions will have the same effect as votes “against” this proposal and broker non-votes will have no effect on the proposal.
Approval of the compensation of our named executive officers (Proposal 3). The approval, on an advisory basis, of this proposal requires the affirmative vote of the holders of a majority of the shares of common stock entitled to vote and present at the meeting or represented by proxy. Abstentions will have the same effect as votes “against” this proposal and broker non-votes will have no effect on this proposal.
Advisory vote on the frequency of future advisory votes on the compensation of our named executive officers (Proposal 4). The approval of this proposal requires the affirmative vote of the holders of a majority of the shares of common stock entitled to vote and present at the meeting or represented by proxy. Abstentions will have the same effect as votes “against” this proposal and broker non-votes will have no effect on this proposal. With respect to this proposal, if none of the frequency alternatives receive a majority vote, we will consider the frequency that receives the highest number of votes by shareholders to be the frequency that has been selected by shareholders. However, because this vote is advisory and not binding on us or our Board in any way, our Board may decide that it is in our and our shareholders’ best interests to hold an advisory vote on executive compensation more or less frequently than the alternative approved by our shareholders.
Approval of the Amendments to the Amended and Restated Articles of Incorporation of the Company (Proposal 5, Proposal 6 and Proposal 7). The approval of these proposals require the affirmative vote of a majority of the issued and outstanding shares of common stock, entitled to vote, as of the record date. Abstentions and broker non-votes will have the same effect as votes “against” these proposals. Additionally, the failure to vote will have the same effect as a vote “against” these proposals.
Adoption of the Triple-S Management 2017 Incentive Plan (Proposal 8). The approval of this proposal requires the affirmative vote of the holders of a majority of the shares of common stock entitled to vote and present at the meeting or represented by proxy. Abstentions will have the same effect as votes “against” this proposal and broker non-votes will have no effect on this proposal.
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How does the Board recommend to vote on the proposals?
The Board recommends shareholders to vote as set forth below.
Election of Directors (page 10)(Proposal 1).
The Board recommends a vote “FOR” FOR each nominee.
of the three nominees.
Ratification of the Selectionselection of the Independentindependent registered public accounting firm (Proposal 2). FOR the ratification of D&T as our independent registered public accounting firm for 2017.
Approval of the compensation of our named executive officers (Proposal 3). FOR the approval, on an advisory basis, of the compensation of our named executive officers.
Advisory vote on the frequency of future advisory votes on the compensation of our named executive officers (Proposal 4). 1 YEAR on the frequency of future advisory votes on the compensation of the Company’s named executive officers.
Amendment to Article TENTH A of the Amended and Restated Articles of Incorporation of the Company (Proposal 5). FOR the approval of the amendment to Article TENTH A the Amended and Restated Articles of Incorporation of the Company.
Amendment to Article TENTH C of the Amended and Restated Articles of Incorporation of the Company (Proposal 6). FOR the approval of the amendment to Article TENTH C the Amended and Restated Articles of Incorporation of the Company.
Amendment to Article THIRTEENTH of the Amended and Restated Articles of Incorporation of the Company (Proposal 7). FOR the approval of the amendment to Article THIRTEENTH of the Amended and Restated Articles of Incorporation of the Company.
Adoption of the Triple-S Management 2017 Incentive Plan (Proposal 8). FOR the adoption of the Triple-S Management 2017 Incentive Plan.
Will any other business be conducted on at this meeting?
 
We do not know of any other business that may come before the meeting other than as described in the Notice. The Board recommendschair of the meeting will declare out of order and disregard the conduct of any business not properly presented. However, if any new matter requiring the vote of our shareholders is properly presented before the meeting, proxies may be voted with respect thereto at the discretion of the proxy holders. The affirmative vote of the holders of a majority of the shares of common stock entitled to vote “FOR” this proposal.and present at the meeting or represented by proxy with respect to any other item properly presented at the meeting will be required for approval of such item, unless a greater percentage is required by law, our articles of incorporation or our bylaws.
Registered Public Accounting Firm (page 14)
Where can I find the voting results of the meeting?
 
We will announce preliminary voting results at the meeting and publish voting results in a Current Report on Form 8-K, which will be filed with the SEC within four business days following the meeting.
Advisory Resolution to Approve
What is the Compensationcost and method of Our Named Executive Officers (page 16)soliciting proxies?
 The Board recommends a vote “FOR” this proposal.
We will bear the costs of soliciting proxies. We will also reimburse banks, brokers or other custodians, nominees and fiduciaries representing beneficial owners for their reasonable out-of-pocket expenses incurred in distributing proxy materials to shareholders and obtaining their votes. In addition, our directors, officers and employees may solicit proxies on the Company’s behalf in person, by telephone, or email without additional compensation.
What happens if the meeting is postponed or adjourned?
Your proxy will still be valid and may be voted at the postponed or adjourned meeting. You will still be able to change or revoke your proxy at any time before it is voted.

Will any other business be conducted on at this meeting?

We do not know

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How and when may I submit a shareholder proposal, including a shareholder nomination for director, for the 2018 annual meeting of shareholders?
If you are interested in submitting a proposal for inclusion in the proxy statement for the 2018 annual meeting of shareholders, you need to follow the procedures outlined in Rule 14a-8 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”).  To be eligible for inclusion, we must receive the shareholder’s proposal for our proxy statement for the 2018 annual meeting of shareholders at our principal corporate offices in San Juan, Puerto Rico, at the address below no later than November 16, 2017.
In addition, our bylaws require that we be given advance written notice of director nominations for election to our Board and other matters that shareholders wish to present for action at an annual meeting, other than those to be included in our proxy statement under Rule 14a-8 of the Exchange Act. The Secretary must receive such notice from a shareholder of record at the address noted below not less than 120 days or more than 150 days before the first anniversary of the preceding year’s annual meeting. However, if the date of our annual meeting is advanced by more than 30 days, or delayed by more than 60 days, from the anniversary date, then we must receive such notice at the address noted below not later than the close of business on the tenth day after the day on which public disclosure of the meeting was made. Assuming that the 2018 annual meeting is not advanced by more than 30 days nor delayed by more than 60 days from the anniversary date of the meeting, you would need to give us appropriate notice of the proposal at the address noted below no earlier than the close of business on November 29, 2017, and no later than the close of business on December 29, 2017. If a shareholder of record does not provide timely notice of a nomination or other matters to be presented at the 2018 annual meeting, it will not appear in the notice of meeting. If you are a beneficial owner, you can contact the organization that holds your shares for information about how to register your shares directly in your name as a shareholder of record.
Our bylaws also specify requirements relating to the content of the notice that shareholders of record must provide to our Secretary for any matter, including a shareholder proposal or nomination for director, to be properly presented at a shareholder meeting. A copy of the full text of our bylaws is on file with the SEC and available on our website at www.triplesmanagement.com.
Any proposals, nominations or notices should be sent to:
Triple-S Management Corporation
c/o Carlos L. Rodríguez-Ramos, Secretary
1441 F.D. Roosevelt Avenue, 6th Floor
San Juan, Puerto Rico 00920
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PROPOSAL 1 — ELECTION OF DIRECTORS

Our Board has nominated Messrs. Jorge L. Fuentes-Benejam and Roberto Santa María-Ros, and Mrs. Cari M. Dominguez to serve as Group 1 directors, each for a three-year term until the meeting other than as described in the notice of meeting. The chair of the meeting will declare out of order and disregard the conduct of any business not properly presented. However, if any new matter requiring the vote of our shareholders is properly presented before the meeting, proxies may be voted with respect thereto at the discretion of the proxy holders. The affirmative vote of a majority of votes cast by the shares of common stock entitled to vote and present, in person or by proxy, at the meeting with respect to any other item properly presented at the meeting will be required for approval of such item, unless a greater percentage is required by law, our articles of incorporation or our bylaws.

Where can I find the voting results of the meeting?

We will publish the voting results in a Current Report on Form 8-K, which the Company is required to file with the SEC, within four business days following the meeting.

What is the cost and method of soliciting these proxies?

We will bear the costs of soliciting proxies. In addition, our directors, officers and employees may solicit proxies on the Company’s behalf in person, by telephone, facsimile or email without additional compensation. We also will reimburse banks, brokers or other custodians, nominees and fiduciaries representing beneficial owners of shares held in street name for their reasonable out-of-pocket expenses incurred in distributing proxy materials to shareholders and obtaining their votes.

How and when may I submit a shareholder proposal, including a shareholder nomination for director, for the 20152020 annual meeting of shareholders?

If you are interested in submittingor until a proposal for inclusion in the proxy statement for the 2015 annual meeting of shareholders, you need to follow the procedures outlined in Rule 14a-8 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). To be eligible for inclusion, we must receive your shareholder proposal for our proxy

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statement for the 2015 annual meeting of shareholders at our principal corporate offices in San Juan, Puerto Rico, at the address below no later than November 22, 2014.

In addition, our bylaws require that we be given advance written notice of director nominations for election to our Boardsuccessor is elected and other matters that shareholders wish to present for action at an annual meeting, other than those to be included in our proxy statement under Rule 14a-8 of the Exchange Act. The Secretary must receive such notice from a shareholder of record at the address noted below not less than 120 days or more than 150 days before the first anniversary of the preceding year’s annual meeting. However, if the date of our annual meeting is advanced by more than 30 days, or delayed by more than 60 days, from the anniversary date, then we must receive such notice at the address noted below not later than the close of business on the tenth day after the day on which public disclosure of the meeting was made. Assuming that the 2015 annual meeting is not advanced by more than 30 days nor delayed by more than 60 days from the anniversary date of the 2014 annual meeting, you would need to give us appropriate notice at the address noted below no earlier than the close of business on December 1, 2014, and no later than the close of business on December 31, 2014. If a shareholder of record does not provide timely notice of a nomination or other matters to be presented at the 2015 annual meeting, it will not appear in the notice of meeting. If you are a beneficial owner of shares held in street name, you can contact the organization that holds your shares for information about how to register your shares directly in your name as a shareholder of record.

Our bylaws also specify requirements relating to the content of the notice that shareholders of record must provide to our Secretary for any matter, including a shareholder proposal or nomination for director, to be properly presented at a shareholder meeting. A copy of the full text of our bylaws is on file with the SEC and available on our Internet website, www.triplesmanagement.com.

Any proposals, nominations or notices should be sent to:

Roberto García-Rodríguez

Secretary

Triple-S Management Corporation

1441 F.D. Roosevelt Avenue, 6th Floor

San Juan, Puerto Rico 00920

What happens if the meeting is postponed or adjourned?

Your proxy will still be valid and may be voted at the postponed or adjourned meeting. You will still be able to change or revoke your proxy at any time before it is voted.

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qualified.


Recommendation:Vote FOR each nominee.

PROPOSAL 1 — ELECTION OF DIRECTORS

Overview



Our Board is divided into three groups, with one group being elected each year and members of each group holding office for a three-year term. This classified board structure is required by our articles of incorporation and by the terms of our license agreement with the BCBSA.BlueCross and BlueShield Association (“BCBSA”). Our Board has fixed the number of directors at ten. With the passing of Ms. Adamina Soto-Martínez on March 28, 2016, the Board currently consists of eleven members;nine members: three Group 1 directors (with terms expiring at the 20142017 annual meeting), threetwo Group 2 directors (with terms expiring at the 20152018 annual meeting), and fourthree Group 3 directors (with terms expiring at the 20162019 annual meeting). Our and our president and chief executive officer, which is an ex-officio member of our Board and is excluded from the three director groups.groups pursuant to the articles of incorporation of the Company. At thethis annual meeting our shareholders will have the opportunity to vote on an amendment to the articles of incorporation of the Company to eliminate the provision by which the Company’s President and chief executive officer is a member of the Board without shareholder approval (Proposal 6). Ms. Soto-Martínez’s seat on the board remains vacant while the Board considers a candidate for director.

Our articles of incorporation and our license with the BCBSA require our Board to be comprised of three (3)groups as equal in number as possible. Our bylaws authorize the Board to alter the total number of directors serving on our Board, fix the exact number of directors serving in each group, nominate directors for shorter terms of office, and assign nominees to a specific group to ensure that the group size requirement is met. Accordingly, the Board nominated three individuals to serve as Group 1 directors, who will serveeach for a three-year term until the 2017 annual meeting or until a successor is elected and qualified. All nomineesterm. Nominees are current directors. The affirmative vote of a majority of the votes cast by the shares of common stock entitled to vote and present or represented by proxy at the meeting is required to elect each nominee.


The persons named as proxies in the proxy card will vote for each of these nominees unless you instruct otherwise on the proxy card. Each nominee hasNominees have indicated her or histheir willingness and ability to serve, if elected. However, if any or all of the nominees should be unable or unwilling to serve, the proxies may be voted for a substitute nominee designated by our Board or our Board may reduce the number of directors. Proxies cannot be voted for a greater number of persons than the number of nominees. We have no knowledge that any nominee will become unavailable for election.

Director Qualifications


Information about the nominees and directors continuing in office
The following candidates for election have been nominated by the Board based on the recommendation of the Corporate Governance and Nominating Committee. TheBelow you will find information presented below includes informationabout the nominees and directors whose terms in office will continue after the annual meeting, have given us aboutincluding their age, positions held, their principal occupation, business experience and directorships (including positions held in our Board’s committees, if any) for at least the past five years. In addition, we have included information regarding each nominee’s and director’s specific experience, qualifications, attributes and skills that led our Board to conclude that the nominees and directors should serve as members of the Board. We believe that all of our nominees and directors have a reputation forof integrity, honesty and adherence to high ethical standards. Also, they each have demonstrated business acumen and an ability to exercise sound judgment, as well as a commitment of service to the Company, which taken as a whole, enable the Board to satisfy its oversight responsibilities in light of our business and structure.


The information presented about each nominee for election and director continuing in office is as of the date of this proxy statement. Information about the number of shares of common stock beneficially owned by each directorof the nominees and directors appears below under the heading “Security Ownershipownership of Certain Beneficial Ownerscertain beneficial owners and Management.management.”  See also “Other Relationships, Transactionsrelationships, transactions and Events.events.” There are no family relationships among any of our directors and executive officers.

Nominees for Election

ADAMINA SOTO-MARTÍNEZ, CPA, VICE CHAIR OF THE BOARD, DIRECTOR SINCE 2002. Ms. Soto-Martínez, age 66, is a certified public accountant and a founding partner of the accounting firm of Kevane Grant Thornton, LLP, where she worked from 1975 until her retirement in October 2009. She was the managing partner of the firm during the last sixteen years of her professional career. She is the chair of the Board’s Audit Committee, and member of the Compensation and Talent Development Committee and the Executive Committee. Ms. Soto-Martínez is a NACD Board Leadership Fellow. We believe Ms. Soto-Martínez’ profound knowledge of public accounting and financial auditing, as well as her experience in advising complex business organizations over the last thirty years, make her a skilled advisor to the Company and qualify her to sit on the Board.

JORGE L. FUENTES-BENEJAM, PE, DIRECTOR SINCE APRIL 2008. Mr. Fuentes-Benejam, age 65, was chair of the board, president and chief executive officer from 1986 until 2010, and is currently chair and CEO of Gabriel Fuentes Jr. Construction Co. Inc, a heavy and marine construction business, and of Fuentes Concrete Pile Co. Inc., a precast concrete pile manufacturing business, and related entities. Currently, Mr. Fuentes-Benejam is a member of the board of trustees of Interamerican University, Puerto Rico’s largest private university. He is the chair of the Board’s Corporate Governance and Nominating Committee, and member of the Investment and Financing Committee and the Executive Committee. Mr. Fuentes-Benejam is a NACD Board Leadership Fellow. We believe Mr. Fuentes-Benejam’s qualifications to sit on our Board include his knowledge of the Puerto Rico business environment, particularly in the construction industry—one of the key industries we serve—as well as his management and board

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experience, which includes serving as a director on the board of Puerto Rico Cement Company, Inc., a company whose shares were publicly traded, for eighteen years, as chairperson of its compensation committee, and as a director of a bank in Puerto Rico.

FRANCISCO J. TOÑARELY-BARRETO, DIRECTOR SINCE 2011. Mr. Toñarely-Barreto, age 56, is president of Brand Equity Partners, Inc., a consulting firm specializing in strategy and brand development. He was president and chief executive officer of Stock Spirits Group USA, Inc. from 2009 to 2012, a spirits production and distribution company. From 2000 to 2002, he was the senior vice president and global head group for the Tequila division of Seagram Spirits and Wine Group. From 1994 to 1996, and from 1993 to 1994, he was vice president of marketing for Bacardi International for Latin America and Spain. Also, from 1986 to 1993, he was marketing director of Latin America, Caribbean and Puerto Rico for Pepsi-Cola International. He has particular expertise in brand strategy development, brand introductions, product development and innovation, and domestic and international marketing. Mr. Toñarely-Barreto is a NACD Board Leadership Fellow. He is a member of the Corporate Governance and Nominating Committee and the Compensation and Talent Development Committee. We believe Mr. Toñarely-Barreto’s extensive strategic planning, marketing and international experience, his service in several international companies and his understanding of global markets are valuable to the branding and market expansion strategies of the Company.

We believe these three nominees have particular skills and characteristics that complement those already represented on the Board, as illustrated in the table below:

Nominee

Qualifications

•     Adamina Soto- Martínez.

Financial experience; regulatory experience

•     Jorge L. Fuentes-Benejam

Public company experience; executive leadership experience

•     Francisco J. Toñarely-Barreto

Marketing experience; international markets experience; strategic planning experience

We encourage our shareholders to read the “Corporate Governance and Nominating Committee—Director Nominations Process”nominations process” section of this proxy, at page 21, for further details.

During 2013, Mr. Toñarely-Barreto changed his primary employment and offered to resign as a member to the board, as required by our Corporate Governance Guidelines. The Board determined Mr. Toñarely-Barreto’s change in primary employment did not and does not impair his service to the Board and declined to accept his resignation.

Our Board

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Nominees for election

Nominees for Group 1, each for a three-year term
Jorge L. Fuentes-Benejam, PE
Director since 2008
Independent
Age: 68
Professional background: Mr. Fuentes-Benejam was chair, president and chief executive officer from 1986 until 2010, and is currently chair of Gabriel Fuentes Jr. Construction Co. Inc., a heavy and marine construction business, and of Fuentes Concrete Pile Co. Inc., a precast concrete pile manufacturing business, and related entities. Currently, Mr. Fuentes-Benejam is a member of the board of trustees of Interamerican University of Puerto Rico, Puerto Rico’s largest private university. Mr. Fuentes-Benejam is a NACD Board Leadership Fellow.
Qualifications: Mr. Fuentes-Benejam’s broad understanding of Puerto Rico’s business environment, particularly the construction industry—one of the key industries we serve—as well as his considerable management and board experience, which includes his past service on the board of Puerto Rico Cement Company, a former publicly-traded company, provides a wealth of knowledge to us as a public company.
Board and Committee positions: Chair of the Corporate Governance and Nominating Committee; member of the Investment and Financing Committee and the Executive Committee.
Roberto Santa María-Ros
Director since 2015
Independent
Age: 65
Professional background: Mr. Santa María-Ros was managing partner of the San Juan, Puerto Rico office of Pricewaterhouse Coppers, LLC (PwC), until his retirement in 2012. He joined PwC in 1973 and was admitted to the partnership in 1988. In 2004, he was appointed partner-in-charge of PwC’s audit practice division as well as managing partner of the San Juan Office. Previously, he served solely as managing partner of the San Juan Office from 2008 to 2012. He currently serves as member of the boards of the Ángel Ramos Foundation and of the Puerto Rico chapter of United Way Worldwide.
Qualifications: Mr. Santa María-Ros’ vast experience with a major accounting firm and his understanding of accounting and finance principles are strong attributes for our Board.
Board and Committee positions: Member of the Audit Committee and the Investment and Financing Committee.
Cari M. Dominguez, PhD
Director since 2012
Independent
Age: 67
Professional background: Mrs. Dominguez is president of Dominguez & Associates, a management consulting firm, since 2007. Prior to that, Mrs. Dominguez held several leadership positions in the public and private sectors, including chair of the United States Equal Employment Opportunity Commission from 2001 to 2006, Partner of Heidrick & Struggles, a consulting firm, from 1995 to 1998, Director of Spencer Stuart, a consulting firm, from 1993 to 1995 and Assistant Secretary for Employment Standards, and Director of the Office of Federal Contract Compliance Programs of U.S. Department of Labor, from 1989 to 1993. She also held a series of executive positions with Bank of America from 1984 to 1989. Mrs. Dominguez serves as a director of Manpower Group, Inc., a global workforce solutions provider, since 2007, and is a member of its compensation and human resources committee. She also serves as a trustee of Calvert SAGE Funds since 2008, and a director, faculty member, and Board Leadership Fellow of the NACD.
Qualifications: Mrs. Dominguez has extensive experience in government relations and labor markets from her various governmental positions. She also brings executive, international, and operational experience in the human resources industry. Her expertise in workforce preparedness, human resources management, corporate governance, social responsibility, and public policy are of increasing importance to our company.
Board and Committee positions: Vice Chair and Lead Independent Director of the Board and Member of the Corporate Governance and Nominating Committee and the Compensation and Talent Development Committee.
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Directors continuing in office
Group 2 Directors (terms expire at the 2018 annual meeting)
Luis A. Clavell-Rodríguez, MD
Director since 2006
Not independent
Age: 65
Professional background: Dr. Clavell-Rodriguez age 63, is the chief executive officer of the Comprehensive Cancer Center of the University of Puerto Rico since 2015 and chief medical officer and president of the Professional Board at San Jorge Children’s Hospital in San Juan, Puerto Rico since 1994. He is the principal investigator for the Children’s Oncology Group, a clinical trial organization, and the Puerto Rico National Cancer Institute Oncology Community Research Program, organizations sponsored by the National Cancer Institute. He is also a professor of pediatrics and cancer medicine at the University of Puerto Rico’s School of Medicine. He has particular expertise in translational research, and health delivery research and policy. He is a NACD Board Leadership Fellow.
Qualifications: Dr. Clavell-Rodriguez’ profound understanding of the managed care business and his more than thirty years of professional experience in the medical field, including the administration of medical facilities and related entities, provide valuable insight for our Board.
Board and Committee positions: Chair of the Board and the Executive Committee and member of the Investment and Financing Committee.
Joseph A. Frick
Director since 2013
Independent
Age: 64
Professional background: Mr. Frick is currently a senior advisor to Diversified Search, a national executive search firm. From May 2011 to October 2016, he served as executive vice chair of the firm. He is also a board and executive committee member of Independence Blue Cross, a health insurance company, where he previously served as president and chief executive officer from 2005 to 2010 and as senior vice president of human resources and administration from 1993 to 2005.  He is member of the board of directors of BioTelemetry, Inc., a publicly-traded company, since October 2013. Before serving in Independence Blue Cross, he worked in various management positions within the publishing and the electronics industries.  He also served on the boards of directors of BCBSA and America’s Health Insurance Plans, among others.  He is a NACD Board Leadership Fellow.
Qualifications: Mr. Frick’s significant experience as an executive and a director in several companies with similar businesses as ours and in a publicly-traded company provides an invaluable perspective to our Board.
Committee positions: Member of the Corporate Governance and Nominating Committee and the Compensation and Talent Development Committee.

Group 3 Directors (terms expire at the 2019 annual meeting)
David H. Chafey, Jr.
Director since 2013
Independent
Age: 62
Professional background: Mr. Chafey is a member of the administrative board of the Puerto Rico Dairy Industry Development Fund and director of Industria Lechera de Puerto Rico, Inc. (Indulac) since July 2016. Mr. Chafey was the chair of the board of directors of the Government Development Bank for Puerto Rico from January 2013 to June 2015.  Previously, he served as president and chief operating officer of Popular, Inc., a publicly traded financial holding company, from 2009 to 2010, and president of Banco Popular de Puerto Rico, a subsidiary of Popular, Inc., from 2004 to 2010.  He also served in various senior executive positions within Popular, Inc., including chief financial officer and executive vice president. Mr. Chafey also served in several boards of directors, including Popular, Inc., VISA Latin American and Caribbean, and VISA International. He is a NACD Board Leadership Fellow.
Qualifications: Mr. Chafey’s governmental experience, operational management skills in the banking and financial industry, financial acumen, and executive leadership in a publicly traded company provide critical insight into business and financial matters to our Board.
Committee positions: Chair of the Investment and Financing Committee, member of the Audit Committee and the Executive Committee.
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Table of the Professional Board at San Jorge Children’s Hospital in San Juan, Puerto Rico. He is the principal investigator for the Children’s Oncology Group and the Dana Farber Acute Lymphoblastic Leukemia Consortium at said institution. He is a NACD Board Leadership Fellow. He was a professor of pediatrics and pathology from 1980 to 1994, and director of pediatric hematology oncology from 1984 to 1994, at the University of Puerto Rico’s School of Medicine. He has particular expertise in clinical investigation. He is the chair of the Board’s Executive Committee and member of the Investment and Financing Committee. We believe Dr. Clavell-Rodriguez’ qualifications to sit on our Board include his more than thirty years of experience as a medical doctor and medical service provider, and his successful record of leadership during more than twenty years as an administrator of medical facilities and related organizations, which provide valuable insight for our managed care business.

JESÚS R. SÁNCHEZ-COLÓN, DMD, DIRECTOR SINCE 2000. Dr. Sánchez-Colón, age 58, is currently the Assistant Secretary of our Company. He is a dentist in private practice since 1982. He currently serves as chair of

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the board of directors of B. Fernández & Hermanos, Inc., a corporation dedicated to the importation and distribution of grocery products and liquors for the retail and food service trade in Puerto Rico, and is a member of the board of directors of B. Fernández Holding Co. since 2007 and of Pan Pepin, Inc. since 2006. He is a NACD Board Leadership Fellow. He also served as the chair of the board of directors of Delta Dental Plan of Puerto Rico from 1997 to 2000. He is a member of the Investment and Finance Committee. We believe Dr. Sánchez-Colón’s qualifications to sit on our Board include his thirty years of experience as a provider within the healthcare industry, service on the boards of privately-owned companies, and extensive knowledge of both the local insurance industry and the Company’s operation through his many years of service on our Board.

CARI M. DOMINGUEZ, PHD. DIRECTOR SINCE 2012. Mrs. Dominguez, age 65, serves as a director of Manpower Group, Inc., a global workforce provider, since 2007, and is a member of its executive compensation and human resources committee. She was the chair of the U.S. Equal Employment Opportunity Commission from 2001 to 2006. She is president of Dominguez & Associates, a management consulting firm, which she founded in 1999. She is member of the board of directors of NACD since 2013 and is a NACD Board Leadership Fellow. From 1995 to 1998, she was a partner at Heidrick & Struggles, an international executive search firm. From 1993 to 1995, she was a director at Spencer Stuart, a consulting firm. From 1989 to 1993 she was Assistant Secretary for the Employment Standards Administration and Director of the Office of Federal Contract Compliance Programs at the U.S. Department of Labor. Before then, Mrs. Dominguez held senior management positions with Bank of America. She is member of the Corporate Governance and Nominating Committee and the Compensation and Talent Development Committee. We believe Mrs. Dominguez’ qualifications to sit on our Board include her extensive leadership, executive and governmental experience and her knowledge of human resources management and policy in the public and private sectors.

Group 3 Directors (Terms expire at the 2016 annual meeting)

DAVID H. CHAFEY, JR., DIRECTOR SINCE 2013. Mr. Chafey, age 60, has served as the chair of the board of directors of the Government Development Bank of Puerto Rico since January 2013. From 2009 to 2010, he was president and chief operations officer of Popular, Inc., a publicly traded financial holding company, and president of Banco Popular de Puerto Rico, a subsidiary of Popular, Inc., from 2004 to 2010. From 1996 to 2009 he served as executive vice president of Popular, Inc. Previously, he served in various senior executive positions, including as chief financial officer, within Popular, Inc. He also has served in several boards of directors, including Popular, Inc., VISA Latin American and Caribbean, and VISA International. He is member of the Audit Committee and the Investment and Financing Committee. We believe Mr. Chafey’s extensive experience within the banking and financial industry, financial expertise, and executive leadership in a publicly traded company qualify him to sit on the Board.

ANTONIO F. FARÍA-SOTO, DIRECTOR SINCE MAY 2007. Mr. Faría-Soto, age 65, was chair of the board of directors and CEO of Doral Bank, the main operating subsidiary of Doral Financial Corporation, a publicly traded company, and president of Doral Money, a subsidiary of Doral Bank, from 2005 to 2006. From 2003 to 2004, he served as president of the Government Development Bank for Puerto Rico and as an ex-officio member of the boards of directors of several government entities dedicated to the economic development of Puerto Rico. From 2002 to 2003, he served as president of the Economic Development Bank for Puerto Rico. Before that, he was Commissioner of the Office of Financial Institutions of Puerto Rico. Additionally, he has occupied various senior positions within the commercial and investment banking industries with responsibilities that covered countries in Central and South America. He is a NACD Board Leadership Fellow. He is the chair of the Board’s Investment and Financing Committee and member of the Audit Committee and the Executive Committee. We believe Mr. Faría-Soto’s qualifications to sit on our Board include his broad understanding of the banking and financial industry, government regulation and public affairs, as well as his proven executive leadership.

MANUEL FIGUEROA-COLLAZO, PE, PHD, DIRECTOR SINCE 2004. Mr. Figueroa-Collazo, age 62, is the president of VERNET, Inc., an educational software development company, since 1999. He has over thirty years of experience in senior management positions and over twenty-five years of exposure at all management levels in the computer, information and telecommunications industries. He was CEO for Lucent Technologies, Mexico and a department head at AT&T Bell Laboratories. He is a NACD Board Leadership Fellow. He is the chair of the Compensation and Talent Development Committee, and member of the Corporate Governance and Nominating Committee and the Executive Committee. We believe Mr. Figueroa-Collazo’sContent

Manuel Figueroa-Collazo, PE, PhD
Director since 2004
Independent
Age: 65
Professional background: Mr. Figueroa-Collazo is the president of VERNET, Inc., an educational software development company, since 1999.  He has over thirty years of experience in senior management positions in the computer, information and telecommunications industries. He was chief executive officer for Lucent Technologies, Mexico and a department head at AT&T Bell Laboratories. He is a NACD Board Leadership Fellow.
Qualifications: Mr. Figueroa-Collazo brings to our Board considerable experience in information technology, and international markets, and executive management insight, which is critical to our business.
Committee positions: Chair of the Compensation and Talent Development Committee; member of the Corporate Governance and Nominating Committee and the Executive Committee.
Antonio F. Faría-Soto
Director since 2007
Independent
Age: 68
Professional background: Mr. Faría-Soto held several senior positions within the commercial and investment banking industry until his retirement in 2006 and prominent positions in the government of Puerto Rico until 2004. He served as chair of the board of directors and chief executive officer of Doral Bank, from 2005 to 2006, and as president of the Government Development Bank for Puerto Rico from 2003 to 2004. He also served as president of the Economic Development Bank for Puerto Rico from 2002 to 2003, and before that, as Commissioner of Financial Institutions of Puerto Rico. He is a NACD Board Leadership Fellow.
Qualifications: Mr. Faría-Soto’s broad understanding of the banking and financial industry, government regulation and public affairs, as well as his proven executive leadership provides a valuable perspective to our Board.
Board and Committee positions: Chair of the Audit Committee; member of the Investment and Financing Committee and the Executive Committee

Management director

Roberto García-Rodríguez
Director since 2016
Management
Age: 53
Professional background: Mr. García-Rodríguez has served as the Company’s president and chief executive officer since January 2016.  He served as the Company’s chief operating officer from December 2013 to December 2015 and as the Company’s vice president of legal affairs and general counsel from May 2008 to December 2013. Mr. García-Rodríguez is a NACD Board Leadership Fellow.
Qualifications: Mr. García-Rodríguez brings executive leadership, operational expertise and legal acumen to our Board.

Pursuant to our business and brings a unique perspective to our Board.

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JOSEPH A. FRICK,DIRECTOR SINCE 2013. Mr. Frick, age 61, is the vice chair and managing partner of Diversified Search, a national executive search firm, since May 2011. He is also the vice chair of the board of directors of Independence Blue Cross, a health insurance company, and where he previously served as president and chief executive officer from 2005 to 2010 and senior vice president of human resources and administration from 1993 to 2005. He is member of the board of directors of BioTelemetry, Inc., a publicly-traded company, since October 2013. Before serving in Independence Blue Cross, he worked in various management positions within the publishing and the electronics industries. He also served on the boards of directors of BCBSA and America’s Health Insurance Plans, among others. He is member of the Audit Committee and the Compensation and Talent Development Committee. He is a NACD Board Leadership Fellow. We believe Mr. Frick’s broad experience as an executive and director, as well as his in-depth understanding of the national managed care market will significantly contribute to the Company’s strategic objectives and qualify him to sit in our Board.

Management Director (Ex-Officio)

RAMÓN M. RUIZ-COMAS, CPA, PRESIDENT AND CHIEF EXECUTIVE OFFICER, DIRECTOR SINCE MAY 2002. Mr. Ruiz-Comas, age 57, has served as our president and chief executive officer since May 2002. He is a member of the board of directors of the BCBSA and chair of its audit and finance committee. Mr. Ruiz-Comas is also chair of the board of trustees of Universidad del Sagrado Corazón. He is a NACD Board Leadership Fellow. Mr. Ruiz-Comas served as our executive vice president from November 2001 to April 2002 and as our senior vice president and chief financial officer from February 1999 to October 2001. From 1995 to 1999, Mr. Ruiz-Comas served as our managed care subsidiary’s senior vice president of finance and from 1990 to 1995 he was its vice president of finance. We believe Mr. Ruiz-Comas’ qualifications to sit on our Board include his more than 30 years of experience in the insurance industry, along with his various leadership positions at the Company and his extensive experience in financial and accounting matters.

Pursuant to ourcurrent articles of incorporation, Mr. Ruiz-ComasGarcía-Rodríguez is a director of the Company by virtue of being our president and chief executive officer.  Mr. Ruiz-ComasGarcía-Rodríguez is not included in the three groups into which our Board is divided.  As an ex-officiodirector, Mr. Ruiz-Comas’García-Rodríguez’ membership inon our Board is not subject to shareholder approval and the shareholders may not remove him from officehis board position while he is our president and chief executive officer.

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At this annual meeting, our shareholders will have the opportunity to vote on an amendment to the articles of incorporation of the Company to eliminate the provision by which the Company’s President and chief executive officer is a member of the Board without shareholder approval (Proposal 6). If Proposal 6 is approved by our shareholders, the Board may, in its discretion, nominate Mr. García-Rodríguez to a board seat and submit his nomination to shareholder approval.

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Table of ContentPROPOSAL 2 — RATIFICATION OF THE SELECTION OF THE

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

PROPOSAL 2 — RATIFICATION OF THE SELECTION OF THE INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Audit Committee has selected PricewaterhouseCoopers LLPD&T as our independent registered public accounting firm for the current year. Although current law, rules, and regulation, as well as the charters of the Audit Committee, require the Audit Committee to engage, retain, and supervise our independent registered accounting firm, our2017. Our Board considers the selection of the independent registered public accounting firm to be an important matter of shareholder concern and is submitting the selection of PricewaterhouseCoopers LLPD&T for ratification by shareholders.
Recommendation:
Vote FOR the proposal.
Overview

Current law, rules, and regulation, as well as the charter of the Audit Committee, require the Audit Committee to engage, retain, and supervise our independent registered accounting firm. Although ratification by our shareholders is not required by our bylaws or otherwise, the Board believes submitting the selection of D&T is a matter of good corporate governance. If shareholders fail to ratify the selection, the Audit Committee will reconsider whether or not to retain PricewaterhouseCoopers LLP.D&T. Even if the selection is ratified, the Audit Committee in its discretion may select a different registered public accounting firm at any time during the year if it determines that such a change would be in our best interests and those of our shareholders. Representatives of PricewaterhouseCoopers LLPD&T are expected to attend the meeting and will be given an opportunity to make a statement if so desired and to respond to appropriate questions.


The affirmative vote of the holders of a majority of votes cast with respect to this proposal by the shares of common stock entitled to vote and present or represented by proxy at the meeting is required to ratify the selection of PricewaterhouseCoopers LLPD&T as the Company’s independent registered public accounting firm for the current year.

Our Board of Directors recommends a vote FOR the proposal.

2017.


Independent Registered Public Accounting Firm Feesregistered public accounting firm fees and Other Matters

other matters



The following is a description of the fees we paid or accrued for the professional services rendered by PricewaterhouseCoopers LLPD&T, our auditors for the years ended December 31, 20132016 and 2012, respectively:

2015:


Audit Fees.fees.  The audit fees for the year ended December 31, 20132016 and 2012 were for2015 corresponded to professional services rendered by PricewaterhouseCoopers LLPD&T for the integrated audits of our annual consolidated financial statements and system of internal control over financial reporting, reviews of the financial statements included in our quarterly reports on Form 10-Q, and statutory audits required of our subsidiaries. Total fees related to the audit of the financial statements as of and for the years ended December 31, 20132016 and 20122015 were $2,477,636$2,902,600 and $2,218,807,$2,707,600, respectively. Included in the 2016 and 2015 audit fees are $92,600 and $56,400 corresponding to the sales and use tax in Puerto Rico for certain designated professional services. The sales and use tax incurred in 2015 but billed in 2016 amounts to $37,400. The audit fees for the year ended December 31, 20122015 include $369,100$450,000 of additional fees billed by the accounting firm during 2016 after our submission of last year’s proxy statement.

Audit-Related Fees Audit related expenses corresponding to the year ended December 31, 2016 amount to $112,000. For the year ended December 31, 2015, expenses incurred amounted to $116,450, including $41,450 billed in 2016 but corresponding to 2015.


Also, for the year ended December 31, 2015, we paid $130,000, including $5,000 in expenses in connection with the preparation of certain supplemental schedules to the financial statements required in Puerto Rico. For 2016, the fees related to the preparation of the supplemental schedules to the financial statements are included in the audit fees detailed above.

Audit-related fees. The audit-related fees for professional services rendered by PricewaterhouseCoopers LLPD&T for the years ended December 31, 20132016 and 20122015 were 726,791$431,860 and $256,929,$340,250, respectively. The audit-related fees correspond to procedures performed for SSAE 16 (Statement of Standards for Attestation Engagements-Reporting on Controls at Service Organizations) audits, amountingwhich amounted to $270,891$306,000 and $256,929,$166,000, respectively. Fees for 2013 also include $455,900Expenses, including the sales and use tax related to consentsthe SSAE 16 amounted to $12,240 and comfort letters issued during$9,250 for 2016 and 2015, respectively. The fees related to the year, an Agreed Upon Procedureaudits performed by D&T of the Federal Employees Health Benefit Plan a SAP conversion assessmentamounted to $109,500 and $100,000 in 2016 and 2015, respectively. The 2016 fees include expenses in the amount of $6,500 billed in 2017. The corresponding sales and use tax for a special work in connection with Company’s filing with2016 and 2015 amounted to $4,120 and $4,000, respectively. In 2015, the General SuperintendentPuerto Rico Health Insurance Administration requested an audit of the Government Health Insurance Plan as of Costa Rica. TheJune 30, 2015, which audit amounted to $53,000, of which $3,000 corresponded to expenses.
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Tax fees disclosed for the year ended December 31, 2012 include $55,000 of additional fees billed following our submission of last year’s proxy statement.

Tax Fees. No professional tax services were rendered by PricewaterhouseCoopers LLPD&T for the years ended December 31, 2016 and 2015.


All other fees. For the year ended December 31, 2016, we paid D&T $246,885 in fees related to D&T’s assistance in the readiness to obtain a report for SSAE 16 (Statement of Standards for Attestation Engagements-Reporting on Controls at Service Organizations) type 2 for HITRUST. Expenses and the related sales and use tax amounted to $42,431 and $11,572, respectively. No other services were rendered by D&T for the year ended December 31, 2013 and 2012.

All Other Fees. No other services were rendered by PricewaterhouseCoopers LLP for the years ended December 31, 2013 and 2012.

2015.


Audit Committee’s Pre-Approval Policiespre-approval policies and Procedures

procedures



The Audit Committee must pre-approve all auditing and approve non-audit services rendered by our independent registered public accounting firm.  Pre-approval, however, is not required for non-audit services if: (1) the aggregate dollar value of such services does not exceed five percent of the total fees paid by the Company to the external auditors during the fiscal year in which the non-audit services are provided; (2) we did not recognize such services as non-audit services at the time of the engagement to be non-audit services;engagement; and (3) such services are promptly brought to the attention of and approved by the Audit Committee prior to the completion of the audit.  In

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accordance with the foregoing, the Audit Committee pre-approved all audit and non-audit services provided by PricewaterhouseCoopers LLPD&T in 2013.

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2016.

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PROPOSAL 3 — AN ADVISORY RESOLUTION TO APPROVE THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS

Our Board believes our executive compensation program was designed appropriately and is working to ensure that management’s interests are aligned with our shareholders’ interests and support long-term value creation. We are presenting the following resolution, which provides you the opportunity to endorse or not endorse our executive compensation program:

RESOLVED, that the shareholders approve, on an advisory basis, the compensation of our named executive officers, as disclosed in ‘Compensation Disclosure—Compensation discussion and analysis,’ the compensation tables and the narrative discussion contained in our 2017 proxy statement.”
Recommendation:
Vote FOR the proposal.

PROPOSAL 3 — AN ADVISORY RESOLUTION TO APPROVE THE

COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS

Background

Overview



In 2011, our shareholders voted that the compensation of our NEOs be presented to our shareholders on an annual basis.  Our Board accepted our shareholders’ advisory vote, and in this proxy statement, we are asking our shareholders to provide advisory approval of the compensation of our NEOs, as such compensation is described in the section titled “Compensation Disclosure” beginning on page 28 of this proxy statement.

Our executive compensation program is designed to enable us to attract, motivate and retain executive talent, which is critical to our success. We seek to accomplish this goal in a way that rewards performance and is aligned with our shareholders’ long-term interests. The following is a summary of some of the key components of our executive compensation program. We encourage our shareholders to review the information in “Compensation Disclosure—Compensation Discussiondiscussion and Analysis”analysis” of this proxy statement, in the executive-related compensation tables and the narrative disclosures that accompany the compensation tables for more detailed information on our executive compensation program and the decisions made by the Compensation and Talent Development Committee in 2013.

We provide competitive pay opportunities that reflect best practices and compare our total2016.


The following is a summary of some elements of the executive compensation program:

·
Competitive pay within best practices. Compensation aims to reflect best practices. Total executive compensation is regularly compared by our Compensation and Talent Development Committee with total compensation levels for equivalent positions at companies of similar size and complexity.

·
Balanced compensation mix. Total compensation—which includes base salary, short and long-term variable pay opportunities, benefits and perquisites—is generally between the 25th and 50th percentile of the comparable group of companies. A significant percentage of total compensation is delivered in the form of incentive compensation.

·
Appropriate reward of short-term performance. Cash incentive focuses on the achievement of various financial, management and individual objectives. Maximum payment of NEOs’ cash incentive is limited to 150% of their respective target opportunity, based on their base salary.

·
Equity compensation focused on long-term performance. 75% of the equity award value is granted in the form of performance shares and the remaining 25% in the form of time-based restricted stock. Performance shares vest at the end of a three-year performance period and restricted shares vest in equal proportions over a three-year period.

·
Annual review of chief executive officer and other executive officers performance. The Compensation and Talent Development Committee has direct responsibility to oversee the performance of the chief executive officer. The committee also discusses with the chief executive officer the performance of those executives and other personnel under his direct report as part of the committee determinations on executive compensation.

·
Commitment to good governance. The Compensation and Talent Development Committee has retained an independent compensation consultant and includes compensation analytical tools as part of its annual executive compensation review. The committee also oversees the compliance of compensation-related policies and practices, including our claw-back provisions, stock ownership guidelines, an equity award grant policy, and insider trading, among others. Additionally, the committee reviews on an annual basis all compensation-related risks.
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Table of size and complexity. The Compensation and Talent Development Committee periodically reviews our executive compensation program to ensure that total compensation—which includes base salary, short and long-term variable pay opportunities, benefits and perquisites—is generally between the 25th and 50th percentile of the comparable group of companies, and that a significant percentage of total compensation is delivered in the form of incentive compensation. Our performance-based bonus program, which focuses on profitably increasing our revenues, rewards short-term performance. Our 2014 equity award program specifically promotes a high performance culture by providing 75% of the equity award value in the form of performance shares and the remaining 25% in the form of time-based restricted stock. This emphasis on long-term risk-based pay aligns the interests of our executives with those of our shareholders and promotes long-term retention.

We are committed to having strong governance standards with respect to our compensation program, procedures and practices. As part of our commitment to strong corporate governance and best practices, the Compensation and Talent Development Committee has retained an independent compensation consultant and includes compensation analytical tools as part of its annual executive compensation review. In addition, our Compensation and Talent Development Committee oversees the management of claw-back provisions, stock ownership guidelines, an equity award grant policy, stock option exercise procedures, and an annual process to assess the risks related to our company-wide compensation programs.

Content

At the Company’s 20132016 annual meeting of shareholders, 99.1% of our shareholders approved, on an advisory basis, the compensation of our NEOs. Pursuant to that vote, our boardBoard approved an executive compensation program for 2014 that is similar to the one presented to our shareholders in 2013.

Recommendation

Our Board believes our executive compensation program was designed appropriately and is working to ensure that management’s interests are aligned with our shareholders’ interests and support long-term value creation.

We are presenting the following resolution, which provides you the opportunity to endorse or not endorse our executive compensation program:

RESOLVED, that the shareholders approve, on an advisory basis, the compensation of our named executive officers, as disclosed in ‘Compensation Disclosure—Compensation Discussion and Analysis,’ the compensation tables and the narrative discussion contained in our 20142016 proxy statement.


The affirmative vote of the holders of a majority of votes cast with respect to this proposal by allthe shares of common stock entitled to vote and present or represented by proxy at the meeting is required to approve this proposal.

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While our Board intends to carefully consider the shareholder vote resulting from the proposal, the vote is advisory in nature and it is not binding on the Company, the Board, or our Compensation and Talent Development Committee, ornor will it create or imply any additional fiduciary duty for the Company, the Board, or the Compensation and Talent Development Committee. OurThe shareholders’ vote will not overrule any decision made by our Board nor require the Board to take any action. However, the Compensation and Talent Development Committee and the Board value the opinions expressed by our shareholders in their vote on this proposal and we will take into account the outcome of the vote when considering future executive compensation decisions regarding our NEOs.

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PROPOSAL 4 — AN ADVISORY VOTE ON THE FREQUENCY OF FUTURE ADVISORY VOTES ON THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS

Section 14A of the Exchange Act of 1934 enables our shareholder to indicate how frequently the Company should seek an advisory vote on executive compensation (“Say-On-Pay Vote”). In particular, shareholders may vote on an advisory basis as to whether future Say-On-Pay Votes will occur once every year, every two years, or every three years, or abstain. We are presenting the following resolution, which provides you the opportunity to vote on how frequently the Company will conduct the advisory vote on executive compensation:

RESOLVED, that the shareholders of the Company determine, on an advisory basis, that the frequency with which they shall have an advisory vote on the compensation of the Company’s Named Execute Officers set forth in the Company’s proxy statement is: (i) 1 year, (ii) 2 years, or (iii) 3 years.”
Recommendation:
Vote for “1 YEAR” as the frequency for an advisory vote on executive compensation.
Overview

The SEC regulations require that the Company’s shareholders have an opportunity, at least once every six years, to vote on the frequency of an advisory vote on executive compensation. The last shareholder vote on the frequency of the Say-On-Pay Vote was in 2011. Accordingly, this year the Company is seeking an advisory determination from our shareholders as to the frequency of future advisory votes on executive compensation. We are providing shareholders the option of selecting a frequency of one, two, or three years. You may also abstain from voting.

Our Board recommendshas determined that an advisory vote on executive compensation that occurs every year is the most appropriate, and as such the Board is recommending that shareholders vote in favor of an annual advisory vote on executive compensation. Our Board believes that an advisory vote on executive compensation every year will continue to allow our stockholders to provide us with their direct and timely input on our compensation philosophy, policies and practices. Additionally, an annual advisory vote on executive compensation is consistent with our policy of seeking input from, and engaging in discussions with, our shareholders on corporate governance matters.

In 2011, our shareholders voted that the compensation of our NEOs be presented to our shareholders on an annual basis.  Our Board accepted our shareholders’ advisory vote, and since 2011 we have asked our shareholders to provide advisory approval of the compensation of our NEOs on an annual basis.  Our next vote on the frequency of the Say-On-Pay vote will be held no later than the 2023 annual meeting.
You may cast your vote on your preferred voting frequency by choosing from the options of 1 year, 2 years, 3 years or abstain from voting. You will not be voting to approve or disapprove the recommendation of our Board. The option of 1 year, 2 years, or 3 years that receives the highest number of votes will be considered our shareholders’ preferred frequency for the advisory vote on executive compensation.

The affirmative vote of the holders of a majority of the shares of common stock entitled to vote FORand present or represented by proxy at the meeting is required for this proposal.

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While our Board intends to carefully consider the vote resulting from the proposal, the vote is advisory in nature and it is not binding on the Company, the Board, or our Compensation and Talent Development Committee, nor will it create or imply any additional fiduciary duty for the Company, the Board, or the Compensation and Talent Development Committee. The shareholders’ vote will not overrule any decision made by our Board nor require the Board to take any action, and as such, the Board may decide that it is in the best interests of our shareholders and the Company to hold an advisory vote on executive compensation more or less frequently than the option preferred by our shareholders. However, the Compensation and Talent Development Committee and the Board value the opinions expressed by our shareholders in their vote on this proposal and will take into account the outcome of the vote when considering the frequency of the Say-On-Pay Vote.
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Amendments to the Amended and Restated Articles of Incorporation of the Company

On February 14, 2017, our Board adopted resolutions approving certain amendments to the Amended and Restated Articles of Incorporation of the Company (the “Articles”), and recommended that they be presented for shareholder approval at the annual meeting of shareholders, as required by the Articles. The adoption of the amendments to the Articles would reduce the minimum and maximum amount of directors of the Company, eliminate the provision by which the Company’s President is a member of the Board without shareholder approval and correct certain references to the By-Laws of the Company used in the Articles.  For the reasons set forth below, our Board believes that it is in the best interest of the Company and that of its shareholders to adopt the amendments to the Articles (Proposals 5 through Proposal 7).

During the 2017 Annual Meeting of Shareholders, three proposal for adopting certain amendments to our Articles will be presented. Our Board believes that the amendments present changes that are important for the continued improvement of its performance.
CORPORATE GOVERNANCE

PROPOSAL 5 — AMENDMENT TO ARTICLE TENTH A OF THE ARTICLES OF INCORPORATION

Proposal 5 is presented by the Board to amend Article TENTH A of our Articles.  It would reduce the minimum and maximum amount of members comprising our Board from nine (9) to nineteen (19) members to seven (7) to thirteen (13) members.

RESOLVED, that Article TENTH A of the Articles of Incorporation shall be amended as follows:
A.
The business affairs of the Corporation shall be managed under the direction of a Board of Directors consisting of not less than nine (9)seven (7) Directors, nor more than nineteen (19) thirteen (13) Directors.”

Recommendation:
Vote FOR the proposal.
Overview

               As part of its corporate governance evaluation process, from time to time the Board will evaluate its composition, agility and proper functioning. As such it is possible to evaluate, modify and ensure that the size of the Board of Directors is adequate and provides the necessary agility and flexibility to fulfill its corporate responsibilities. The necessities of a board can be addressed with this type of evaluation which allows more certainty with regard to the board composition, its independence and the corporation’s future plans.
  The Puerto Rico General

We believe Corporation Act of 2009 (the “Act”), as amended, provides that the board of directors of a corporation shall be composed of one or more members. Pursuant to the provisions of the Act, the number of directors comprising the Board shall be established in the bylaws of the corporation, unless the certificate of incorporation sets the number of directors, in which case, in order to make a change, it is necessary to amend said certificate. Based on good corporate government practices, the Board understands that a board comprised of at least seven (7), but no more than thirteen (13) directors will allow the Company greater flexibility to manage its fiduciary objectives and endeavors, in compliance with its Articles.  Moreover, the Board believes that reducing the range in the number of directors in the Articles provides more certainty to shareholders regarding the possible size of the Board.

     At present, the Articles establish that the Board shall be composed of at least nine (9), but no more than nineteen (19) directors. With the interest of implementing more agile corporate practices to provide for the necessities and objectives of the Company and to make the endeavors of the Board even more manageable, the Board proposes this amendment to the shareholders so that it may be approved and implemented.
The affirmative vote of a majority of the issued and outstanding shares of common stock, entitled to vote as of the record date, is required to approve this proposal.
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PROPOSAL 6 — AMENDMENT TO ARTICLE TENTH C OF THE ARTICLES OF INCORPORATION

Proposal 6 is presented by the Board to amend Article TENTH C of our Articles.  It eliminates the provision by which the Company’s President is a member of the Board without shareholder approval.

RESOLVED, that Article TENTH C of the Articles of Incorporation shall be amended as follows:

C.
The President of the Corporation shall be a member of the Board of Directors and will be excluded from the aforementioned groups. Every director will perform his/her duties until his/her successor is duly elected and in possession of his/her position.”
Recommendation:
Vote FOR the proposal.

Overview

Article TENTH C of the Articles provides that the President of the Company shall be a member of the Board of Directors and shall be excluded from the classified groups of the board. As a result, our shareholders do not elect the President as a director of the Board. After careful consideration of the Board’s composition and our shareholders’ right to elect the members of the Board, our Board believes that the shareholders should have the right to elect all of the members of the Board in order to ensure that their interests are properly represented.
If Proposal 6 is approved by our shareholders, the current seat held on the Board by the President of the Company will be subject to shareholder approval. If Proposal 6 is approved, the Board will vote to appoint Mr. Roberto García-Rodríguez, current President of the Company, to one of the three groups of directors.  As provided by Article TENTH C of the Articles, Mr. Roberto García-Rodríguez will continue to be a member of the Board until his successor is duly elected and takes possession as member of the Board. The Board expects to nominate Mr. Roberto García-Rodríguez for reelection or will nominate a successor in the annual meeting of the shareholders following the expiration of his term as a director of the board.

The affirmative vote of a majority of the issued and outstanding shares of common stock, entitled to vote as of the record date, is required to approve this proposal.
PROPOSAL 7 — AMENDMENT TO ARTICLE THIRTEENTH OF THE ARTICLES OF INCORPORATION

Proposal 7 is presented by the Board to amend Article THIRTEENTH of the Articles in order to correct certain references made in the Articles to the By-Laws of the Company.

RESOLVED, that Article THIRTEENTH of the Articles shall be amended as follows:

The Board of Directors of the Corporation shall have the power to amend the Bylaws of the Corporation by the vote of a majority of the whole Board of Directors of the Corporation. The shareholders of the Corporation shall not have the power to amend the Bylaws of the Corporation unless such amendment shall be approved by the holders of at least a majority of the then issued and outstanding shares of capital stock entitled to vote thereon. Notwithstanding anything contained in these Articles of Incorporation of the Corporation to the contrary, the approval of BCBSA (unless each and every License Agreement with BCBSA to which the Corporation or its subsidiaries shall be subject shall have been terminated) shall be required to amend Section 5-2, Paragraph D of Section 6-2, Paragraph H of Section 7-11 and Sub-Section 12 of Section 7-14Section 2.8, the last sentence of Section 3.1, the first sentence of Section 3.4(a), Section 3.13, Section 3.14(b) and the BCBSA approval requirement contained in Section 6.6 of the By-Laws of the Corporation and the BCBSA approval requirement contained in this Article THIRTEENTH. For purposes of this Section B of Article THIRTEENTH, the term “whole Board of Directors of the Corporation” means the total number of Directors which the Corporation would have as of the date of such determination if the Board of Directors of the Corporation had no vacancies.”

Recommendation:
Vote FOR the proposal.
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Overview

Article THIRTEENTH of the Articles provides the approval(s) required in order to amend the By-Laws of the Company. Article THIRTEENTH makes reference to certain sections of the By-Laws the amendment of which requires approval from the BCBSA since they are requirements imposed by our license with the BCBSA. Although the By-Laws of the Company were restated on June 1, 2010 pursuant to Article THIRTEENTH, the references in the Articles have not been corrected to refer to the proper sections in the restated By-Laws. The proposed amendment is necessary in order to update the Articles to make reference to the corresponding sections of the By-Laws currently in effect. The proposed amendment to Article THIRTEENTH of the Articles will not alter or modify the rights of the Company or the shareholders in any way.

The affirmative vote of a majority of the issued and outstanding shares of common stock, entitled to vote as of the record date, is required to approve this proposal.
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PROPOSAL 8 — ADOPTION OF THE TRIPLE-S MANAGEMENT CORPORATION 2017 INCENTIVE PLAN

Our Board believes the approval of the Triple-S Management 2017 Incentive Plan is in the best interests of our shareholders. We are presenting the following resolution, which provides you the opportunity to endorse or not endorse the Triple-S Management 2017 Incentive Plan:
RESOLVED, that the shareholders of the Company hereby consent to, approve and adopt the Triple-S Management 2017 Incentive Plan and the termination of the Triple-S Management 2007 Incentive Plan, effective on April 28, 2017, and.”

Recommendation:
Vote FOR the proposal.

Overview

On April 27, 2008, our shareholders adopted the Triple-S Management Corporation 2007 Incentive Plan (the “2007 Plan”) with the purposes of creating incentives designed to motivate our executive, directors and other employees to significantly contribute toward our growth and profitability, and assist the Company in achieving our long-term corporate objectives, to attract and retain executives and other employees of outstanding competence. The 2007 Plan has a term of ten years, and is set expire on November 1, 2017. The Board proposes the approval of the Triple-S Management Corporation 2017 Incentive Plan (the “Plan”) to replace the 2007 Plan.

According to the Plan, we may grant incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock and restricted stock units, performance awards, including cash bonus awards, and other stock-based awards, to our officers and key employees, and those of our subsidiaries. In addition, the Plan provides for the grant of equity-based compensation incentives to our directors and to any independent contractors and consultants who by their position, ability and diligence are able to make important contributions to our future growth and profitability. Generally, all classes of our employees are eligible to participate in the Plan.

Shareholder approval will provide shareholders with a complete picture of all aspects of director and executive compensation, and to qualify the Plan with the Department of the Treasury of the Commonwealth of Puerto Rico, which would allow the recipient of a grant of qualified stock options to receive certain tax benefits. The following is a summary of the material provisions of the Plan and is qualified in its entirety by reference to the complete text of the Plan, a copy of which is attached to this proxy statement as Exhibit A.

·
Effective Date of the Plan. The Plan will become effective on April 28, 2017, subject to its approval by the shareholders of the Company.

·
Plan Term.  The Plan will have a 10-year term, subject to earlier termination by our Board.

·
Authorized Shares.  Subject to adjustment, up to 1,700,000 of the shares of our authorized Class B shares will be available for awards to be granted under the Plan, plus the number of shares that were subject to any awards under the 2007 Plan as of the Effective Date that are thereafter forfeited, cancelled, expire, terminate or otherwise lapse, in whole or in part, without the delivery of shares. All shares remaining available for issuance under the 2007 Plan will be cancelled upon the adoption of the Plan by the shareholders of the Company. No participant in the Plan may receive stock options and stock appreciation rights in any calendar year that relate to more than 600,000 shares of our class B shares, restricted stock and restricted stock units that relate to more than 300,000 shares, performance awards or other stock-based awards that relate to more than 300,000 shares, and the maximum amount that may be paid in a calendar year for an award denominated in cash or value other than shares is $3,000,000. No director in the Plan may receive stock options, stock appreciation rights, restricted stock, restricted stock units, performance awards or other stock-based awards with fair market value as of the grant date in excess of $300,000 or cash retainers or other cash awards in excess of $300,000. Shares of common stock to be issued under the Plan may be made available from authorized but unissued Class B shares or Class B shares that we acquire. Shares that the Company acquires on the open market shall not be added to the shares available for issuance under the plan.
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If an award (other than a substitute award as defined below) terminates, is forfeited, cancelled or settled for cash, excluding shares tendered or withheld in payment of an exercise price or for withholding taxes, then the shares covered by such award will again be available for issuance under the Plan. Shares of our common stock underlying substitute awards shall not reduce the number of such shares available for delivery under the Plan. A “substitute award” is any award granted in assumption of, or in substitution for, an outstanding award previously granted by a company acquired by us or with which we combine.

·
Administration.  The Compensation Committee will administer the Plan and will have authority to select individuals to whom awards are granted, determine the types of awards and number of shares covered, and determine the terms and conditions of awards, including the applicable vesting schedule, performance conditions, and whether the award will be settled in cash, shares or a combination of the two.

·
Types of Awards.  The Plan will provide for grants of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, deferred shares, performance awards, including cash bonus awards, and other stock-based awards.

oStock options.  An option is the right to purchase shares of Class B common stock at a future date at a specified exercise price. The per share exercise price of options will be determined by the Compensation Committee but may not be less than the closing price of a share of our Class B common stock on the date of grant (other than a substitute award). The Compensation Committee determines the date after which options may be exercised in whole or in part, and the expiration date of each option. However, no option award will be exercisable after the expiration of 10 years from the date the option is granted. No grant of options may be accompanied by a tandem award of dividend equivalents or provide for dividends or dividend equivalents to be paid on such options.

oStock appreciation rights.  A stock appreciation right is a contractual right granted to the participant to receive, in cash or shares, an amount equal to the appreciation of one share of Class B common stock from the date of grant. Stock appreciation rights may be granted either alone (“freestanding”) or in addition to other awards granted under the Plan (“tandem”) and may, but need not, relate to a specific option granted under the Plan. Any stock appreciation rights will be granted subject to the same terms and conditions applicable to options, as described above.

oRestricted stock/restricted stock units.  Shares of restricted stock are shares of our Class B common stock subject to restrictions on transfer and a substantial risk of forfeiture. A restricted stock unit consists of a contractual right denominated in shares of our Class B common stock which represents the right to receive the value of a share of Class B common stock at a future date, subject to certain vesting and other restrictions. Restricted stock and restricted stock units will be subject to restrictions and such other terms and conditions as the Compensation Committee may determine, which restrictions and such other terms and conditions may lapse separately or in combination at such time or times, in such installments or otherwise, as the Compensation Committee may deem appropriate.

o
Performance Awards.  The Plan will provide that grants of performance awards, including cash-denominated awards and (if determined by the Compensation Committee) restricted stock, restricted stock units or other stock-based awards, will be made based upon, and subject to achieving, certain “performance objectives.” Performance objectives with respect to those awards that are intended to qualify as “performance-based compensation” for purposes of Section 162(m) of the Internal Revenue Code are limited to revenue growth, operating income growth, premiums earned; net sales; revenue or product revenue growth; operating income (before or after taxes); pre- or after-tax income (before or after allocation of corporate overhead and bonus); net earnings; earnings per share, earnings per share growth; net income (before or after taxes); return on equity; total shareholder return; return on assets or net assets; appreciation in and/or maintenance of share price; market share; gross profits; earnings (including earnings before taxes, earnings before interest and taxes or earnings before interest, taxes, depreciation and amortization); comparisons with various stock market indices; reductions in costs; cash flow or cash flow per share (before or after dividends); return on capital (including return on total capital or return on invested capital); cash flow return on investment; improvement in or attainment of expense levels or working capital levels; operating margins, gross margins or cash margin; year-end cash; debt reductions; shareholder equity; regulatory achievements; and implementation, completion or attainment of measurable objectives with respect to research, development, products or projects and recruiting and maintaining personnel, each as determined in accordance with generally accepted accounting principles, where applicable, as consistently applied by the Company. The maximum number of shares of our Class B common stock subject to a performance award in any fiscal year is 300,000 shares and the maximum amount of a long term incentive award denominated in cash shall be $1.5 million multiplied by the number of years included in any applicable performance period relating to such award.
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oDeferred shares.  An award of deferred shares entitles the participant to receive shares of our Class B common stock upon the expiration of a specified deferral period. In addition, deferred shares may be subject to restrictions on transferability, forfeiture and other restrictions as determined by the Compensation Committee.

oOther awards.  The Compensation Committee is authorized to grant other stock-based awards, either alone or in addition to other awards granted under the Plan. Other awards may be settled in shares, cash, awards granted under the Plan or any other form of property as the Compensation Committee determines.

·
Eligibility.  All our employees and members of our Board will be eligible to participate in the Plan. From time to time, our Board will determine who will be granted awards, the number of shares or performance units subject to such grants, and the terms of awards. Under the Plan, awards may be granted to our employees, our directors and other individuals providing services to us, including but not limited to consultants, advisors and independent contractors. As of December 31, 2016, there were about 3,400 persons who would have been eligible to receive awards under the Plan.

·
Adjustments.  The Compensation Committee shall adjust the terms of any outstanding awards and the number of shares of Class B common stock issuable under the Plan for any change in shares of our common stock resulting from a stock split, reverse stock split, stock dividend, spin-off, combination or reclassification of our Class B common stock, an issuance of shares pursuant to the anti-dilution provisions of the Class B common stock or any other event that affects our capitalization if the Compensation Committee determines an adjustment is equitable or appropriate.

·
Termination of Service and Change in Control.  The Compensation Committee will determine the effect of a termination of employment or service on awards granted under the Plan. Upon a change control (as defined in the Plan), the Compensation Committee will determine whether outstanding options shall be assumed, continued or substituted. Awards assumed, continued or substituted by the acquirer in connection with a change of control will become fully vested if the participant employment is terminated without cause at any time during the 12 month period following the change of control (double trigger). Only to the extent awards will not be assumed, continued or substituted, the Compensation Committee may provide that such awards will become fully vested upon such change in control.

·
Plan Benefits.  Future benefits under the Plan are not currently determinable. However, current benefits granted to our directors, named executive officers and all our other employees would not have been increased if they had been made under the Plan. Grants of performance stock, restricted stock and stock options to our named executive officers are shown in the Grant of Plan-Based Awards table in the proxy statement.
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·
Amendment, Modification and Termination.  The Compensation Committee may from time to time suspend, discontinue, revise or amend the Plan and may amend the terms of any award in any respect, provided that no such action will adversely impair or affect the rights of a holder of an outstanding award under the Plan without the holder’s consent, and no such action will be taken without shareholder approval, if required by the rules of the stock exchange on which our shares are traded.

·
Clawback of Awards. Awards granted under the Plan shall be subject to any clawback or recoupment arrangements or policies the Company has in place from time to time.

The affirmative vote of the holders of a majority of the shares of common stock entitled to vote and present or represented by proxy at the meeting is required to approve this proposal.
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CORPORATE GOVERNANCE

Our Board has responsibility for establishing broad corporate policies and reviewing the Company’s overall performance rather than day-to-day operations. The Board also oversees our president and chief executive officer and other senior management and, in so doing, serves the Company’s and our shareholders’ best interests. The Board selects, evaluates and provides for the succession of executive officers, nominates individuals to serve as directors of the Company for election at annual shareholder meetings and elects individuals to fill any vacancies on the Board. It reviews and approves corporate objectives and strategies, evaluates significant policies and proposed major commitments of corporate resources, and participates in decisions that have a potential major economic impact on us. Management keeps the directors informed of our activity through regular written reports and presentations at Board and committee meetings.

Good corporate governance ensuresis paramount to ensure that we are managed for the long-term benefit of our shareholders. We periodically reviewThe Board engages in a regular process of reviewing our corporate governance policies and practices and comparecompares them to those suggested by various authorities in corporate governance and the practices of other public companies. As a result, theThe Board has adoptedalso reviews its policies and procedures that we believe arepractices in our best interestslight of proposed and thoseadopted laws and regulation, including the rules of the SEC and the NYSE. We encourage you to read this section of our shareholders,proxy statement, which provides information about our Board and our corporate governance practices.

Overview

Board oversight of our Company is guided by strong corporate governance, effective policies and practices, and high ethical standards.  The following is an overview of our corporate governance structure:

Board composition and structure
·Our Board has currently fixed the number of directors at 10, comprised of three groups. With the passing of Ms. Soto-Martínez on March 28, 2016, the Board currently consists of 9 members.  Ms. Soto-Martínez’ seat on the Board remains vacant while the Board considers a candidate for director.
·Positions of chair of the board and chief executive officer are separated.
Board independence
·7 out of 9 of our current directors are independent.
·Our president and chief executive officer is the only management director.
·The Chair of the Board is not independent.
·The Vice Chair of the Board is our lead independent director and leads in executive sessions with independent directors.
Board Committees
·Five committees: Audit, Corporate Governance and Nominating, Compensation and Talent Development, Investment and Financing, and Executive.
·Except for the Investment and Financing, and the Executive committees, in which the Chair of the Board is a member, all other committees are composed entirely of independent directors.
·The president and chief executive officer is not appointed as a member of any committee.
·Our Board and its committees have the authority to retain independent advisors.
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Membership criteria and qualifications
·Directors must notify the Board before accepting invitations to serve on another public company board.
·Directors must submit an offer to resign in the event of a substantial change in their principal occupation.
·Annual performance self-assessment of the Board, committees, and directors.
·The Corporate Governance and Nominating Committee regularly reviews the Board’s competency mix and recommends candidates in light of Board and Company strategy.
·Directors are strongly encouraged to complete a minimum level of director training annually.
Corporate governance documents and additional information

You may visit the Corporate Governance section of our website at http://investors.triplesmanagement.com  to find additional information about our Company’s corporate governance program and policies, including electronic copies of our corporate governance guidelines, charters for the standing committees of the Board, director independence standards and aour code of business conduct and ethics.

Corporate Governance Practices

Our Board is committed to fulfill its responsibilities guided byethics, the highest standardscharters of corporate governance, which we believe are essential to serve our shareholders and the Company. This commitment has led us to incorporate several practices, including the following:

Only independent directors serve on the Audit, Committee, the Compensation and Talent Development Committee and the Corporate Governance and Nominating, Committee.

Directors must notify the Board before accepting invitations to serve on another public company board.

A director must submit an offer to resign if hisand Compensation and Talent Development committees, and our Articles and bylaws. Shareholders may also request print copies of any of these documents, without charge by contacting our Secretary, Carlos L. Rodríguez-Ramos, Esq., P.O. Box 363628, San Juan, Puerto Rico 00936-3827, or her principal occupation changes substantially.by calling during our business hours at (787) 749-4025.

Our Board and its committees have the authority to retain independent advisors.

Our Board and its committees conduct annual performance reviews.

All directors are encouraged to complete a minimum level of director training annually.

Code of Business Conductbusiness conduct and Ethics

ethics



The Company’sCompany has adopted a Code of Business Conduct and Ethics (the “Code of Ethics”) designed to support our commitment to integrity, ethical behavior and professionalism and to comply with the laws, rules and regulations that govern our business. Our Code of Ethics applies to our employees, agents, independent contractors, consultants,Board, officers, and directors. employees, as well as to agents, consultants and other representatives when engaged by or otherwise representing our Company and its interests. Our Board, through the Audit Committee, monitors compliance with the Code of Ethics.

Our Code of Ethics expresses the values and principles behind the way we conduct our business, including providing a positive and productive work environment, protecting the environment, fair dealing, avoiding conflicts of interest, and proper use of corporate resources, among others. The Code of Ethics also provides guidance and information on how to report violations and unethical behavior, including access to EthicsPoint, a confidential hotline operated by an independent service, available at the toll-free number 1-866-384-4277 or electronically through www.ethicspoint.com. Communications received by EthicsPoint are completely confidential and allow for shareholders, employees and other interested parties to report any violations or irregularities that could affect us.

Any waiver of the Code of Ethics may be made only by our Board. The Code of Ethics provides guidance and information on how to report suspicious or illegal activities and violations to our Code of Ethics. The Company intends to disclose any changes in, or waivers from, the Code of Ethics by posting such information on its website or as required by law or stock exchange rules or regulations. Our Board has not granted any waivers to the Code of Ethics. You can access the Code of Ethics, our corporate documents and additional corporate governance information on our website www.triplesmanagement.com in the “Governance Documents” section under “Corporate Governance.” Copies of these documents are also available to shareholders in print form at no charge by sending a request to Mrs. Eileen Pérez, Manager, Triple-S Management Corporation, P.O. Box 363628, San Juan, PR 00936-3628, or by calling (787) 749-4025.


Independence of Directors

directors



Our director independence standards conform to those required by the NYSE.NYSE and BCBSA.  Under these standards, a director qualifies as “independent” if our Board affirmatively determines that the director has no material relationship with us other than as a director.  In assessing whether a director has a material relationship with us, directly or as a partner, shareholder or officer of an organization that has a relationship with us, the Board uses the criteria outlined in Section 303A.02 of the NYSE Listed Company Manual.  For relationships not covered by the NYSE guidelines, the determination of whether a material relationship exists is made by the members of our Board who are independent under said guidelines.  Our Board has reviewed the relationships between the Company, including our subsidiaries or affiliates, and each board member, including each such director’s immediate family members.

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The Board has affirmatively determined that all thecurrent directors are independent other than Messrs.Mr. Clavell-Rodríguez, and Sánchez-Colón, because eachhe receives compensation from Triple-S Salud, Inc. (“TSS”) and Triple-S Advantage, Inc. (“TSA”), subsidiaries of the Company, for services rendered in the ordinary course of business as a healthcare provider, and Mr. Ruiz-Comas,García-Rodríguez, because he is our president and chief executive officer.  Each of the independent directors has no relationship with us, other than any relationship that is categorically not material under the guidelines indicated above and other than as disclosed in this proxy statement under “Compensation Disclosure—

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Director Compensation”compensation” and “Other Relationships, Transactionsrelationships, transactions and Events.events.”  The Board has determined that the relationships described in this proxy statement do not preclude a determination of independence because the relationships will not impair the applicable director’s ability to render an independent judgment.

Board Meetings and Committees

The Board has responsibility for establishing broad corporate policies and reviewing our overall performance rather than day-to-day operations. The Board’s primary responsibility is to oversee our president and CEO and other senior management and, in so doing, serve the Company’s and our shareholders’ best interests. The Board selects, evaluates and provides for the succession of executive officers, nominates individuals to serve as directors of the Company for election at annual shareholder meetings and elects individuals to fill any vacancies on the Board. It reviews and approves corporate objectives and strategies, evaluates significant policies and proposed major commitments of corporate resources, and participates in decisions that have a potential major economic impact on us. Management keeps the directors informed of our activity through regular written reports and presentations at Board and committee meetings.

The Board met eleven times during 2013. Each of the incumbent directors attended at least 75% of meetings of the Board held when during the period for which such person has been a director during 2013. Directors are also kept informed of our business through personal meetings and other communications, including considerable telephone contact with our Board’s Chair and Vice Chair and others regarding matters of interest and concern to us and our shareholders. Mr. Ruiz-Comas is the only director who is also an employee. He does not participate in any board or committee meeting at which his compensation is evaluated. 


Pursuant to BCBSANYSE and NYSEBCBSA requirements, neither non-independent directors nor our officers and employees, including those of our subsidiaries, are members of the Compensation and Talent Development, Audit or Corporate Governance and Nominating Committees.

While wecommittees.


Board leadership structure

The Board believes its current leadership structure best serves the oversight of management, its ability to carry out its roles and responsibilities on behalf of the shareholders, and the Company’s overall corporate governance.  We believe that the separate roles of president and chief executive officer and chair of the board reflects the differences between the two roles. The president and chief executive officer is responsible for executing our strategic plan and overseeing the performance of our day-to-day operations, while the chair of the Board provides guidance to the president and chief executive officer, sets the agenda for Board meetings and presides over meetings of the Board and executive sessions of non-management directors.

Each director in our Board is free to call upon any director to provide leadership in a given situation.  However, because Mr. Clavell-Rodríguez, our chair, is not independent, our Board appointed the vice chair of our Board, Mrs. Dominguez, as lead independent director.  Mrs. Dominguez’ responsibilities as lead independent director include: presiding all meetings of the board at which the chair of the board is not present, serving as liaison between the chair of the board and the independent directors, presiding over the executive sessions of the independent directors and having the authority to call meetings of the independent directors. The Board holds executive sessions with independent directors at least once a year. The Board periodically reviews the leadership structure and may make changes to the current structure in the future.

Board meetings and committees

Our Board met ten times during 2016. Each of the incumbent directors attended 75% or more of the aggregate meetings of the Board and the committees on which they served during the period for which such person has been a director during 2016. Directors are also kept informed of our business through meetings and other communications, including direct communications with our Board’s chair and others regarding matters of interest and concern to us and our shareholders. Mr. García-Rodríguez is the only director who is also an employee of the Company. He does not participate in any discussion or vote in any Board or committee meeting at which his compensation is evaluated.

We encourage our directors to attend our annual meeting of shareholders,shareholders; however, we have not adopted a formal policy requiring director attendance at the annual meeting of shareholders. All of our then current members of the Board attended our 20132016 annual meeting of shareholders.


Non-management directors meet regularly in executive sessions without management. Non-management directors are all our Board members who are not our officers and include directors, if any, who are not “independent” by virtue of the existence of a material relationship with us. It is our Board’s policy that the ChairThe chair of the Board presidepresides over these executive sessions, which are typically held in conjunction with each regularly scheduled meeting of ourthe Board. Our independentIndependent directors also meet at least once per year in executive sessionssession without management or directors who are not independent. It is our Board’s policy thatMrs. Dominguez, the Vice Chairvice chair of the Board who is anand lead independent director, presidepresides over these executive sessions.


Our Board has the followingfive standing committees: Audit, Compensation and Talent Development, Corporate Governance and Nominating, Investment and Financing, and Executive. The specific functions and responsibilities of each committee are set forth in its charter,respective charters, which hashave been approved by the Board. Each committeeCommittees must review the appropriateness of its chartertheir respective charters and perform a self-evaluation at least annually. Current copiesEach committee has the authority to engage, retain, and approve the fees and payment of advisors as deemed necessary or appropriate to carry out its responsibilities without further action by the Board. Such independent advisors may be the regular advisors to the Company.
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The following table sets forth the current members of the chartersBoard and each of the Audit, Compensation and Talent Development and Corporate Governance and Nominating Committees are available to shareholders on our website at www.triplesmanagement.com in the “Governance Documents” section under “Corporate Governance.”

its committees.

Director

Audit
Compensation and
Talent Development
Corporate Governance
and Nominating
Investment and
Financing
Executive

Luis A. Clavell-Rodríguez,

Chair*
  üMemberChair

David H. Chafey, Jr.*

Member#
 ü$ü

Cari M. Dominguez*

üü

Antonio F. Faría-Soto*

ü ChairüMember

Manuel Figueroa-Collazo*

Cari M. Domínguez
 MemberMemberVice Chair
Antonio F. Faría-SotoChairMemberMember
Manuel Figueroa-Collazo ChairüMember Member
Joseph A. Frick üMember

Joseph A. Frick*

Member
 üü

Jorge L. Fuentes-Benejam*

Fuentes-Benejam
  ChairMemberüMember
Roberto Santa María-Ros
Member#
 üMember

Ramón M. Ruiz-Comas,

Roberto García-Rodríguez, ex-officio

*
  
*Not independent      #Audit Committee financial expert

Audit Committee
Members:
Messrs. Faría-Soto (chair), Chafey, and Santa María-Ros
 

Jesús R. Sánchez-Colón

ü

Adamina Soto-Martínez*

Chair$üü

Francisco J. Toñarely-Barreto*

üü
The committee assists the Board, among other things, in fulfilling its oversight responsibilities relating to:
·Integrity of the Company’s financial statements;
·Effectiveness of the Company’s internal control over financial reporting;
·Selection of the independent registered public account firm;
·Performance of the Company’s internal audit function and independent registered accounting firm; and
·Company compliance with laws and regulations.

*Independent director
$Audit Committee Financial Expert

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Audit Committee

The members of our Audit Committee are Miss Soto-Martínez (chair)


Independence and Messrs. Chafey, Faría-Soto and Frick. The Board has determined that each of Ms. Soto-Martínez and Mr. Chafey qualify as an “audit committee financial expert” as defined under applicable SEC rules.other criteria. All members of the committee have been determined by the Board to be independentmeet the independence requirements under the NYSE guidelinesand BCBSA standards and Rule 10A-3(b)(1) of the Exchange Act. In addition, ourThe Board has determined that each member of the committee is financially literate and has accounting and/or related financial management expertise as required under the rules of the NYSE.NYSE, and that Messrs. Chafey and Santa María-Ros qualify as “audit committee financial experts” as defined under applicable SEC rules. Until her passing on March 28, 2016, Ms. Soto-Martínez was a member of the committee and qualified as an “audit financial expert” under applicable SEC rules. None of the committee members servesserve on the audit committee of another listed public company.

Meetings. The committee has the authority to engage such independent legal, accounting and other advisors as it deems necessary or appropriate to carry out its responsibilities. Such independent advisors may be the regular advisors to the Company. The committee is empowered, without further action by the Board, to cause us to pay the compensation of such advisors as established by the committee.

The Audit Committee met eightseven times during 2013 and each member attended at least 75% of2016.


Additional information about the total meetings of the committee held during the period when he or she was a member. The responsibilities of our Audit Committee and its activities during 2013 are2016 is described in the Audit Committee Report contained in this proxy statement.

Compensation and Talent Development Committee

The members


Compensation and Talent Development Committee
Members:
Messrs. Figueroa-Collazo (chair), and Frick, and Mrs. Dominguez
The committee is responsible, among other things, for the following matters:
·Reviewing the compensation plan of our non-employee directors and making recommendations to the Board with respect to such compensation;
·Evaluating the policies, program design and structure of, and reviewing and approving annual performance objectives relevant to, the compensation of the executive officers of the Company;
·Overseeing the administration of and compliance with the Company’s incentive compensation plans, and making recommendations to the Board with respect to awards under such plans; and
·Overseeing the Board’s annual review of succession planning with respect to our chief executive officer and other senior executives.
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Independence. The Board has determined that each member of the committee is independent under the NYSE guidelines.and BCBSA standards. Until her passing on March 28, 2016, Ms. Soto-Martínez was an independent director and member of this committee.

Meetings. The committee evaluates and sets the compensation of our president and chief executive officer and our other NEOs, and makes recommendations to our Board regarding the compensation of our directors. The committee also evaluates the policies, program design and structure of, and reviews and approves annual performance objectives relevant to, the compensation of other executive officers of the Company. The committee oversees the administration of and compliance with the Company’s incentive compensation plans, and makes recommendations to the Board with respect to awards under such plans. The committee has also the responsibility to oversee the Board’s annual review of succession planning with respect to our chief executive officer and senior executives. The committee has the authority to engage such independent legal, accounting and other advisors as it deems necessary or appropriate to carry out its responsibilities. Such independent advisors may be the regular advisors to the Company. The committee is empowered, without further action by the Board, to cause the Company to pay the compensation of such advisors as established by the committee.

met nine times during 2016.


Compensation consultant. In 2013,2016, the Compensation and Talent Development Committee retained Pay Governance LLC (“Pay Governance”), an independent compensation consulting firm, to assist the committee on matters related to executive officer and director compensation. The Board has determined that Pay Governance is an independent consultant pursuant to Section 10C of the Exchange Act. Pay Governance reports exclusively to the Compensation and Talent Development Committee and does not provide any additional services to us.


For 2013,2016, Pay Governance worked with the Compensation and Talent Development Committee to review our compensation peercomparable group to ensure it remains appropriate for use in competitive market assessments of total compensation, provided an analysis of executive total compensation relative to market practices, reviewed our executive and director stock ownership guidelinescompensation policies to ensure they remain contemporary with prevailing market practice,best practices, assisted in the risk assessment of our compensation programs, and provided support for preparation of our disclosure in this proxy statement. The committee held ten meetings during 2013 and each member attended at least 75% of

Additional information about the total meetings of the committee held during the period while he or she was a member.

The responsibilities of our Compensation and Talent Development Committee and its activities during 2013 are2016 is described in “Compensation Disclosure—Compensation Discussiondiscussion and Analysis” below.

Corporate Governance and Nominating Committee

The members of our Corporate Governance and Nominating Committee are Messrs. Fuentes-Benejam (chair), Figueroa-Collazo and Toñarely-Barreto, and Mrs. Dominguez.analysis” in this proxy statement.


Corporate Governance and Nominating Committee
Members:
Messrs. Fuentes-Benejam (chair), Figueroa-Collazo, Frick, and Mrs. Dominguez
The committee is responsible, among other things, for the following matters:
·Recommending to the Board the criteria for the selection of individuals qualified to serve as directors;
·Identifying individuals qualified to serve on the Board consistent with criteria approved by the Board;
·Recommending the Board nominees for election as directors at any meeting of shareholders;
·Developing and recommending to the Board a set of corporate governance principles;
·Reviewing our corporate governance guidelines, our Code of Ethics, committee charters and other corporate documents and recommending changes to the Board, consistent with best practices;
·Overseeing compliance with our corporate governance guidelines and practices, compliance with our Code of Ethics and director’s independence requirements; and
·Overseeing of the enterprise risk management program.

Independence. The Board has determined that each member of the committee is independent under the NYSE guidelines.and BCBSA standards.

Meetings. The purposecommittee met six times during 2016.
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Investment and Financing Committee
Members:
Mr. Chafey (chair)
Messrs. Faría-Soto, Clavell-Rodríguez, Fuentes-Benejam, and Santa María-Ros
The committee is responsible, among other things, for the following matters:
·Recommending to the Board the Company’s investment policy and guidelines, and financing policies, procedures and activities in accordance with best practices, good corporate governance, and compliance with applicable laws and regulation;
·Overseeing the Company’s investment portfolio and activities, including investment performance, risk management exposure, and our capital structure; and
·Reviewing and providing advice to the Board with respect to financial and investment development and transactions.

Meetings. In 2016, the committee is to identify individuals qualified to become Board members consistent with criteria approved by the Board, recommend to the Board the persons to be nominated by the Board for election as directors at any meeting of shareholders, develop and recommend to the Board a set of corporate governance principles and oversee the evaluation of the Board. The responsibilities of

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the committee also include oversight of the Code of Ethics.met four times.


Executive Committee
Members:
Mr. Clavell-Rodríguez (chair),
Mrs. Dominguez (vice chair),
Messrs. Chafey, Faría-Soto, Figueroa-Collazo, and Fuentes-Benejam.
The committee is responsible, among other things, for the following matters:
·Reviewing material policy, strategic and emerging issues of the Company;
·Transacting administrative matters on behalf of the Board; and
·Assisting the Board in discharging its duties between meetings of the Board, especially when timing is critical.

Meetings. The committee has the authority to engage such independent legal and other advisors as it deems necessary or appropriate to carry out its responsibilities. Such independent advisors may be our regular advisors. The committee is empowered, without further action by the Board, to cause the Company to pay the compensation of such advisors as established by the committee. The committee did not retain any such advisorsmet two times during 2013.

Our Corporate Governance and Nominating Committee held six meetings during 2013 and each member attended at least 75% of the total meetings of the committee held during the period when he or she was a member. For information relating to2016.


Director nominations of directors by our shareholders, see “Director Nominations Process” below.

Director Nominations Process. process



As part of the nominations process, the Corporate Governance and Nominating Committee is responsible for determining the appropriate skills and characteristics required offor new Board members in light of the current Board composition and for identifying qualified candidates for Board membership. The process followed by the committee to identify and evaluate candidates includes requests to Board members, senior management and others for recommendations, periodic meetings from time to time to evaluate biographical information and background material relating to potential candidates, and interviews of candidates identified by members of the committee and the Board.


In considering whether to recommend any candidate for inclusion in the Board’s slate of recommended director nominees, the Corporate Governance and Nominating Committee applies the criteria set forth in our Corporate Governance Guidelinesguidelines of corporate governance and its committee charter. Generally, the committee verifies that the selected individuals possess the following specific qualities or skills: experience or relevant knowledge, time availability and commitment, good reputation, analytical thinking, ability to work as a team, independent judgment, and ability to verbalize and present ideas in a rational and eloquent fashion. The committee does not assign specific weights to particular criteria and no particular criterion is necessarily applicable to all prospective nominees.  This process also takes into consideration our strategies, the annual peer and self-evaluations of each director, the fit between candidates’ qualifications and our needs, and applicable legal, regulatory and statutory requirements.  The goal is to assemble a board that is strong in its collective knowledge and consists of individuals who possess a variety of complementary attributes that serve the Company and its shareholders well. The Board is responsible for the final approval of new director candidates, as well as the nomination of existing directors for reelection.

Nominating Sub-Committee. The Corporate Governance and Nominating Committee may appoint a Nominating Sub-Committee to make recommendations to the committee for director nominees when a member of the committee may be considered for a consecutive term, or any other relevant consideration. For 2013, Mr. Fuentes-Benejam and Toñarely-Barreto, currently serving in the committee, are being considered to serve for a consecutive term. Prior to making its recommendation to the Board of the slate of nominees for the 2013 annual meeting, the committee appointed Mr. Figueroa-Collazo, member of the committee, as chair of the Nominating Sub-Committee, and he appointed Mrs. Dominguez and Mr. Frick as members of the Nominating Sub-Committee. Mr. Fuentes-Benejam and Mr. Toñarely-Barreto abstained in all committee voting matters related to the appointment of the Sub-Committee and the approval of the slate of recommended nominees.


Shareholders may recommend individuals for the Corporate Governance and Nominating Committee to consider as potential director candidates in the Board’s slate of nominees by submitting their names and background to “Triple-S Management Corporation, Corporate Governance and Nominating Committee,” at Triple-S Management Corporation, POP.O. Box 363628, San Juan, PR 00936-3628. The committee will review the qualifications of recommended candidates if appropriate biographical information and background material isare provided on a timely basis.  Evaluation of such candidates will follow the same process, and apply the same criteria, as for director candidates submitted by Board members, senior management or others. If the Board decides to nominate a shareholder-recommended candidate and recommends his or her election as a director by the shareholders, the name will be included in our proxy card for the shareholders’ meeting at which his or her election is recommended.

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Shareholders also have the right to directly nominate director candidates, without any action or recommendation on the part of the Corporate Governance and Nominating Committee or the Board, by following the procedures set forth in the Company’s bylaws and described in response to the question “How and when may I submit a shareholder proposal, including a shareholder nomination for director, for the 20152018 annual meeting?meeting of shareholders? in the “Information About Voting, Solicitationabout voting, solicitation and the Annual Meeting”annual meeting” section of this proxy statement.

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Criteria

Criteria and Diversity. 


In considering whether to recommend any candidate for inclusion in the Board’s slate of recommended director nominees, including re-election of directors and candidates recommended by shareholders, the Corporate Governance and Nominating Committee, in accordance with the Board’s diversity policy and the committee charter, will review certain criteria to ensure we benefit from a broad diversity of director experience, thoughts, viewpoints and backgrounds. These criteria include the candidate’s possession of competencies related to financial, legal, management, human resources, health care, insurance, and technology expertise. The committee will also considerconsiders personal characteristics each individual must show in order to be considered as a candidate’s integrity, business acumen, age, experience, commitment, diligence, conflicts of interestdirector and the ability to actthose competencies represented in the interestsBoard to promote a balanced composition of all shareholders. knowledge, experience and abilities that will allow the Board to fulfill its responsibilities, as further described below.

Personal attributesCompetenciesOther considerations
·Integrity and good reputation·Public company service·Independence
·Independent judgment·Accounting and finance· Conflict of interest
·Analytical thinking·Industry knowledge·Acceptance of the Company’s ethical norms and responsibilities
·Educational background·Technology·Compliance with legal and regulatory requirements
·Professional experience·International markets·Other commitments
·Business acumen·Government and public policy·Peer-review and evaluation process
·Commitment·Human resources
·Diligence·Legal
·Ability to serve·Executive leadership

The committee recognizes the value of diversityinclusiveness on the Board and carefully considers the Board’s diversity in the director identification and nomination process.process by taking into consideration the personal attributes, the competencies, and other perspectives of the individuals considered for director.  The committee does not assign specific weights to particular criteria and no particular criterion is necessarily applicable to all prospective nominees. We believe that the backgrounds and qualifications of the directors, considered as a group, should provide a significant mix of experience, knowledge and abilities that will allow the Board to fulfill its responsibilities. We do not discriminate against nominees on the basis of race, color, gender, religion, national origin, sexual orientation, disability or any other basis proscribedprohibited by law.

Investment and Financing Committee

The members of the Investment and Financing Committee are Messrs. Faría-Soto (chair), Clavell-Rodríguez, Fuentes-Benejam, Sánchez-Colón and Chafey. The Investment and Financing Committee oversees and provides advice and guidance to the Board with respect to our investment and corporate finance transactions, management, policies and guidelines. The committee also reviews investment performance, investment risk management exposure, and our capital structure. The committee is responsible for the overall strategic direction and review of our investment and financing activities. In 2013, the Investment and Financing Committee met six times. Each member attended at least 75% of the total meetings of the committee held during the period when he was a member.

Executive Committee

The members of the Executive Committee are Messrs. Clavell-Rodríguez (chair), Faría-Soto, Figueroa-Collazo, Fuentes-Benejam and Ms. Soto-Martínez. The purpose of the Executive Committee is to assist the Board in discharging its duties between meetings of the Board, especially when timing is critical. The committee reviews material policy, strategic and emerging issues of the Company, and has the authority to transact administrative matters on behalf of the Board. The Executive Committee met four times during 2013 and each member attended at least 75% of the total meetings of the committee held during the period when he or she was a member.

Board Leadership Structure

The Board believes its current leadership structure best serves the objectives of the Board’s


Risk oversight of management, the Board’s ability to carry out its roles and responsibilities on behalf of the shareholders, and the Company’s overall corporate governance. The Board believes that the current separation of the roles of president and chief executive officer and chair of the board reflects the differences between the two roles. The president and chief executive officer is responsible for executing our strategic plan and overseeing our day-to-day operations performance, while the chair of the Board provides guidance to the president and chief executive officer, sets the agenda for Board meetings and presides over meetings of the Board and executive sessions of non-management directors. The Board believes that it is not necessary or appropriate in serving our best interest to designate a lead director. Therefore, the chair, the chief executive officer and each director in our Board are free to call upon any director to provide leadership in a given situation. However, because Dr. Clavell-Rodríguez, our chair, is not independent, our Board has appointed the vice chair of our Board, Ms. Soto-Martínez, as presiding director at all executive sessions of independent directors. The Board holds executive sessions at least once a year. The Board periodically reviews the leadership structure and may make changes in the future.

Risk Oversight



The Board has an activethe primary role, as a whole and through its committees, in overseeing the waysway in which management deals withidentifies and manages risks. Senior management is responsible for identifying significant risks, and developing and implementing the strategies, assessment, prioritization, mitigation and control of the Company’s most important risks. The Board seeks to ensureCompany maintains an Executive Risk Committee comprised of senior personnel that, among other things, ensures that the Company is maintaining effective risk management has in place processes for dealing appropriately with risk. It is the responsibility of our senior management to develop and implement the Company’s short and long-term objectives and to identify, evaluate, managediscuss, and mitigate the risks inherent in seeking to achieve those objectives.communicate significant and emerging risks. Management is also responsible for identifying risk and risk controls related to significant business activities and Company objectives, and developing programs to determine the sufficiency of risk identification, the

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balance of potential risk to potential reward, the appropriate manner in which to control risk, and the support of the risk-controlling behaviorbehaviors and the riskrisks to the CompanyCompany’s strategy.


The Board implements its risk oversight responsibilities primarily through the Audit Committee, which receives management reports on the potentially significant risks that the Company faces and how the Company is seeking to control risk, where appropriate. The Corporate Governance and Nominating Committee has primary oversight over the Company’s enterprise risk management program. Additionally, each Board committee also considers risks within its area of responsibility. For example, the Audit Committee also oversees management of financial risks, including issues related to internal control over financial reporting, and our policies with respect to risk assessment and management. While the Audit Committee has primary responsibility for overseeing enterprise risk management, each of the other Board committees also considers risk within its area of responsibility. For example, the Corporate Governance and Nominating Committee annually reviews our corporate governance guidelines and their implementation, including risks associated with director independence and potential conflicts of interest. The Compensation and Talent Development Committee oversees the management of risks relating to our executive compensation structure. Our Investment and Financing Committee oversees risks related to our investment policy, financial strategies, and corporate acquisitions. While each of these committees is responsible for evaluating and overseeing the management of specific risks, the entire Board is regularly informed about such risks through committee reports. The Board also receives regular reports from members of senior management regarding areas of material risk to us, including operational, financial, legal, regulatory, strategic and reputational risks, and often discusses risk as part of its review of the ongoing business, financial performance, and other activities of the Company. In addition, the Board annually reviews our strategic plan which addresses, among other matters, the risks and opportunities we face. Its reviewReview of this information enables the Board to understand and assess our risk identification, appetite and tolerance, management, and mitigation strategies.

The Company has an enterprise risk management framework in place that integrates risk management functions from across our business units. As described above, different Board committees have oversight responsibility over our major risks. We also have a management-level risk committee that oversees the development and implementation

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Communications from Shareholdersshareholders and Other Interested Parties

other interested parties



The Board will give appropriate attention to written communications on issues that are submitted by shareholders and other interested parties, and will respond as appropriate. Absent unusual circumstances or as contemplated by committee charters, the chair of the Board will, with the assistance of our general counsel and Secretary our General Counsel and ourother personnel responsible to assist the Board and the Company with the relation with our investors,investor relations, be primarily responsible for monitoring communications from shareholders and other interested parties and provide copies or summaries of such communications to the other directors as they considersdeem appropriate.


Communications will be forwarded to all directors if they relate to substantive matters and include suggestions or comments that the chair of the Board considers to be important for the directors to review. In general, communications relating to corporate governance and long-term corporate strategy are more likely to be forwarded than communications relating to personal grievances and matters as to which we tend to receive repetitive or duplicative communications.


Shareholders and other interested parties whomay contact our Board or any individual director by the following methods:

By Internet
Email us at investorrelations@ssspr.com (investor relations) or
crodrig@ssspr.com (secretary)
By mail
Triple-S Management Corporation
c/o Secretary
P.O. Box 363628
San Juan, Puerto Rico 00936-3628

The Board does not participate in daily management functions or operations of the Company or our subsidiaries. If you wish to send communicationscontact the Company relating these matters, you may use the Contact Us form on any topicour website, which will help you to direct your message to the Board or to any individual member or membersappropriate area.
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SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The following table contains information regarding the beneficial ownership of our Class B shares as of December 31, 2013,2016, except as otherwise indicated, by the shareholders we know to beneficially own more than 5% of our outstanding Class B shares. These shareholders do not own Class A shares. Additionally, no Class A shareholders owns more than 5% of our outstanding Class A shares.

Name and Address of Beneficial Owner(1)

  Amount and Nature of
Beneficial Ownership(2)
   Percent of Class(3) 

FMR LLC(4)
Edward C. Johnson 3d
Fidelity Management & Research Company
Fidelity Low-Priced Stock Fund

245 Summer Street, Boston,

Massachusetts 02210 245

   2,604,234     10.38  

Dimensional Fund Advisors LP(5)
Palisades West, Building One
6300 Bee Cave Road
Austin, Texas 78746

   1,671,080     6.66  

T. Rowe Price Associates, Inc.(6)
100 E. Pratt Street
Baltimore, MD 21202

   1,532,579     6.11  

Lakewood Capital Management, LP(7)
Lakewood Capital Advisors, LLC
Lakewood Capital Partners, LP
Anthony T. Bozza

650 Madison Avenue, 25th Floor

New York, New York 10022

   1,449,600     5.8  

Accipiter Capital Management, LLC(8)
Accipiter Capital Management, LLC
Gabe Hoffman

525 Washington Boulevard

33rd Floor

Jersey City, New Jersey 07310

   1,393,421     5.6  

BlackRock, Inc.(9)
40 East 52nd Street
New York, NY 10022

   1,377,363     5.5  


Name and Address of Beneficial Owner(1)
 
Amount and Nature of
Beneficial Ownership(2)
  
Percent of Class(3)
 
FMR LLC(4)
  2,245,900   9.63%
Abigail P. Johnson
Fidelity Low-Priced Stock Fund
245 Summer Street
Boston, Massachusetts  02210
        
Pzena Investment Management, LLC(5)
  2,096,324   8.99%
320 Park Avenue, 8th Floor
New York, NY 10022
        
Dimensional Fund Advisors LP(6)
  2,032,121   8.71%
Building One
6300 Bee Cave Road
Austin, Texas 78746
        
BlackRock, Inc.(7)
  1,652,612   7.1%
55 East 52nd Street        
New York, NY 10055        

(1)For purposes of this table, “beneficial ownership” is determined in accordance with Rule 13d-3 under the Exchange Act.
(2)For each person, the “Amount and Nature of Beneficial Ownership” column may include shares of a class of common stock attributable to the person because of that person’s voting or dispositive power or other relationship. The inclusion in the table of any shares, however, does not constitute an admission of beneficial ownership of those shares by the named shareholder.
(3)Based on 25,090,37523,321,163 Class B shares outstanding as of the December 31, 2013.2016. Under our license with BCBSA, no institutional shareholder may own more than 10% of all of our common stock.
(4)Based solely on a Schedule 13G/A filed by FMR LLC on February 14, 201413, 2017 reporting the above stock ownership as of December 31, 2013.2016. FMR LLC reports that it has sole voting power with respect to 14,400272,800 Class B shares and sole dispositive power with respect to 2,604,234,2,245,900, or 10.379%9.63% of the outstanding Class B shares. Edward C.Abigail P. Johnson 3d reports that she has sole voting power with respect to zero Class B shares and sole power to dispose of 2,604,2342,245,900 Class B shares. FMR LLC reports that the interest of Fidelity Low-Priced Stock Fund amounted to 2,479,8341,973,100 shares, or 9.884%8.46% of Class B shares. Fidelity
(5)Based solely on a Schedule 13G/A filed by Pzena Investment Management, & Research CompanyLLC (“Fidelity”Pzena”) on February 3, 2017 reporting the above stock ownership as of December 31, 2016.  Pzena reports that it is the beneficial owner of 2,479,834 shares or 9.884% ofhas sole voting power with respect to 1,896,071 Class B shares. Edward C. Johnson 3dshares and FMR LLC, report that, through its control of Fidelity, each has sole dispositive power with respect to dispose of the 2,479,834 shares owned by Fidelity.2,096,324 Class B shares.
(5)(6)Based solely on a Schedule 13G/A filed by Dimensional Fund Advisors LP (“Dimensional”) on February 10, 20149, 2017 reporting the above stock ownership as of December 31, 2013.2016. Dimensional reports that it has sole voting power with respect to 1,625,1011,963,600 Class B shares and sole dispositive power with respect to 1,671,0802,032,121 Class B shares. These securities are owned by certain funds whichthat Dimensional serves as investment advisor, sub-adviser and/or manager. For the purposes of the reporting requirements of the Exchange Act, Dimensional is deemed to be a beneficial owner of such securities; however, Dimensional expressly disclaims that it is, in fact, the beneficial owner of such securities.

24


(6)(7)Based solely on a Schedule 13G/A filed by T. Rowe Price Associates,BlackRock, Inc. (“Price Associates”) on February 14, 2014January 26, 2017 reporting the above stock ownership as of December 31, 2013. Price Associates reports that it has sole voting power with respect to 558,279 Class B shares and sole dispositive power with respect to 1,532,579 Class B shares. These securities are owned by various individual and institutional investors which Price Associates serves as investment advisor with the power to direct investments and/or sole power to vote the securities. For the purposes of the reporting requirements of the Exchange Act, Price Associates is deemed to be a beneficial owner of such securities; however, Price Associates expressly disclaims that it is, in fact, the beneficial owner of such securities.
(7)Based solely on a Schedule 13G filed by Lakewood Capital Advisors, LLC, Lakewood Capital Partners, LP, and Anthony T. Bozza on November 8, 2013 reporting the above stock ownership as of February 14, 2014. Each of Lakewood Capital Advisors, LLC, Lakewood Capital Partners, LP, and Anthony T. Bozza reports that it has shared voting power with respect to 1,449,600 Class B shares and shared dispositive power with respect to 1,449,600 Class B shares.
(8)Based solely on a Schedule 13D/A filed by Accipiter Capital Management, LLC and Gabe Hoffman on January 10, 2014 reporting the above stock ownership as of January 7, 2014. Each of Accipiter Capital Management, LLC and Gabe Hoffman reports that it has sole voting power with respect to 1,393,421 Class B shares and sole dispositive power with respect to 1,393,421 Class B shares. For the purposes of the reporting requirements of the Exchange Act, each of Accipiter Capital Management, LLC and Gabe Hoffman are deemed to be the beneficial owner of the total of Class B shares reported above; however, each of such reporting person expressly disclaims that it is, in fact, the beneficial owner of any share each such reporting person does not directly own.
(9)Based solely on a Schedule 13G filed by BlackRock, Inc. on February 3, 2014 reporting the above stock ownership as of December 31, 2013.2016. BlackRock, Inc. reports that it has sole voting power with respect to 1,308,9571,591,956 Class B shares and sole dispositive power with respect to 1,377,3631,652,612 Class B shares.

36

The following table contains information regarding the beneficial ownership of our common stock as of March 3, 2014February 23, 2017 by each director and nominee for director named in this proxy statement, each executive officer named in the Summary Compensation Table included in this proxy statement and all of our directors and executive officers as a group.

   Class A Shares   Class B Shares 

Name and Address of Beneficial Owner(1)

  Amount and
Nature of
Beneficial
Ownership(2)
   % of
Class(3)
  Amount and
Nature of
Beneficial
Ownership(2)
   Shares
Acquirable
Within 60
Days(4)
   Total Shares
Beneficially
Owned
   % of
Class(3)
 

Directors and Nominees:

           

Luis A. Clavell-Rodríguez

   0         36,258     0     36,258       

David H. Chafey, Jr.

   0         7,543     0     7,543       

Cari M. Dominguez

      5,038     0     5,038       

Antonio F. Faría-Soto

   0         14,705     0     14,705       

Manuel Figueroa-Collazo

   0         18,171     0     18,171       

Joseph A. Frick

   0         2,543     0     2,543       

Jorge L. Fuentes-Benejam

   0         11,371     0     11,371       

Jesús R. Sánchez-Colón(5)

   0         17,785     0     17,785       

Adamina Soto-Martínez

   0         14,671     0     14,671       

Francisco J. Toñarely-Barreto

   0         6,722     0     6,722       

Named Executive Officers:

           

Ramón M. Ruiz-Comas(6)

   0         202,854     99,950     302,804       

Amílcar L. Jordán-Pérez

   0         6,596     0     6,596       

Arturo Carrión-Crespo

   0         23,367     29,052     52,419       

Pablo Almodóvar-Scalley

   0         17,686     11,724     29,410       

Eva G. Salgado-Micheo

   0         24,629     36,552     61,181       

Susan Rawlings-Molina

   0         1,253     0     1,253       

All our directors, nominees and executive officers as a group (23 persons)

   0         427,556     190,599     619,536     1.71

*Less than 1% of outstanding common stock of such class.

  Class A Shares  Class B Shares 
Name and Address of
Beneficial Owner(1)
 
Amount and
Nature of
Beneficial
Ownership
  % of Class  
Amount and
Nature of
Beneficial
Ownership(2)
  
Shares
Acquirable
Within 60
Days(3)
  
Total Shares
Beneficially
Owned
  
% of Class(3)
 
 
Directors and Nominees:
                  
Luis A. Clavell-Rodríguez  0   0   45,701   0   45,701   * 
David H. Chafey, Jr.  0   0   16,986   0   16,986   * 
Cari M. Domínguez  0   0   14,481   0   14,481   * 
Antonio F. Faría-Soto  0   0   24,148   0   24,148   * 
Manuel Figueroa-Collazo  0   0   27,614   0   27,614   * 
Joseph A. Frick  0   0   11,986   0   11,986   * 
Jorge L. Fuentes-Benejam  0   0   20,814   0   20,814   * 
Roberto Santa María-Ros  0   0   5,095   0   5,095   * 
                         
Named Executive Officers:                        
Roberto García-Rodríguez (4)
  0   0   46,405   0   46,405   * 
Juan J. Román-Jimenez  0   0   8,071   0   8,071   * 
Madeline Hernández-Urquiza  0   0   19,685   0   19,685   * 
Eva G. Salgado-Micheo  0   0   53,024   0   53,024   * 
Arturo L. Carrión-Crespo  0   0   42,285   0   42,285   * 
All our directors, nominees and executive officers as a group (18  persons)  
0
   
0
   
355,075
   
0
   
355,075
   1.52%

*Less than 1% of outstanding common stock of such class.

(1)For purposes of this table, “beneficial ownership” is determined in accordance with Rule 13d-3 under the Exchange Act. Under this rule, a person is deemed to be the beneficial owner of securities that can be acquired by such person within 60 days of the record date upon the exercise of options or warrants or upon the vesting of deferred stock awards.
(2)For each person, the “Amount and Nature of Beneficial Ownership” column may include shares of a class of common stock attributable to the person because of that person’s voting or dispositive power or other relationship. Unless otherwise indicated, each person in the table has sole voting and investment power over the shares listed. The inclusion in the table of any shares, however, does not constitute an admission of beneficial ownership of those shares by the named shareholder.
(3)Each beneficial owner’s percentage ownership is determined by assuming that all options held by such persons that are exercisable within 60 days of the record date have been exercised, based on 2,377,689950,968 Class A shares and 24,996,05823,321,013 Class B shares outstanding as of the record date.February 23, 2017.
(4)The number shown equals the stock options exercisable or that may become exercisable within 60 days of March 3, 2014.
(5)Includes 4,150 Class B shares owned by the spouse of Dr. Sánchez-Colón, with respect to which he has shared voting and dispositive powers.
(6)Mr. Ruiz-ComasGarcia Rodriguez is the president and chief executive officer.of the Company. Pursuant to our current articles of incorporation and our bylaws, the president and chief executive officer of the Company is a member of our Board while acting in such capacity.

25


SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE


SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

Section 16(a) of the Exchange Act requires our directors and executive officers, and persons who beneficially own more than 10% of a registered class of our equity securities (“10% Beneficial Owners”) to file with the SEC initial reports of ownership of our common stock on a Form 3 and reports of changes in such ownership on a Form 4 or Form 5.ownership. Officers and directors are required by SEC regulations to furnish us with copies of all Section 16(a) forms they file. The Company believes, based solely on a review of our records and written representations by the persons required to file these reports during the fiscal year ended December 31, 2013,2016, that all Section 16(a) filing requirements were timely met during 2013.

2016, except for Roberto García-Rodríguez, Carlos L. Rodríguez-Ramos, Iraida Ojeda-Castro, Juan J. Diaz-Goitia, Madeline Hernández-Urquiza, Arturo L. Carrión-Crespo and Eva G. Salgado-Micheo who were late filing a Form 4 to report one transaction.

37

Table of ContentINFORMATION ABOUT EXECUTIVE OFFICERS

INFORMATION ABOUT EXECUTIVE OFFICERS

Executive Officersofficers of Triple-S Management

Corporation



The following table sets forth (i) the name, age and position of each of ourCompany’s executive officers are listed below. Biographical information of Mr. García-Rodríguez, our president and chief executive officer, who also serves as director of December 31, 2013 and (ii) the business experience of each person namedCompany, is in the table during at least the past five years.

section entitled “Directors continuing in office—Management director” of this proxy statement.

NamePosition(s) with the CompanyAge

Juan J. Román-Jiménez

Executive Officer

Age

Position(s)

Business Experience

Ramón M. Ruiz-Comas57

President and Chief Executive Officer

President and Chief Executive Officer since May 2002

Amílcar L. Jordán-Pérez52

Vice President of Finance and Chief Financial Officer

Vice President and Chief Financial Officer since July 2012; Executive Vice President of Popular, Inc., the largest bank holding company in Puerto Rico, from 2004 to 2011

51
Madeline Hernández-Urquiza
Roberto García-Rodríguez50

Chief Operating Officer

Chief Operating Officer since December 2013; Secretary since May 2010; Vice President and General Counsel from May 2008 to December 2013

Pablo Almodóvar-Scalley48

President and Chief Executive Officer of Triple-S Salud, Inc.

President and Chief Executive Officer of Triple-S Salud, Inc., our managed care subsidiary, since October 2012; Executive Viceand President from 2000 to September 2012

of Triple-S Advantage, Inc.
53
Eva G. Salgado-Micheo*
57

President of Triple-S Propiedad, Inc.

President of Triple-S Propiedad, Inc., our property and casualty insurance business, since July 2003

60
Arturo L. Carrión-Crespo56

President of Triple-S Vida, Inc.

President of Triple-S Vida, Inc., our life insurance subsidiary, since 1998

59
José E. Novoa-LoyolaChief Medical Officer
Alan Cohen-Shoreman48

Vice President and Chief Marketing and Communications Officer

Vice President and Chief Marketing and Communications Officer since July 2011; Senior Vice President of Marketing and Public Relations for First Bancorp from 2005 to 2011

26


Executive Officer

Age

Position(s)

Business Experience

52
Juan J. Díaz-Goitía50

Chief Information Officer

53
Hernando Ruiz-Jiménez

Chief Marketing and Communications Officer

50
Iraida T. Ojeda-CastroChief Human Resources Officer62
Carlos L. Rodríguez-RamosVice President of Legal Affairs, Chief Legal Counsel and Secretary38

* Effective March 1, 2017, Mr. Jose Del Amo Mojica (age 50) was appointed president of Triple-S Propiedad, Inc., the Company’s property and casualty insurance subsidiary, succeeding Mrs. Eva G. Salgado-Micheo upon her retirement on February 28, 2017.

Professional background of executive officers
Juan J. Román-Jiménez, Executive Vice President and Chief Financial Officer, rejoined our Company and assumed his current position in January 2016.  Previously, he served as Executive Vice President of EVERTEC, INC., a full-service transaction processing company in Latin America and a NYSE listed company, from April 2012 to August 2015, and as Executive Vice President and Chief Financial Officer of EVERTEC Group, LLC from 2011 to 2012.
Madeline Hernández-Urquiza has been the President of our managed care subsidiaries Triple-S Salud, Inc. and Triple-S Advantage, Inc., since January 2016 and January 2015, respectively.  She rejoined our Company in 2010 and assumed various positions in Triple-S Salud, including Vice President of Risk Management and Chief Risk Officer before assuming her current roles.
Eva G. Salgado-Micheo is the President of Triple-S Propiedad, Inc., our property and casualty insurance subsidiary, since July 2003. Mrs. Salgado-Micheo retired from the Company on February 28, 2017. On March 1, 2017, Jose Del Amo Mojica was appointed President of Triple-S Propiedad, Inc. Previously, he served as Senior Vice President of Underwriting and Claims of Triple-S Propiedad, Inc. from 2014 to February 2017.
Arturo L. Carrión-Crespo is the President of Triple-S Vida, Inc., our life insurance subsidiary, since 1998.
José E. Novoa-Loyola, Chief Medical Officer, joined our company and assumed his position in July 2015. Previously, he served at the Cardiovascular Center of Puerto Rico and the Caribbean from 2002 to 2015 in various positions, including Medical Director, Chief of the Cardiology Department and member of the Pharmacy and Therapeutics Committee.
Juan J. Díaz-Goitía has been our Chief Information Officersince October 2012.  He also has served as President of Interactive Systems, Inc., our technology service subsidiary since October 2012. Previously, he served as Executive Vice President of Triple-S Vida, Inc., our life insurance subsidiary, from 2010 to 2012; Principal of Advent-Morro Equity Partners, a private equity investment firm, from 2009 to 2010

2012.
Carlos A. Carrero52

President of Triple-S Advantage Solutions, Inc.

President of Triple-S Advantage Solutions, Inc.

Hernando Ruiz-Jiménez, Chief Marketing and Communications Officer, joined our Medicare Advantage third party administrator subsidiary, since November 2013; Senior Vice PresidentCompany and Chief Operating Officer of Triple-S Advantage Solutions from 2011 to 2013;assumed his position in October 2015. Before joining the Company, he served as Executive Director of First Medical, a Puerto Rico health insurance company from March 2009 to 2010

Iraida Ojeda-Castro59

Vice President Human Resources

Vice President of Human Resources since August 2004

Francisco Martorell-Basanta51

Impremedia, an important media group oriented to Hispanic markets in the United States from 2013 to 2014, Partner and Executive Vice President of Corporate Development

Wireless Idea, a digital media company with business in the United States and Latin America, from 2007 to 2012, and Vice President of Corporate Development since April 2008

Marketing for Diageo, plc. from 2003 to 2007.  Before that, Mr. Ruiz-Jiménez held diverse positions in PepsiCo from 1992 to 2003.
Iraida T. Ojeda-Castro has been our Chief Human Resources Officer since 2004.
Carlos L. Rodríguez-Ramos
35

Acting, Vice President of Legal Affairs, Chief Legal Counsel and Secretary, joined our Company in 2013 and assumed his current position in January 2016.  Mr. Rodríguez-Ramos previous positions include Associate General Counsel,

Acting General Counsel since December 2013; Associate General Counseland Assistant Secretary.  Before joining our Company he served as Adjunct Professor at the School of Triple-S Management CorporationLaw of the University of Puerto Rico from February 20132010 to December 2013;2014 and as Deputy Chief of Staff forof Programmatic Affairs for the Governor of Puerto Rico from 2011 to 2012; Assistant Legal2012.

38

COMPENSATION DISCLOSURE

Compensation discussion and analysis

This compensation discussion and analysis describes our executive compensation program, policies and practices applicable to our named executive officers (“NEOs”) and to other executive officers of our Company. For 2016, our NEOs were:

NamePosition (as of December 31, 2016)
Roberto Garcia-RodriguezPresident and Legislative Advisor for the Governorchief executive officer
Juan J. Román-JimenezExecutive Vice President and chief financial officer
Madeline Hernández-UrquizaPresident of Puerto Rico from 2010 to 2011; Law Clerk for the Chief JusticeTriple-S Salud, Inc. our managed care subsidiary, and President of the Supreme CourtTriple-S Advantage, Inc., our Medicare Advantage subsidiary
Eva G. Salgado-MicheoPresident of Puerto Rico from 2007 to 2009

Triple-S Propiedad, Inc., our property and casualty insurance subsidiary
Arturo L. Carrion-CrespoPresident of Triple-S Vida, Inc. our life insurance subsidiary

27


Overview

COMPENSATION DISCLOSURE

Compensation Discussion and Analysis

Introduction


The Board’s Compensation and Talent Development Committee oversees the design and administration of our executive compensation program. The program is designed to support the attainment of our vision, financial and strategic goals and operating imperatives, supportapply good corporate governance principles, and align our interests with those of our shareholders. We believe that an effective executive compensation program recognizes individual contributions as well as overall business results, rewards executives for achieving our annual and long-term goals, aligns executive and shareholder interests intended to ultimately improve shareholder value, and reflects responsible corporate governance practices.

This past year was characterized by challenging economic conditions in Puerto Rico. The Company met its overall expectations regarding revenue, premiums, service fees and membership levels; however, higher than expected operating expenses and medical and pharmacy costs adversely affected our managed care line of business. As a result, our operating income did not meet our expectations.practices to ultimately improve shareholder value. We believe the compensation of our executive officers reflects our results and further promotes the attainmentachievement of our goals.

Results of Advisory Vote on Say-on-Pay and Frequency of the Vote

Rule 14a-21 of the Exchange Act enables our shareholders to vote to approve, on an advisory basis, the compensation of our NEOs. In 2013, 94.5% of our shareholders voted in favor of the compensation of our NEOs. Also, the rule enables our shareholders to advise the Company on the frequency of their vote on the compensation of our NEOs. Our shareholders voted that such compensation be presented for shareholder’s advisory approval on an annual basis and the Board accepted the advice of our shareholders.

The next shareholder vote on the frequency of their vote on the compensation of our NEOs will be held no later than the 2017 annual meeting of our Company’s shareholders, in accordance with Rule 14a-21 of the Exchange Act.

Summary of Key Executive Compensation Decisions


The following table summarizes our compensation program and the compensation-related decisions made by the Compensation and Talent Development Committee and ratified by our Board in 2013 and early 2014,2016, and the rationale for each.each decision. These decisions considered the Company’s executive compensation philosophy, the Company’s financial and operating performance for fiscal 2013,2015 and 2016, individual executive performance, and prevailing compensation trends in our comparable group, which includes companies located in Puerto Rico and the external market.

United States, and our industry.

Compensation

Component

 

Principal Contribution to

Compensation Objectives

component
  

Description and 2013/2014 Highlights

Base Salaryof component Attracts, retains and rewards executives with an appropriate salary level that reflects the executives’ scope and breadth of responsibility, individual performance against the objectives set for their positions and their relative value in the marketplace.2016 highlights
 
Base salaries are targeted at the median of the Comparable Group, which is described under the heading “Determining Executive Compensation” on page 31. Actual positioning varies above or below the median to reflect each executive’s performance over time, experience and skill set relative to comparable positions at our peer companies, and criticality to us.
The Compensation and Talent Development Committee approved merit increases for the NEOs and other executive officers on March 5, 2013. On average, base salaries of NEOs were increased by approximately 9.7%. Salary increases for individual executive officers were determined by the committee based on a review of individual performance, level of compensation provided for comparable positions in our identified peer groups, relative pay differences within the Company, and our overall

28


Compensation

Component

Principal Contribution to

Compensation Objectives

salary
  

Description

·Designed to recognize individual contribution to the organization based on experience, knowledge and 2013/2014 Highlights

Performance-Based Annual

Cash Incentive

responsibilities.
·Aimed to provide competitive compensation, appropriate incentives and financial stability to the NEOs for assuming a significant level of responsibility.
·Targeted to be between the 25th and 50th percentile of comparable group.
·   Considers market-level salary, individual performance, and the Company’s overall financial results.
 
·During 2016, our NEOs received salary increases based on the Company’s 2015 financial results.
39

Annual short-term cash incentive
·Focuses executives on achieving annual financial, operating, and individual objectives. Elements
·Supports long-term objective of creating shareholder value.
·Provides, together with base salary, competitive cash compensation when our targeted performance objectives are met.
·During 2016 and 2017, NEOs received annual short-term compensation for 2015 and 2016, respectively, as described in the plan are directly linked to driving shareholder value. Total cash compensation of base salary plus the targetedSummary Compensation Table.
Long-term equity incentive opportunity is established based on what is considered competitive in the marketplace, experience of each individual, value to the Company, and other relevant considerations. Actual compensation, however, varies above or below the competitive benchmark depending on actual Company and individual performance.
 

budget for base salary increases.

Performance-based annual cash incentives are determined based on how well we perform against pre-established goals for premiums earned

·Aligns management and net income, each adjusted to exclude non-budgeted items, and on individual objectives specific to each NEO. The Compensation and Talent Development Committee establishesshareholder interests.
·Provides a threshold, target and maximum performance goal for each financial metric. Each level represents a different performance expectation considering factors such as our annual operating budget for the year, our prior year performance, and the historical performance levelsvariable portion of our peer group. Target performance is set at a level that is considered to be challenging yet attainable, and the corresponding payout for achievement of target performance equates to what is considered competitive relativetotal compensation tied to our peer group. Threshold performance is set at a minimally acceptable level of performancelong-term market and results in a payout that may vary from no payout to one that is below competitive standards. Maximum performance represents, in our estimation, superior performancefinancial performance.
·Holds management responsible for the year and corresponds to an above median compensation opportunity.

For 2013, the Compensation and Talent Development Committee determined to approve an annual incentive payout to one of our NEOs. The committee will determine the amount of the payment during 2014 based on the Company’s 2013 operating performance and individual executive performance.

Long-Term

Equity Incentives

Rewards the achievement oftheir long-term business objectives that benefit our shareholders. Elements in the plan directly link compensation with share price improvement over a multi-year period. decisions.
·Supports the retention of a talented management team over time.
The Compensation and Talent Development Committee has adopted an annual equity award program for executives under our 2007 Incentive Plan. Its design emphasizes
·Emphasizes long-term performance by delivering 75% of the annual award value in performance-basedperformance equity grants that may be earned only if specific measures of operating performance are attained over a three-year period, with cliff vesting at the end of the third year. The remainingRemaining 25% of the annualequity award value is delivered in restricted stock, which vests over three years in increments of one third per year, to emphasize the retention of key executives.
year.
 
·For the three-year plan beginning in 2013,2016, the Compensation and Talent Development Committee established three levels of goal attainment based on three-year cumulative premiums earned, operating income and earnings per share (“EPS”), and determined the corresponding award size for each performance level for each NEO. These goals were set based on what the committee believes to be minimally acceptable, challenging yet attainable, and exceptional performance in the context of our stated objectives for premiums earned, operating income and EPS.
·Long-term incentives were granted to NEOs in 20132016 as described in the Summary Compensation Table.

29


Other compensation decisions

In summary,

Enhanced individual performance metrics. During 2016, the Compensation and Talent Development Committee concludedapproved individual metrics that the 2013we believe better align individual performance based compensation together with 2013 base salary levels are well aligned with our performance for the year and that the linkage between pay and performance is strong.

Compensation Policies

During the year, the Compensation and Talent Development Committee oversaw managementstrategic transformation. For more information, see “Components of the followingexecutive compensation—Short-term annual cash incentive” section of this proxy statement.

40

Our compensation practices or policies:

philosophy
a compensation philosophy that reflects the current state of our business, objectives for the executive compensation program, and best practices in corporate governance and executive compensation;

a compensation recoupment policy that permits the Company to recover incentive compensation paid based on erroneous financial results that were later the subject of an accounting restatement;

an equity award grant policy that establishes fixed grant dates for equity awards to protect the Company against the timing of awards to coincide with the release of information that could result in the delivery of a monetary benefit to executives;

executive share retention and ownership guidelines that emphasize executive stock ownership, focus executive attention on long-term shareholder value creation, and strengthen the alignment between executive and shareholder interests; and

a compensation risk assessment that led the Compensation and Talent Development Committee concluded that our compensation policies and practices for fiscal 2013 do not create risks that are reasonably likely to have a material adverse effect on us.

Compensation Philosophy

TheOur executive compensation program is designed to achievesupport our vision, our strategic and financial goals, and operating imperatives. It applies to our NEOs and other executive officers of our Company and subsidiaries.


Overarching principles
·Reinforce our values by combining our efforts to deliver superior business results with good governance, socially responsible business practices, and high ethical standards.
·Promote a high performance culture with clear emphasis on accountability and variable pay that is tied to both short and long-term results.
·Ensure compensation is paid based on accurate financial data.
·Attract, motivate and retain top talent in a cost-effective way by offering competitive compensation.
·Require share ownership that increases with executives’ scope of responsibilities.
·Emphasize uniformity of design features to reinforce collaboration, limit program complexity, and increase the effectiveness of the entire executive team.
·Align executive and shareholder interests through long-term equity based plans.
·Maintain a clear and understandable framework for evaluating the effectiveness of the program’s design.
·Prohibit any activity that hedge employee’s economic risk of owning Company stock.
·Provide a balanced total compensation to ensure that management is not encouraged to take unnecessary and excessive risks that may harm the Company.
Targeted pay posture
·Provide a total compensation opportunity targeted around average levels within comparable group.
·High performers, successors to key positions, and individuals in critical assignments may be targeted at a higher level to ensure engagement, motivation, and retention.
·Newly promoted or inexperienced executives may be paid at a lower level of target pay until they become fully-seasoned contributors.
Peer group
·We compare our compensation against companies with whom we compete for talent, capital, and customers using peer references used for competitive pay comparisons, and general industry surveys for which compensation peer group data is not available.
·The Compensation and Talent Development Committee, and management, as applicable, will use judgment when making adjustments to compensation and review executive pay from a holistic perspective, including reference to compensation peer group pay practices, importance of the position to the Company, level of responsibility of the position, individual performance and growth in position, our financial performance and ability to pay, and internal equity considerations.

Description of compensation policies

Equity award grant policy. The purpose of the equity award grant policy is to ensure the integrity of the award granting process and avoid the possibility or appearance of timing of equity grants for the personal benefit of executives. Under the changes made to the policy on August 2, 2016, equity awards are made at the Compensation and Talent Development Committee’s first regularly scheduled meeting taking place in the month of March.  Equity grants to certain newly hired employees or promoted individuals, including executive officers, are made on the last business day prior to the 15th day of each month following objectives:

reinforce our corporate values by combining our effortsthe date of hire or the last business day of each month, whichever day first follows the date on which the newly-hired individual commences providing acting services to deliver superior business results with good governance, socially responsible business practices,the Company or the promoted individual commences providing active services to the Company at the promoted level. No off-cycle awards may be granted to the Company’s executive officers during quarterly and high ethical standards;

promote a high performance culture with clear emphasisevent-specific blackout periods under the Company’s insider trading policy. Outstanding stock option awards have an exercise price equal to the closing market price of the Company’s common stock on accountability and variable pay that is tiedtheir grant date. Our equity incentive plans prohibit the re-pricing or exchange of equity awards without shareholder’s approval.

Recoupment Policy. Our recoupment policy applies to both short and long-term results;

recover any incentive-basedcurrent or former employee who received incentive compensation that is based on erroneous financial results indata on which the event ofCompany is required to prepare an accounting restatement due to the material non-compliancenoncompliance with any financial reporting requirement under the securities laws. The recoupment policy aligns management’s interests with the interests of shareholders and supports good governance practices. The policy provides that the Company may, in the exercise of its discretion (as determined by the Compensation and Talent Development Committee) take action to recoup the amount by which such award exceeded the payment that would have been made based on the restated financial results. Our right of recoupment expires three years following the year for which the inaccurate performance criteria were measured; however, our right of recoupment is not subject to an expiration period in the event of fraud or misconduct.

Insider trading and anti-hedging policy. We prohibit directors, officers, employees and consultants of the securities laws;

attract, motivate and retain top talent cost-effectively by offering competitive total compensation opportunities;

require moderate levels of share ownership that increase with executives’ scope of responsibilities;

emphasize uniformity of design features across corporate and business units to reinforce collaboration, limit program complexity, and increaseCompany from trading in the effectivenesssecurities of the entireCompany or its affiliates (e.g., customers, suppliers, etc.), directly or through family members or other persons or entities, if they are aware of material nonpublic information relating to the Company or its affiliates. Trading includes purchases and sales of stock, derivative securities such as put and call options and convertible debentures or preferred stock, and debt securities (debentures, bonds and notes). Trading also includes certain transactions under the Company’s plans (e.g., sale of underlying stock acquired upon the exercise of stock options, certain transactions associated with the Company’s retirement savings plan, and voluntary additional contributions to the Company’s dividend reinvestment plan). Our insider trading policy also prohibits our directors, officers and certain other employees from engaging in any hedging or monetization transactions involving Company securities.
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Stock ownership guidelines for executive. Our stock ownership guidelines for our executive team;

officers and other key employees aim to align their interests with those of our shareholders. The guidelines require executives and other employees to own Company stock in an amount equal to a multiple of base salary, as follows:

Level
Value of Stock as a
Multiple of Base Salary
CEO5x
CFO and subsidiary presidents3x
Corporate and subsidiary executives2x
Other selected employees1x

Until an executive and shareholder interests through long-term equity based plans;

maintain a clear and understandable framework for evaluating the effectivenessreaches his or her applicable ownership level, he or she must retain 50% of the program’s design features;

prohibit any activities by employeesequity received from long-term compensation plans (after meeting tax withholding obligations), and once the ownership level is met, he or she may not sell shares if doing so would cause his or her ownership to fall below that hedge their economic risklevel. The Compensation and Talent Development Committee reviews progress toward meeting the ownership guidelines on an annual basis.

The Committee has also approved stock ownership guidelines for non-management directors.  See the section entitled “Director compensation—Stock ownership guidelines for non-management directors” of owning Company stock; andthis proxy statement for more information.

provide a balanced total compensation program to ensure that management is not encouraged to take unnecessary and excessive risks that may harm the Company.

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Compensation Consultants

consultants



The Compensation and Talent Development Committee has the sole authority to engage and terminate the services of outside consultants.  In 2013,2016, the committee retained Pay Governance to assist the committee on matters related to executive officer and director compensation, including the committee’s review of the comparable group, analysis of the competitiveness of executive compensation, and reporting on trends and issues related to executive compensation.

The Board has determined that Pay Governance is an independent compensation consultant pursuant to Section 10C of the Exchange Act. Pay Governance reports exclusively to the Compensation and Talent Development Committee and does not provide any additional services to us.

Named Executive Officers

The NEOs includethe Company.


Results of advisory vote on say-on-pay and frequency of the vote

Rule 14a-21 of the Exchange Act enables our chief executive officer, our chief financial officer,shareholders to vote to approve, on an advisory basis, the three other most highly compensated executive officers who served as executive officers during 2013, and one other individual who served as an executive officer during part of 2013:

Ramón M. Ruiz-Comas, our chief executive officer;

Amílcar L. Jordán-Pérez, our chief financial officer;

Pablo Almodóvar-Scalley, the presidentcompensation of our managed care subsidiary, Triple-S Salud, Inc.;

Arturo Carrión-Crespo, the presidentNEOs.  In 2016, 99.1% of our life insurance subsidiary, Triple-S Vida, Inc.;

Eva G. Salgado Micheo,shareholders voted in favor of the presidentcompensation of our property and casualty insurance company, Triple-S Propiedad, Inc.; and

Susan Rawlings-Molina, former presidentNEOs. Also, the rule enables our shareholders to advise the Company on the frequency of their vote on the compensation of our Medicare Advantage third-party administrator subsidiary, Triple-S Advantage Solutions, Inc.NEOs.  In 2011, our shareholders voted that such compensation be presented for shareholder’s advisory approval on an annual basis and the Board accepted the advice of our shareholders.  Our executive compensation program presented to our shareholders in this proxy statement is similar to the one presented at last year’s annual meeting.


In accordance with Rule 14a-21 of the Exchange Act, during this annual meeting, the shareholders will have the opportunity to vote on the frequency of the vote on the compensation of our NEOs. After this year’s vote, the next shareholder vote on the frequency of the vote on executive compensation will be held no later than the 2023 annual meeting of shareholders.

Determining Executive Compensation

executive compensation



We compare the compensation of the NEOs to that of companies with which we compete or could compete for executive talent, capital and customers. These companies include private or publicly-held companies, stand-alone businesses and/or divisions of larger corporations. Our size and/orand organizational complexity areis considered when selecting comparable companies in Puerto Rico and the United States and data analysis methods. Within our general competitive framework, specific comparisons may vary by type of role.

The Compensation and Talent Development Committee collects relevant market data and alternatives to consider when making executive compensation decisions. In 2013, the committee compared the data with each element

Based on our compensation philosophy, a significant percentage—46.9%percentage, an average of 70% for our CEO and 61% for all other NEOs in 2013—of total compensation2016, is delivered through our incentive compensation plans in the form of at-risk performance-based.variable pay. The Compensation and Talent Development Committee has not adopted a policy or formula to allocate total compensation among its various components. As a general matter, the committee reviews competitive pay information provided by its compensation consultant as well as our current operating goals and environment to determine the appropriate level and mix of incentive compensation. Actual amounts earned from incentive compensation are realized only as a result of individual or Company performance, depending on the type of award, based on a comparison of actual results to pre-established goals.


The Compensation and Talent Development Committee collects relevant market data and alternatives to consider when making executive compensation decisions.  In 2016, the committee compared the data with each element of total compensation to a list of 15 comparable companies, including companies in Puerto Rico and direct industry competitors located within the United States (the “comparable group”).  Three of these companies have the same six-digit Global Industry Classification Standards (GICS) code as ours, nine are within the “insurance” GICS industry group, and the remainder are Puerto Rico companies in the banking and technology industries.  We generally update the comparable group compensation benchmark every other year, or as may be appropriate to reflect changes in our operating environment or business model. We will update this benchmark again during 2018.

The companies comprising the comparable group are:

Alleghany CorporationFirstBank Corp.Popular, Inc.
Argo Group International Holdings, LTD.Infinity Property & Casualty Corp.Selective Insurance Group, Inc.
Aspen Insurance Holdings, LtdMagellan Health, Inc.State Auto Financial Corporation
Erie Indemnity CompanyMolina Healthcare, Inc.United Fire
EVERTEC, Inc.OFG BancorpUniversal American Corp.

For comparison purposes, our annual revenues are around the median of the comparable group. Total compensation—which includes base salary, short and long-term variable pay opportunities, benefits and perquisites—is generally between the 25th to 50th percentile of the comparable group, on average.

Components of Executive Compensation

executive compensation



Executive compensation is delivered through a combination of base salary, an annual non-equityshort-term cash incentive, a cash bonus, long-term equity incentive compensation, retirement programs and a non-qualified deferred compensation plan.


Base Salary

salary. Base salaries are designed to recognize an individual’s contribution to the organization and his or her experience, knowledge and responsibilities. Base salaries also aim to provide competitive compensation, appropriate incentives and financial stability to the NEOs for assuming a significant level of responsibility.


According to our salary adjustment policy, salary increasesdeterminations are based on a number of factors, including importance of the position, level of responsibility, individual performance, growth in position, market levelmarket-level relative salary, increases, our financial and operating performance, and the Company’s ability to pay.  Also, our policy establishes that base pay adjustments send clear performance messages and make moderate distinctions based on performance. Significant distinctions in performance by executives are recognized through our annual non-equityshort-term cash incentive plan. In addition, this policy requires that timing for increases, promotions and changes in responsibilities be consistent with market practice and that base salaries for executives be reviewed on an annual basis and adjusted as necessary to ensure pay levels remain competitive.

Annual Non-Equity Incentive Plan


Short-term annual cash incentive. The short-term annual non-equitycash incentive portion of an executive’s total compensation opportunity is intended to accomplish a number of objectives. This includesobjectives, such as reinforcing the optimization of operating results throughout the year, facilitating the achievement of our stated objectives, paying for performance, reinforcing individual accountability, supporting our long-term objective to create shareholder value, and providing market competitive cash compensation when performance objectives for the year are met or exceeded. This incentive compensation can be highly variable from year to year depending on actual performance results.

The Company sets cash incentive target non-equity incentive amounts as a percentage of base salary for all eligible executives at the beginning of each year based on job responsibilities, internal relativity,position within the Company, and a review of competitive market data.  Actual incentive payouts may range from zero to 150% of the target opportunity depending on the Company’s financial results relative to predetermined performance goals and the Compensation and Talent Development Committee’s subjective review of each executive’s individual performance.  The Compensation and Talent Development Committee approves the awards and has discretion to determine any changes to the final amount to be paid.


For 2013,2016, the target non-equityshort-term annual cash incentive compensation for each of the NEOs as a percentage of salary was as follows:

Executive

 Target Bonus
Percent

Ramón M. Ruiz-Comas

Roberto Garcia-Rodriguez
 7070%

Amílcar L. Jordán-Pérez

Juan J. Román-Jimenez
 5050%

Pablo Almodóvar-Scalley

Madeline Hernández-Urquiza
 7070%

Arturo Carrión-Crespo

Eva G. Salgado-Micheo
 5570%

Eva G. Salgado-Micheo

Arturo L. Carrion-Crespo
 70

Susan Rawlings-Molina1

7070%

1On September 30, 2013, Mrs. Rawlings-Molina resigned as president of Triple-S Advantage Solutions, Inc.

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The Compensation and Talent Development Committee determines short-term annual non-equity incentive awardscash incentives based on two types of performance measures: the Company’s financial and operating results and individual criteria. FinancialThe Company’s financial and operating results account for 80%70% of each NEO’sNEO evaluation and individual performance criteria account for the remaining 20%30%.

The weighting of financial results, in turn, is evenly divided between Adjusted Premiums Earned and Adjusted Net Income (each term as defined in the following paragraph).  This mix of performance measures focuses executives appropriately on improving both top-line and bottom-line growth, while also emphasizing individual accountability through each executives’ individual performance goals.


The Company believesbelieves that premiums earned and net income are key drivers of shareholder value and—and― adjusted to exclude non-budgeted items—are the most relevant measures by which to assess the Company’s short-term business performance and promotepromote profitable revenue growth. Adjusted premiums earnedPremiums Earned represent the annual premiums earned in the calendar year as presented in the consolidated financial statements in accordance with U.S. Generally Accepted Accounting Principles (U.S. GAAP)(“U.S. GAAP”), adjusted to include only operations existing at the beginning of the year. Adjusted Net Income is measured as the net income earned in the calendar year, as presented in the consolidated financial statements in accordance with U.S. GAAP, minus realized and unrealized gains/losses in investment and derivatives (net of the related income tax effect) and other non-budgeted items.


The financial results component of the non-equityour short-term cash incentive performance goals of the Company’s executives, including our chief executive officer and chief financial officer, is solely based on consolidated results.  Awards to our business unit executives are split 30%20% based on our consolidated results and 50% based on the results of the relevant business unit. The remaining 30% considers the individual executive’s performance.  The Compensation and Talent Development Committee, based on the recommendation of management, determined the individual metrics considered for executive compensation to align individual performance with our Company’s strategic transformation. These individual metrics are categorized as follows:

MetricsPurpose
External stakeholdersDrives behavior to be externally focused, market backed, customer centric, and aligned with our providers.
InnovationDrives excellence in execution, and efficient and effective ways of doing business.
Collaboration and teamingDrives agility, accountability and effective working relationships across businesses and functional areas.
People developmentDevelops a talented, motivated and ownership-minded work force.
We believe these metrics provide the Board, the committee and our chief executive officer, with respect to those executives under his supervision, adequate guidance in evaluating how individual performance is aimed to accomplish our goals. This distribution in weighting is designed to encourage each executive with responsibility for a business unit to focus on his or her individual business while working as a team to achieve the Company’s overall success. Executives of a business unit that does not reach the threshold level for Adjusted Net Income do not receive an annual non-equity incentive award even if consolidated financial results of the Company exceed their threshold levels. Likewise, the Company’s executives do not receive a non-equity incentive award if the Company does not reach its threshold level for Adjusted Net Income even if the consolidated financial results of business units are met.


For 2013,2016, performance measures of the non-equityshort-term cash incentive plan were as follows:

Corporate Executives

  Performance Measure And Weighting
   40%   40%   20%

(dollar amounts in millions)

Performance

  Consolidated
Premiums
Earned
   Consolidated
Adjusted
Net Income
   Individual

Ramón M. Ruiz-Comas and Amílcar L. Jordán-Pérez

      

Maximum

  $2,739.7    $71.3   See

Target

  $2,283.1    $59.4    Table

Minimum

  $1,826.5    $47.5   on page 34

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Business Unit Executives

  Performance Measure And Weighting
   Consolidated Results   Business Unit    
   15%   15%   25%   25%   20%

(dollar amounts in millions)

Performance

  Premiums
Earned
   Adjusted
Net
Income
   Premiums
Earned
   Net
Income
   Individual

Pablo Almodóvar-Scalley – Managed Care Segment (Commercial, Medicare and Medicaid business)

          

Maximum

  $2,739.7    $71.3    $1,185.6    $36.0    See

Target

  $2,283.1    $59.4    $988.0    $30.0    Table

Minimum

  $1,826.5    $47.5    $790.4    $24.0    Below

Susan Rawlings-Molina – Managed Care Segment (Medicare Advantage Segment)

          

Maximum

  $2,739.7    $71.3    $1,278.0    $21.5    See

Target

  $2,283.1    $59.4    $1,065.0    $17.9    Table

Minimum

  $1,826.5    $47.5    $852.0    $14.3    Below

Arturo Carrión-Crespo – Life Insurance Segment

          

Maximum

  $2,739.7    $71.3    $162.8    $14.3    See

Target

  $2,283.1    $59.4    $135.7    $11.9    Table

Minimum

  $1,826.5    $47.5    $108.6    $9.5    Below

Eva G. Salgado-Micheo – Property and Casualty Insurance Segment

          

Maximum

  $2,739.7    $71.3    $118.1    $9.0    See

Target

  $2,283.1    $59.4    $98.4    $7.5    Table

Minimum

  $1,826.5    $47.5    $78.7    $6.0    Below

The following table summarizes the individual performance goals for 2013 for each of the NEOs. The Compensation and Talent Development Committee allocates specific weight to the various components of the criteria established for each executive. Evaluation of each executive’s performance with respect to each criterion includes objective and subjective considerations.

Executive

Individual Performance Criteria

Ramón M. Ruiz-Comas

•      Completion of a geographic expansion outside of Puerto Rico

•      Ongoing implementation of succession plan at subsidiary level

•      Development and completion of certain strategies for the managed care business

•      Implementation of operational efficiencies

Amílcar L. Jordán-Pérez

•      Operating income margin

•      Completion of certain operational projects

Pablo Almodóvar-Scalley

•      Operating income margin

•      Completion of certain operational projects

•      Implementation of operational efficiencies

Arturo Carrión-Crespo

•      Operating income margin

•      Growth in new sales

•      Development of new products and services

Eva G. Salgado-Micheo

•      Operating income margin

•      Reduction of claims and administrative expenses

•      Completion of certain operational projects

Susan Rawlings-Molina

•      Operating income margin

•      Growth in new sales

•      Development of new products and services

•      Completion of certain operational projects

1On September 30, 2013, Mrs. Rawlings-Molina resigned as president of Triple-S Advantage Solutions, Inc.

34


Corporate Executives Performance Measure and Weighting 
    
(dollar amounts in millions)
Performance
 
30%
 
Consolidated
Premiums
Earned
  
40%
 
Consolidated
Adjusted
Net Income
  
30%
 
 
 
Individual
 
Roberto García-Rodríguez and Juan J. Román-Jimenez    
Maximum $3,659.0  $52.6  According 
Target $3,049.2  $43.8  to individual 
Minimum $2,439.4  $35.0  metrics 
Business Unit Executives Performance Measure and Weighting 
 
 Consolidated Results  Business Unit 
 15%  25%  15%  15%  30% 
(dollar amounts in millions)
Performance
 
Premiums
Earned
  
Adjusted
Net Income
  
Premiums
Earned
  
Net
Income
  Individual 
Madeline Hernández Urquiza –Managed Care Segment 
Maximum $3,659.0  $52.6  $3,360.8  $34.4  According 
Target $3,049.2  $43.8  $2,800.7  $28.7  to individual 
Minimum $2,439.4  $35.0  $2,240.6  $23.0  metrics 
Eva G. Salgado Micheo – Property and Casualty Insurance Segment 
Maximum $3,659.0  $52.6  $115.3  $10.2  According 
Target $3,049.0  $43.8  $96.1  $8.5  to individual 
Minimum $2,439.4  $35.0  $76.9  $6.8  metrics 
Arturo L. Carrión-Crespo – Life Insurance Segment          
Maximum $3,411.6  $28.4  $185.6  $19.6  According 
Target $2,843.0  $23.7  $154.7  $16.3  to individual 
Minimum $2,274.4  $19.0  $123.8  $13.0  metrics 

Annual Cash Bonus

non-performance cash bonus. We pay an annual non-performance basedcash bonus each December to active employees, including some executives who do notmay participate in the annual non-equityshort-term cash incentive plan. This bonus is based on a predetermined formula and paid if the employee hasplan. Under Puerto Rico law, we are required to pay employees who worked more than 700 hours in the 12-month period startingcommencing October 1 of the previous year up to as of September 30 of the payment year and is an employeeare employees at the date of payment.payment a bonus in an amount which cannot be less than $600. The amount paid by the Company to active employees under this bonus is approximately 6% or 9% of the employee’s base salary.

Long-Term Incentive Awards

salary, varying among business units, which may be greater than the minimum amount required by law in order to offer a competitive compensation to our employees. NEOs do not participate in the annual non-performance cash bonus program since 2011. During 2016, our NEOs received the minimum amount of the bonus required under Puerto Rico law, as further described in the summary compensation table in this proxy statement.


Long-term incentive awards. We believe that long-term incentives in the form of equity-based compensation are an important and essential componentscomponent of our total compensation program that ensure our ability to attract, motivate, and retain top talent responsible for our long-term success. Our long-term incentives to key executive employees are designed to accomplish a number of important objectives, including to align management and shareholdershareholder’s interests, balance the short-term orientation of other compensation elements, provide a variable portion of total compensation tied to long-term market and financial performance, build executive stock ownership, hold executives accountable for their long-term decisions, reinforce collaboration across the Company, retain key talent over the long term, and share success with those who directly impact our performance results.

The Company made a long-term incentive grant to its executives during 2007 in connection with our initial public offering. No long-term incentive grants were made in 2008, 2009 or 2010 to our NEOs. In March 2011, the Compensation and Talent Development Committee adoptedhas an annual equity award program for executives under the Company’s 2007 Incentive Plan,incentive plan, based on recommendations from its compensation consultants and the principles contained in the Company’s Executive Compensation Philosophy.executive compensation philosophy. The program aims to better focus and reward executives for multiple performance objectives that drive long-term value creation and in part to mitigate the possibility of excessive risk-taking. The program’s design provides both performance-basedperformance equity grants (“performance shares”) that may be earned only if specific measures of operating performance are attained and time-based vesting restricted stock that is earned only if the executive remains employed with the Company over the vesting period. Long-term incentive grants provide for accelerated vesting only upon death, disability, termination without cause, or retirement, provided that the executive releasereleases the Company from liability withby the execution of a general release and non-disparagement agreement. We assigned a weighting of 75% of the total equity award value to performance shares consistent with our stated philosophy of promoting a high performance culture with clear emphasis on accountability and variable pay that is tied to long-term results, and 25% of the total equity award value to restricted stock to emphasize the retention of key executives and alignment with shareholders.


Under the current design, performance share awards may be earned if specific goals are attained over a three-year performance period. At the beginning of the performance period, minimum, target and maximum performance levels, along with the associated dollar value of shares that may be earned, are established by the Compensation and Talent Development Committee. The actual value of shares that may be earned may be as high as 150% of the target amount if the maximum level of performance for all metrics is achieved or as low as zero if the minimum level of performance for all metrics is not achieved over the three-year performance period. Determination of performance pay and vesting occur at the end of the third year. A summary of the performance share metrics and rationale for each is presented as follows:

in the following table.

Performance metricWeightingRationale

Performance Metric

Weighting

Rationale

3-Year

Cumulative

Premiums Earned, Net

20%Premiums earned, net improvement is critical to the continued growth and health of our business. Premiums earned, net is a key contributor to EPS and shareholder value creation.

3-Year

Cumulative

Operating Income

35%Operating income improvement emphasizes cost control and is important as we continue to grow our top line. Operating income is also a key contributor to EPS and shareholder value creation.

3-Year

Cumulative EPS

45%EPS sets the expectation of the Company’s success for our shareholders. We use EPS as the key accounting measure and evaluation of how the Company is performing.

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Restricted stock may be earned only if the executive remains employed with the Company over the vesting period. Restricted stock vests in equal proportions over the three-year vesting period (i.e., one-third per year beginning on the first anniversary of the date of grant)grant date). The Compensation and Talent Development Committee believes that the three-year performance period associated with performance shares and the three-year vesting period of restricted stock focuses our executives on sustained performance and supports retention objectives.

The Company granted stock options to certain executive officers, including some NEOs, in connection with our initial public offering of our Class B shares in 2007. Additionally, the Company granted stock options to two executive officers in 2009 and to one employee in 2010, as part of their respective compensation packages. The Compensation and Talent Development Committee has discontinued the grant of stock options because the Company believes that performance shares better reflect our compensation philosophy.


The Company’s policy is to make annual long-term incentive grants to its executives during the first quarter of the year. Also, we may make grants to newly hired senior management employees in connection with their employment. The Compensation and Talent Development Committee carefully considers the impact of the cost of equity awards, as well as dilution, in order to achieve a balance between our costs, competitiveness and the continuity of employee incentives.


Retirement Programs

programs. Our qualified and non-qualified employee retirement plans provide a retirement income base to a substantial majority of our employees, including our eligible executive officers. Messrs. Ruiz-Comas, Almodóvar-Scalley and Mrs. Salgado-Micheo participateparticipated in these retirement programs.programs until 2016. Mrs. Hernández-Urquiza also participated in these retirement programs until 2010 and Mr. Juan J. Roman-Jimenez until 2011. Union employees hired after December 19, 2006, as well as non-union employees hired after September 30, 2007, arewere ineligible to participate. Employees who participate in our qualified plan also participate in our non-qualified plan to the extent their income levels exceed compensation and benefit limits imposed by the United States Internal Revenue Code of 1986, as amended.

Non-Qualified Deferred Compensation Plan

Effective January 1, 2017, the Company froze the accumulation of benefits under the non-contributory defined-benefit pension plan.

Non-qualified deferred compensation plan. Under our non-qualified deferred compensation plan, senior executives, including our NEOs, who elect to become participants, may defer until a future date a portion of their annual compensation and benefit from the tax advantages related to such deferral.


Role of Executive Officersexecutive officers in Compensation Decisions

compensation decisions


The Compensation and Talent Development Committee is responsible for all compensation decisions with respect to NEOs of the Company. In determining the compensation of NEOs other than the chief executive officer, the committee takes into account the recommendations of the chief executive officer. The chief executive officer annually reviews the performance of the other NEOs. The conclusions reached and recommendations based on these reviews, including with respect to base salary adjustments and non-equityshort-term cash incentive and equity incentive award amounts, are presented to the committee.  The committee reviews and approves the compensation of the NEOs, including the chief executive officer.


Compensation of Named Executive Officersnamed executive officers for 2013

With2016


During 2016, with the assistance of Pay Governance, the Compensation and Talent Development Committee evaluated the different components of executive compensation to ascertain that total compensation was targeted at adequate levels (that is, within the 25th to 50th percentile of external pay levels) when compared with companies in the Comparable Group.comparable group.  The main purpose was to assure that we maintained a competitive compensation program.


Base Salary

Salary. In setting base salaries for 2013,2016, the Compensation and Talent Development Committee considered the following factors:


·Company financial and operating results.

·The corporate budget, meaning our overall budget for base salaries. The corporate budget was established based on planned performance for 2016. The objective of the budget is to allow salary increases. The corporate budget was established based on planned performance for 2013. The objective of the budget is to allow salary

36


increases to retain and motivate successful performers while maintaining affordability within our business plan.

The relative pay differences for different job levels.

Evaluation of peer group data specific to each executive position, where applicable.
·The relative pay differences for different job levels.

The Compensation and Talent Development Committee applied the principles described above in establishing the 2013 base salary for Mr. Ruiz-Comas, the Company’s chief executive officer. In an executive session, the Committee reviewed Mr. Ruiz-Comas’ salary and realigned to fall within the 50th percentile of the comparable peer-group. On March 5, 2013, the committee approved a 2013 salary increase for Mr. Ruiz-Comas of $100,000, or 13.5%, of his 2013 base salary, which was ratified by our Board.


·Evaluation of peer group data specific to each executive position, where applicable.

NEO Previous base salary  2016 Base salary  Percentage 
Roberto García-Rodríguez(1)
 $587,800  $750,000   27.5%
Madeline Hernández-Urquiza(2)
 $475,000  $525,000   10.5%
Juan J. Román-Jimenez(3)
  -  $500,000   - 
Eva Salgado-Micheo $384,100  $391,782   2%
Arturo L. Carrion-Crespo $324,700  $324,700   0%

(1)On January 1, 2016, Mr. Garcia-Rodriguez received a salary increase in connection with his appointment as president and chief executive officer of the Company.
(2)On January 11, 2016, Mrs. Hernandez-Urquiza received a salary increase in connection with her appointment as president of Triple-S Salud, Inc., our managed care subsidiary.
(3)On January 11, 2016, Mr. Roman-Jimenez rejoined the Company and was appointed executive vice president and chief financial officer of the Company.

Salary increases for all other NEOsdeterminations were based on the aforementioned principles, and were in line with budget and salary increasesdeterminations for all other employees.

Annual Non-Equity Incentive Plan

Non-equity incentive awards for 2013 were based on the performance of the Company against the stated objectives. For 2013, our consolidated Adjusted Net Income, which excluded realized and unrealized gains and losses on investments and derivatives (tax effected) as well as other non-recurring events, was $39.4 million, approximately 33.7% lower than the targeted level. Total consolidated Adjusted Premiums Earned was $2.2 billion, approximately 3.5% lower than the targeted level.

Short-term annual cash incentive. On March 4, 2014,February 21, 2017, the Compensation and Talent Development Committee and the Board, respectively, determined that withNEOs will receive the exceptionshort-term cash incentive award for 2016 detailed in the Summary Compensation Table. For 2016 the threshold level of the Adjusted Net Income component of the short-term cash incentive performance goals was not achieved on a consolidated level and in the Managed Care segment, decreasing the short-term cash incentive. In addition, the Compensation and Talent Development Committee exercised negative discretion in connection to the individual performance criteria to determine the payout of the short-term annual cash incentives for Mr. García-Rodríguez, Mr. Román-Jimenez, and Ms. Hernández-Urquiza. The Compensation and Talent Development Committee did not exercise negative discretion in the determination of the short-term annual cash incentive for Mr. Carrión-Crespo no other NEO will receive compensation underand Mrs. Salgado-Micheo as their respective business unit achieved the non-equity incentive plan. Mr. Carrión-Crespo definitive compensation payment under the non-equity incentive plan for 2013 will be approved during 2014. Maximum possible payout to Mr. Carrión-Crespo is $175,340.

Annual Cash Bonus

NEOs do not participate in this program since 2011. Mrs. Rawlings-Molina, former president of Triple-S Advantage Solutions, Inc., participated in this non-performance based bonus program and received a payment of $600, notwithstanding her status of NEO for a partthreshold level of the 2013.

Long-Term Incentive Awards

Adjusted Net Income component in 2016.

Long-term incentive awards. Long-term incentives were granted to NEOs in 20132016 as described in the Summary Compensation Table. Equity award targets for our NEOs are established based on dollar values and then converted into a specific number of shares based on the closing price of our Class B common stock on the grant date. All long-term incentives granted to NEOs were approved by the Compensation and Talent Development Committee and ratified by our Board of Directors.Board. See the section entitled “Principal Components“Components of Executive Officer Compensation—Long-Term Incentive Awards” on page 35executive compensation—Long-term incentive awards” of this proxy statement for more detail regarding the operation of performance share awards.

Other Compensation Policies

Equity Award Grant Policy

The purpose of the equity award grant policy is to ensure the integrity of the award granting process and avoid the possibility or appearance of timing of equity grants for the personal benefit of executives.

Under the policy, equity awards are made at the Compensation and Talent Development Committee’s first regularly scheduled meeting after the filing of the Company’s Annual Report on Form 10-K. Equity grants to certain newly hired employees, including executive officers, are made on the 15th day of the month following the date of hire (or the next succeeding business day that the NYSE is open). Special equity grants to continuing employees are made on the 15th day of the month (or the next succeeding business day that the NYSE is open); provided, that the award is approved on or before such grant date. No off-cycle awards may be granted to the Company’s executive officers during quarterly and event-specific blackout periods under the Company’s insider trading policy. Outstanding stock

37


option awards have an exercise price equal to the closing market price of the Company’s common stock on their grant date. Our equity incentive plans prohibit the re-pricing or exchange of equity awards without shareholder approval.

Recoupment Policy

Our recoupment policy applies to any current or former employee who received incentive compensation during the 3-year period (or in the event of fraud or misconduct, for any period) preceding the date on which the Company is required to prepare an accounting restatement due to the material noncompliance with any financial reporting requirement under the securities laws. The recoupment policy aligns management’s interests with the interests of shareholders and supports good governance practices. The policy provides that the Company may, in the exercise of its discretion (as determined by the Compensation and Talent Development Committee) take action to recoup the amount by which such award exceeded the payment that would have been made based on the restated financial results. Our right of recoupment expires three years following the year for which the inaccurate performance criteria were measured. Our right of recoupment is not subject to an expiration period in the event of fraud or misconduct.

Insider Trading and Anti-Hedging Policy

We prohibit directors, officers, employees and consultants of the Company from trading in the securities of the Company or its affiliates (e.g., customers, suppliers, etc.), directly or through family members or other persons or entities, if they are aware of material nonpublic information relating to the Company or its affiliates. Trading includes purchases and sales of stock, derivative securities such as put and call options and convertible debentures or preferred stock, and debt securities (debentures, bonds and notes). Trading also includes certain transactions under Company’s plans (e.g., sale of underlying stock acquired upon the exercise of stock options, certain transactions associated with the Company’s retirement savings plan, and voluntary additional contributions to the Company’s dividend reinvestment plan). Our insider trading policy also prohibits our directors, officers and certain other employees from engaging in any hedging or monetization transactions involving Company securities.

Stock Ownership Guidelines

Our stock ownership guidelines for our executive officers and other key employees aim to align their interests with those of our shareowners. The guidelines require executives and other employees to own Company stock in an amount equal to a multiple of base salary, as follows:

Level

Value of Stock as a
Multiple of Base Salary

CEO

5x

CFO, COO and Subsidiary Presidents

3x

Corporate and Subsidiary Officers

2x

Other Selected Employees

1x

Until an executive reaches his or her applicable ownership level, he or she must retain 50% of the equity received from long-term compensation plans (after meeting tax withholding obligations), and once the ownership level is met, he or she may not sell shares if doing so would cause his or her ownership to fall below that level. The


Compensation and Talent Development Committee reviews progress toward meeting the ownership guidelines on an annual basis.

The Committee has also approved stock ownership guidelines for non-management directors. See the section entitled “Director Compensation—Stock Ownership Guidelines for Non-Management Directors” on page 50 of this proxy statement for more information.

38

report


Compensation and Talent Development Committee Report


The Compensation and Talent Development Committee has reviewed and discussed the Compensation Discussioncompensation discussion and Analysisanalysis set forth above with management.  Based on such review and discussion, the Committee recommended to the Board that the Compensation Discussioncompensation discussion and Analysisanalysis be included in this proxy statement.


Submitted by:


Manuel Figueroa-Collazo, Chair

Adamina Soto-Martínez

Cari M. Domínguez

Joseph A. Frick

Francisco J. Toñarely-Barreto

39

Compensation and Talent Development Committee Interlocksinterlocks and Insider Participation

insider participation



None of the members of the Compensation and Talent Development Committee is or has been one of our executive officers or employees.  None of our executive officers served on the board of directors’ compensation committee of any other company for which any of our directors served as an executive officer at any time during 2013.2016.  Except as disclosed in “Other Relationships, Transactionsrelationships, transactions and Events”events” in this proxy statement, none of the members of the Compensation and Talent Development Committee had any relationship with us requiring disclosure under Item 404 of SEC Regulation S-K.


Risk Considerationsconsiderations in our Executive Compensation Program

Atexecutive compensation program



In 2016, the Compensation and Talent Development Committee’s request, management conducted a risk assessment of all the compensation programs of the Company which was completed in the first quarter of 2012. This assessment included an inventory of all compensation programs, including incentive compensation plans then in place at the Company, a review of the design and features of the Company’s compensation programs with key members of management responsible for such programs, and an assessment of program design and features relative to compensation risk factors. The Compensation and Talent Development Committee reviewed the Company’s risk profile and related risk management processes and the findings of the compensation risk assessment to determine if any material risks were deemed likely to arise from our compensation policies and programs and whether these risks are reasonably likely to have a material adverse effect on our business. The Compensation and Talent Development Committee determined that the Company’s then-current pay plans and policies were not reasonably likely to have a material adverse effect on the Company. The Compensation and Talent Development Committee thereafter reported its findings to the Board. RiskDuring 2016, the committee reviewed and determined that risk considerations and risk inventory of the compensation programs have remained unchanged for 2013.unchanged. We believe that our compensation programs for our executiveexecutives do not encourage excessive or unnecessary risk, as they are designed to, among other thing,others, reinforce responsible business practices, provide a balanced distribution of compensation elements, tie compensation to short and long-term results, provide for the recovery of compensation in the event of inaccurate financial disclosures, fraud or misconduct, require moderate levels of share ownership and prohibit hedging transactions involving Company securities.

40

Compensation Tables

tables



Summary Compensation Table

compensation table



The following table sets forth the total compensation paid to or earned by our NEOs for each of the three years ending December 31, 20132016, 2015 and 2014 for services rendered in all capacities to the Company.

Name and Principal Position

 Year  Salary(1)  Bonus(2)  Stock
Awards(3)
  Option
Awards
  Non-Equity
Incentive
Plan
Compensation
  Change in
Pension
Value
and Non-
Qualified
Deferred
Compensation
Earnings(4)
  All Other
Compensation(5)
  Total 

Ramón M. Ruiz-Comas

  2013   $820,615   $0   $2,000,004   $0   $0   $190,000   $30,000   $3,040,619  

President and CEO, Triple-S Management Corporation

  2012   $740,000   $0   $1,599,997   $0   $0   $575,000   $269,366   $3,184,363  
  2011   $700,000   $0   $1,100,010   $0   $336,323   $775,000   $125,453   $3,036,786  

Amílcar L. Jordán-Pérez

  2013   $439,615   $0   $299,981   $0   $0   $0   $0   $739,596  

Vice President of Finance & CFO, Triple-S Management Corporation

  2012   $200,000   $40,000   $124,995   $0   $0   $0   $21,508   $386,503  
  2011   $0   $0   $0   $0   $0   $0   $0   $0  

Pablo Almodóvar-Scalley

  2013   $537,307   $0   $399,990   $0   $0   $315,000   $28,200   $1,280,497  

President of Triple-S Salud, Inc.

  2012   $343,700   $45,833   $161,252   $0   $164,900   $315,000   $164,982   $1,195,667  
  2011   $277,700   $25,456   $69,987   $0   $121,000   $230,000   $31,055   $755,198  

Arturo Carrión-Crespo(6)

  2013   $318,443   $0   $209,987   $0   $175,340   $0   $47,540   $751,310  

President of Triple-S Vida, Inc.

  2012   $309,035   $0   $199,988   $0   $139,500   $0   $99,041   $747,564  
  2011   $297,400   $0   $199,987   $0   $144,500   $0   $50,403   $692,290  

Eva G. Salgado-Micheo

  2013   $378,842   $0   $224,998   $0   $0   $70,000   $28,200   $702,040  

President of Triple-S Propiedad, Inc.

  2012   $346,000   $0   $199,988   $0   $128,400   $130,000   $141,046   $945,434  
  2011   $339,500   $0   $199,987   $0   $0   $420,000   $53,295   $1,012,782  

Susan Rawlings-Molina(7)

  2013   $409,712   $600   $374,996   $0   $0   $0   $211,192   $996,500  

President of Triple-S Advantage Solutions, Inc.

  2012   $408,961   $600   $271,477   $0   $50,000   $0   $16,000   $696,038  
  2011   $94,231   $0   $8,260   $0   $26,840   $0   $3,750   $133,081  


Name and Principal Position Year 
Salary(1)
  
Bonus(2)
  
Stock
Awards(3)
  
Option
Awards
  
Non-Equity
Incentive
Plan
Compensation
  
Change in
Pension
Value
and Non-
Qualified
Deferred
Compensation
Earnings(4)
  
All Other
Compensation(5)
  Total 
                           
Roberto García-Rodríguez
President & CEO, Triple-S Management Corporation
 2016 $744,385  $600  $1,874,972  $0  $215,769  $0  $37,728  $2,873,454 
2015 $585,093  $0  $649,972  $0  $487,256  $0  $15,658  $1,737,979 
2014 $493,987  $209,983  $449,983  $0  $0  $0  $11,976  $1,165,929 
                                   
Juan J. Román-Jimenez
Executive Vice President & CFO, Triple-S Management Corporation
 2016 $471,154  $600  $749,981  $0  $102,747  $45,000  $12,800  $1,382,282 
2015 $0  $0  $0  $0  $0  $0  $0  $0 
2014 $0  $0  $0  $0  $0  $0  $0  $0 
                                  
Madeline Hernandez-Urquiza
President of Triple-S Salud, Inc. and Triple-S Advantage, Inc.
 2016 $514,135  $600  $524,998  $0  $150,186  $10,000  $33,638  $1,233,602 
2015 $474,630  $0  $399,989  $0  $293,192   (6) $50,668  $1,218,479 
2014 $247,901  $115,226  $124,981  $0  $0  $20,000  $20,662  $528,770 
                                  
Eva G. Salgado-Micheo
President of Triple-S Propiedad, Inc.
 2016 $391,516  $600  $374,979  $0  $187,995  $180,000  $28,200  $1,163,290 
2015 $383,868  $0  $374,985  $0  $320,283  $0  $28,200  $1,107,336 
2014 $379,734  $0  $249,994  $0  $213,800  $345,000  $28,200  $1,216,728 
                                   
Arturo L. Carrión-Crespo
President of Triple-S Vida, Inc.
 2016 $324,700  $600  $249,978  $0  $153,760  $0  $44,000  $773,038 
2015 $336,415  $0  $249,984  $0  $194,825  $0  $44,450  $825,674 
2014 $311,664  $0  $214,984  $0  $142,300  $0  $40,950  $709,898 
                                   

(1)Amounts represent base salary.  Some of the named executive officersNEOs deferred a portion of their salary under the non-qualified deferred compensation plan.  The deferred amounts have been included in the Non-Qualified Deferred Compensation Table below.

(2)Represents (i) annual non-performance based bonus, which we pay to all our active employees who do not participate in the non-equity incentive plan, plus (ii) anyPayments made for 2014 represents discretionary payments made under the non-equity incentive compensation. For 2013, no discretionary payments under the non-equity incentive compensation were made.plan.  See “Compensation Discussiondiscussion and Analysis—Compensationanalysis—Components of Named Executive OfficersCompensation—Short-term annual cash incentive” for 2013—a detailed explanation. Payments made for 2016 represent the minimum amount required under Puerto Rico law. See “Compensation discussion and analysis—Components of executive compensation—“Annual Cash Bonus” and “Compensation Discussion and Analysis—Compensation of Named Executive Officers for 2013—Annual Non-Equity Incentive Plan”non-performance cash bonus” for a detailed explanation.

(3)The amounts shown reflect the grant date fair value of the stock awards determined in accordance with the provisions of FASBthe Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) Topic 718.  See footnote 2120 of the Corporation’sCompany’s audited consolidated financial statements.

(4)The amounts represent the actuarial increase in the present value of the NEOs benefits under our pension plan and the Supplemental Benefit Plan, described below under “Non-Contributory Defined Benefit Pension Plan”.“Non-contributory defined benefit pension plan.”  The increase was calculated using the interest rate, discount rate and form of payment assumptions consistent with those used in our financial statements.  The calculation assumes benefit commencement at normal retirement age (65), and was calculated without respect to pre-retirement death, termination or disability.  Earnings on deferred compensation are not reflected in this column because we do not provide guaranteed returns on non-qualified deferred compensation.

(5)Other annual compensation consists of the following:

Name

  Vehicles
Allowance
   Sick Leave & Vacation
Paid(a)
   Contributions to Defined
Contribution Plans
   Payments under
Non-Compete
Agreement
   Total 

Ramón M. Ruiz-Comas

  $30,000    $—      $—      $—      $30,000  

Amílcar L. Jordán-Pérez

   —       —       —       —       0  

Pablo Almodóvar-Scalley

   28,200     —       —       —       28,200  

Arturo Carrión-Crespo

   28,200     —       19,340     —       47,540  

Eva G. Salgado-Micheo

   28,200     —       —       —       28,200  

Susan Rawlings-Molina

   11,250     49,235     707     150,000     211,192  

41


(a)Effective January 1, 2013, executive officers of the Company, including our NEOs, accrue twenty-five days during the year which can be used as vacation days, with the option to use up to fifteen days as sick leave. Unused accrued days will be forfeited at the end of the year. Amounts included represent cash paid during 2013.

  
Vehicles
Allowance
  
Sick Leave & Vacation
Paid(a)
  Contributions to Defined Contributions Plan  Total 
Roberto García-Rodríguez $30,000  $0  $7,728  $37,728 
Juan J. Román-Jimenez $0  $0  $12,800  $12,800 
Madeline Hernández-Urquiza $28,200  $0  $5,483  $33,683 
Eva G. Salgado-Micheo $28,200  $0  $0  $28,200 
Arturo L. Carrión-Crespo $28,200  $0  $15,800  $44,000 

(a) Effective January 1, 2017, executive officers of the Company, including our NEOs, accrue twenty-five days during the year that can be used as vacation days and sick leave. Unused accrued days may be carried forward to the next year to accumulate a total of twenty-five days.
(6)The Compensation and Talent Development Committee and the Board, respectively, determined that Mr. Carrión-Crespo met his objectivesChange in pension value for 2013 and will receive compensation under the non-equity incentive plan. Mr. Carrión-Crespo definitive compensation payment under the non-equity incentive plan for 2013 will be approvedMs. Hernández-Urquiza during 2014. Maximum possible payout to Mr. Carrión-Crespo is $175,340.2015 was -$5,000.
(7)Mrs. Rawlings-Molina was president of Triple-S Advantage Solutions, Inc. until her resignation on September 30, 2013.

Grants of Plan-Based Awardsplan-based awards during Fiscal Year 2013

fiscal year 2016



The following table sets forth summary information regarding the grants of plan-based awards held by each of our NEOs at December 31, 2013.

      Estimated Future Payouts Under Non-
Equity Incentive Plan Awards(1)
   Estimated Future Payouts Under
Equity Incentive Plan Awards(2)
   All Other
Stock
Awards:
Number

of
Shares of
Stock (#)(3)
   All Other
Option
Awards:
Number of
Securities

Underlying
Options (#)
   Exercise
Price of

Option
Awards
   Grant
Date Fair
Value of
Stock and

Option
Awards(4)
 

Name

  Grant Date  Threshold   Target   Maximum   Threshold
(#)
   Target
(#)
   Maximum
(#)
         

Ramón M. Ruiz-Comas

    $294,000    $588,000    $882,000     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       53,274     83,241     124,862     27,747     —       —      $2,000,004  

Amílcar L. Jordán-Pérez

    $112,500    $225,000    $337,500     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       6,393     9,989     14,984     3,300     —       —      $240,008  
  8/15/2013   —       —       —       1,492     2,332     3,498     777     —       —      $59,973  

Pablo Almodóvar-Scalley

    $192,500    $385,000    $577,500     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       10,655     16,648     24,972     5,549     —       —      $399,990  

Arturo Carrión-Crespo

    $87,670    $175,340    $263,010     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       5,594     8,740     13,110     2,913     —       —      $209,987  

Eva G. Salgado-Micheo

    $135,870    $271,740    $407,610     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       5,994     9,365     14,048     3,121     —       —      $224,998  

Susan Rawlins-Molina

    $0    $0    $0     —       —       —       —       —       —       —    
  3/19/2013   —       —       —       9,989     15,608     23,412     5,202     —       —      $374,996  

2016.
   
Estimated Future Payouts Under Non-
Equity Incentive Plan Awards(1)
  
Estimated Future Payouts Under
Equity Incentive Plan Awards(2)
  
All Other
Stock
Awards:
Number of
Shares of
  
All Other
Option
Awards:
Number of
Securities
  
Exercise
Price of
  
Grant
Date Fair
Value of
Stock and
 
Name Grant Date  Threshold  Target  Maximum  
Threshold
(#)
  
Target
(#)
  
Maximum
(#)
  
Stock
(#)(3)
  
Underlying
Options (#)
  
Option
Awards
  
Option
Awards(4)
 
Roberto García-Rodríguez    $262,500  $525,000  $787,500                      
 2/22/2016            34,708   54,232   81,348   18,077        $1,874,972 
Juan J. Román-Jiménez    $125,000  $250,000  $375,000                      
 5/10/2016            15,497   24,214   36,321   8,071        $499,967 
Madeline Hernández-Urquiza    $183,750  $367,500  $551,250                      
 5/10/2016            10,848   16,950   25,425   5,650        $524,998 
Eva G. Salgado-Micheo    $137,124  $274,247  $411,371                      
 5/10/2016            7,748   12,107   18,161   4,035        $374,979 
Arturo L. Carrión-Crespo    $113,645  $227,290  $340,935                      
 5/10/2016            5,165   8,071   12,107   2,690        $249,978 
(1)The Compensation and Talent Development Committee established the performance measures for purposes of determining the amounts payable for the year ended December 31, 2013.2016. The amounts shown under the Threshold column assume the lowest performance level is achieved by the Company or business unit. The amount of the annual non-equity incentive bonus can be zero if the lowest level is not achieved.  Awards under this plan, if any, are payable in the first quarter of the following year.  Amounts approved with respect to 20132016 results are reflected in the “Summary Compensation Table—compensation table — Non-Equity Incentive Plan Compensation” column.

(2)Performance awards vest at the end of a three-year period following their grant date, subject to the achievement of performance measures. The minimum threshold payout is determined at 64% when 80% of the target is met and the maximum payout is determined at 150% when 120% of the target is met.

(3)Represents the number of restricted shares awarded on each grant date. Restricted stocks are considered issued and outstanding as of December 31, 2013;2016; however, they have a three year vesting period, and vest in equal installments on each anniversary date. RestrictedOwners of restricted share owners have the same right as any other shareholder to receive any dividend declared by the Company on its Class B shares.

(4)The grant date fair value of these awards was determined in accordance with the provisions of FASB Accounting Standards Codification Topic 718.  See footnote 2120 of the Company’s audited consolidated financial statements. There is no assurance that the value realized by NEOs, if any, will be at or near the amounts shown in this column.

42


(#)Represents a non-monetary value.
Outstanding Class B Equity Awardsequity awards at 2013 Fiscal Year-End

2016 fiscal year-end



The following table sets forth summary information regarding the outstanding equity awards held by each of our NEOs at December 31, 2013.2016.  Please note that ownership of vested shares of stock is set forth under “Security Ownershipownership of Certain Beneficial Ownerscertain beneficial owners and Management”management” in this proxy statement.

          Option Awards   Stock Awards 

Name

     Number of
Securities
Underlying
Unexercised
Options (#)
Excercisable
   Number of
Securities
Underlying
Unexercised
Options (#)
Unexcercisable
   Equity
Incentive
Plan
Awards:
Number of
Securities
Underlying
Unexercised
Unearned
Options (#)
   Option
Exercise
Price
   Option
Expiration
Date
   Number of
Shares of
Stock That
Have Not
Vested (#)
   Market
Value of
Shares of
Stock That
Have Not
Vested(1)
   Equity
Incentive
Plan
Awards:
Number of
Unearned
Shares That
Have Not
Vested (#)
   Equity
Incentive Plan
Awards:
Market Value
of Unearned
Shares That
Have Not
Vested(1)
 

Ramón M. Ruiz-Comas

    99,950     —       —      $14.50     12/7/2014     —       —       —       —    
   (2  —       —       —       —       —       4,412    $85,769     —       —    
   (3  —       —       —       —       —       11,266    $219,011     50,697    $985,550  
   (4  —       —       —       —       —       27,747    $539,402     83,241    $1,618,205  

Amílcar L. Jordán-Pérez

   (3  —       —       —       —       —       993    $19,304     4,466    $86,819  
   (4  —       —       —       —       —       4,107    $79,840     12,321    $239,520  

Pablo Almodóvar-Scalley

    11,724     —       —      $14.50     12/7/2014     —       —       —       —    
   (2  —       —       —       —       —       280    $5,443     —       —    
   (3  —       —       —       —       —       1,344    $26,127     6,050    $117,612  
   (4  —       —       —       —       —       5,549    $107,873     16,648    $323,637  

Arturo Carrión-Crespo

    29,052     —       —      $14.50     12/7/2014     —       —       —       —    
   (2  —       —       —       —       —       802    $15,591     —       —    
   (3  —       —       —       —       —       1,408    $27,372     6,337    $123,191  
   (4  —       —       —       —       —       2,913    $56,629     8,740    $169,906  

Eva G. Salgado-Micheo

    36,552     —       —      $14.50     12/7/2014     —       —       —       —    
   (2  —       —       —       —       —       802    $15,591     —       —    
   (3  —       —       —       —       —       1,408    $27,372     6,337    $123,191  
   (4  —       —       —       —       —       3,121    $60,672     9,365    $182,056  

Susan Rawlings-Molina

    —       —       —       —       —       —       —       —       —    

       Option Awards  Stock Awards 
Name    
Number of
Securities
Underlying
Unexercised
Options (#)
Exercisable
  
Number of
Securities
Underlying
Unexercised
Options (#)
Unexercisable
  
Equity
Incentive
Plan
Awards:
Number of
Securities
Underlying
Unexercised
Unearned
Options (#)
  
Option
Exercise
Price
  
Option
Expiration
Date
  
Number of
Shares of
Stock That
Have Not
Vested (#)
  
Market
Value of
Shares of
Stock That
Have Not
Vested (1)
  
Equity
Incentive Plan
Awards:
Number of
Unearned
Shares That
Have Not
Vested (#)
  
Equity
Incentive
Plan Awards:
Market
Value of
Unearned
Shares That
Have Not
Vested (1)
 
Roberto García-Rodríguez (2)                 2,278  $47,155   20,504  $424,433 
 (3)                 5,762  $119,273   25,930  $536,751 
 (4)                 18,077  $374,194   54,232  $1,122,602 
Juan J. Román-Jimenez (5)                 8,071  $167,070   24,241  $501,230 
Madeline Hernández-Urquiza (2)                 632  $13,082   5,695  $117,887 
 (3)                 3,546  $73,402   15,957  $330,310 
 (5)                 5,650  $116,955   16,950  $350,865 
Eva G. Salgado-Micheo (2)                 1,265  $26,186   11,391  $235,794 
 (3)                 3,324  $68,807   14,960  $309,672 
 (5)                 4,035  $83,525   12,107  $250,615 
Arturo L. Carrión-Crespo (2)                 1,089  $22,542   9,796  $202,777 
 (3)                 2,216  $45,871   9,973  $206,441 
 (5)                 2,690  $55,683   8,071  $167,070 

(1)The market value of restricted stock and performance awards that have not vested was calculated by multiplying the closing price of our Class B shares on December 31, 20132016 ($19.44),20.70) by the applicable number of shares.
(2)Unvested restricted stock grants vestStock awards granted on May 6, 2014. Unvested performance8, 2014 vest yearly in three equal installments. Performance awards vestvested at the end of a three-year period on December 31, 2014,2016, subject to achievement of performance measures.
(3)Stock awards granted on March 3, 2015 vest yearly in three equal installments. Performance awards will vest at the end of a three-year period on December 31, 2017, subject to the achievement of performance measures.
(3)(4)Unvested restricted stock grantsStock awards granted on February 22, 2016 vest yearly in three equal installments on March 6, 2014 and March 6, 2015. Unvested performanceinstallments. Performance awards will vest at the end of a three-year period on December 31, 2015,2018, subject to the achievement of performance measures.
(4)(5)Unvested restricted stock grantsStock awards granted on May 10, 2016 vest yearly in three equal installments on March 19, 2014, March 19, 2015 and March 19, 2016. Unvested performanceinstallments. Performance awards will vest at the end of a three-year period on December 31, 2016,2018, subject to the achievement of performance measures.

(#)Represents a non-monetary value.
Options Exercisedexercised and Stock Vestedstock vested in Fiscal Year 2013

fiscal year 2016



The following table summarizes the options exercised and stock awards vested for each of our NEOs for the year ended December 31, 2013.

   Option Awards   Stock Awards 

Name

  Number of
Shares Acquired
on Exercise (#)
   Value Realized on
Exercise ($)
   Number of
Shares Acquired
on Vesting (#)(1)
   Value Realized on
Vesting ($)(2)
 

Ramón M. Ruiz-Comas

   —       —       10,044    $191,267  

Amílcar L. Jordán-Pérez

   —       —       496    $9,151  

Pablo Almodóvar-Scalley

   —       —      953    $17,963  

Arturo Carrión-Crespo

   —       —      1,506    $28,869  

Eva G. Salgado-Micheo

   —       —       1,506    $28,869  

Susan Rawlings-Molina

   —       —       975    $17,988  

43

2016.


  Option Awards  Stock Awards 
Name Number of Shares Acquired on Exercise (#)  Value Realized on Exercise  Number of Shares Acquired on Vesting (#)  Value Realized on Vesting 
Roberto García-Rodríguez  4,440  $54,568   9,698  $232,197 
Juan J. Román-Jimenez            
Madeline Hernández-Urquiza        5,433  $131,788 
Eva G. Salgado Micheo        9,738  $233,688 
Arturo L. Carrión Crespo        8,551  $204,737 
  
(#) Represent a non-monetary value.
 

The Compensation and Talent Development Committee has discontinued the grant of stock options because the Company believes that performance shares better reflect our compensation philosophy. The Company granted stock options to certain executive officers, including some NEOs, in connection with the initial public offering of our Class B shares in 2007. Additionally, the Company granted stock options to Mr. García-Rodríguez and other two employees in 2009 and 2010, respectively, as part of their respective compensation packages. Currently, all stock options that were granted have been exercised.
Pension Benefits

benefits



We sponsor a non-contributory retirement program for certain employees of our Company. The NEO compensation covered by the pension plan iscovers the NEOs annual salary set forth in the Summary Compensation Table. Our supplemental retirement program covers benefits in excess of the United States Internal Revenue Code (“IRC”) limits that apply to the non-contributory retirement program, which is a tax-qualified program under IRC rules. The following is a summary of the provisions of our defined benefit pension plans.

Non-Contributory Defined-Benefit Pension Plan


Non-contributory defined-benefit pension plan. Employees age 21 or older with one year of service with a BCBSA organization who were hired by the Company or its subsidiaries on or before December 19, 2006 in the case of union employees (on or before September 30, 2007, in the case of non-union employees) arewere eligible to participate in our non-contributory defined-benefit pension plan. Union employees hired after December 19, 2006 are ineligiblewere not eligible to participate. Non-union employees hired after September 30, 2007 are ineligiblewere not eligible to participate.

Effective January 1, 2017, the Company froze the accumulation of benefits under the non-contributory defined-benefit pension plan.


The average earning calculated is based on the highest average annual rate of pay from any five consecutive calendar year periods out of the last ten years. Each year’s earnings are limited by IRC Section 401(a)(17) and 415. For 2013,2016, the pension earnings are limited to $255,000.

$265,000.


Since July 2012, the accrued benefit for single life benefit was calculated using the following formula: 1% of final average earnings multiplied by plan service (defined as full and partial years of employment with the Company or any of its subsidiaries) up to 30 years, minus any benefit accrued under a prior BCBSA plan. Previously, this benefit was calculated on a 2% basis of the final average earnings.


Normal retirement

. To be eligible for normal retirement benefits, termination of employment must occur after both (i) the attainment of age 65 and (ii) after five years of participation in the plan.  The accrued benefit is payable at the normal retirement date.


Early retirement

. To be eligible for early retirement benefits, termination of employment must occur after both (i) the attainment of age 55 and (ii) five years of participation in the plan. The benefit will be the accrued benefit at normal retirement date minus a reduction factor for each year prior to age 62. There is no reduction if retirement occurs on or after age 62.


The plan also has a special early retirement provision. To be eligible, the termination of employment must occur after attaining 30 years of benefit service and election of immediate benefit commencement.


Forms of payment

. The standard form of payment for a single participant is a straight life annuity; for a married participant, a reduced qualified joint and survivor annuity begins at the benefit commencement date, with 50% of the benefit continuing to the surviving spouse upon the earlier death of the participant.  In lieu of the standard form of payment, a participant may elect, with the proper spousal consent, one of the optional forms of annuity payment or, alternatively, a single lump sum payment.


Supplemental Retirement Plan

retirement plan. Employees with non-contributory retirement program benefits limited by the IRC maximum compensation and benefit limits are eligible to participate in a supplemental retirement plan. The accrued benefit is calculated by the same formula used in the Defined Benefit Plandefined-benefit plan using the amount of salary in excess of the IRC limit.


Normal retirement, early retirement, and special early retirement provisions are the same as provided for the non-contributory defined-benefit plan, described above.

44



Forms of payment

. The standard form of payment for a single participant is a straight life annuity; for a married participant, a reduced qualified joint and survivor annuity begins at the benefit commencement date, with 50% of the benefit continuing to the surviving spouse upon the earlier death of the participant.  The lump sum payment is not available in the Supplemental Retirement Plan.


The following table presents pension plan information as of December 31, 20132016 for the NEOs under our non-contributory retirement and supplemental retirement plans.

Name

  

Plan Name

  Number of
Years of
Credited
Service(1)
   Present Value of
Accumulated
Benefit(2)
   Payments During
Last Fiscal Year
 

Ramón M. Ruiz-Comas(3)

  Non-Contributory Retirement   23.56    $1,020,000     —    
  Supplemental Retirement    $2,050,000     —    

Amílcar L. Jordán-Pérez

  Non-Contributory Retirement   —       —      —    
  Supplemental Retirement     —      —    

Pablo Almodóvar-Scalley

  Non-Contributory Retirement   23.63    $840,000    —    
  Supplemental Retirement    $475,000    —    

Arturo Carrión-Crespo

  Non-Contributory Retirement   —       —      —    
  Supplemental Retirement     —      —    

Eva G. Salgado-Micheo(3)

  Non-Contributory Retirement   17.90    $725,000     —    
  Supplemental Retirement    $410,000     —    

Susan Rawlings-Molina

  Non-Contributory Retirement   —       —      —    
  Supplemental Retirement     —      —    

NamePlan Name 
Number of Years of
Credited Service(1)
  
Present Value of
Accumulated
Benefit(2)
  
Payments During Last
Fiscal Year
 
Roberto García-RodríguezNon-Contributory Retirement         
Supplemental Retirement      
Juan J. Román-JimenezNon-Contributory Retirement  15.55  $510,000  $0 
Supplemental Retirement $380,000  $0 
Madeline Hernandez-UrquizaNon-Contributory Retirement  10.19  $85,000  $0 
Supplemental Retirement      
Eva G. Salgado Micheo(3)
Non-Contributory Retirement  20.9  $1,020,000  $0 
Supplemental Retirement $535,000  $0 
Arturo L. Carrión CrespoNon-Contributory Retirement         
       Supplemental Retirement      
(1)The actual number of actual years of credited service with the Company of each NEOMrs. Salgado-Micheo is the same as the years of his or her credited service under both plans. Mr. Román-Jimenez rejoined the Company in 2016 and the number of years of his credited service under the non-contributory define-benefit and supplemental pension plans is fixed to the years of actual service prior to 2016. Ms. Hernández-Urquiza’s rejoined the Company in 2010 and the number of years of her credited service under the non-contributory defined-benefit pension plan is fixed to the years of actual service prior to 2010.

(2)For additional information on the material assumptions applied in determining the present value of accumulated benefits, see note 1715 (“Pension Plans”) to the Company’s audited consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013.2016.

(3)Participant is eligible for early retirement under both plans. Mrs. Salgado-Micheo retired from the Company effective February 28, 2017 and elected to postpone benefit commencement until eligible for normal retirement benefits. Additional details on early retirement payments and benefit formula and eligibility standards can be found in the sections titled “Non-Contributory Defined Benefit Pension Plan” and “Supplemental Retirement Plan” above.


401(k) Defined Contribution Savings Plans

defined contribution savings plans.



The Company maintains four tax-qualified 401(k) savings plans for employees not eligible for our non-contributory retirement plan or the supplemental retirement plan.  For all its business units except two, the Company matches fifty percent of participant’s contribution of up to six percent of the participant’s pre-tax compensation.  Company match for the other two business units is as follows: (i) twenty-five cents of each dollar contributed by the participant up to 4% of the participant’s pre-tax compensation and (ii) one-hundred cents of each dollar contributed by the participant up to the first 1% of the participant’s compensation and fifty cents of each dollar contributed by the participant up to 3% of the participant’s compensation.  For participant union employees, Company match is twentyfifty cents of each dollar up to the first 6% of the participant’s pre-tax compensation.  The only NEO that participatesDuring 2016, Messrs. García-Rodríguez, Román-Jimenez and Carrión-Crespo and Mrs. Hernández-Urquiza participated in the defined contribution savings plan is Mr. Carrión-Crespo, for which the Company has contributed the amount of $8,715 in 2013.

45

plan.


Non-qualified deferred compensation table

Non-Qualified Deferred Compensation Table


The following table presents compensation for the NEOs that has been deferred under a plan that is not tax-qualified:

Name

  Balance   Executive
Contribution Last
Fiscal Year(1)
   Registrant
Contribution
in Last Fiscal
Year
   Aggregate
Earnings in
Last Fiscal
Year
   Aggregate
Withdrawals/

Distributions
   Aggregate
Balance at Last
Fiscal Year
 

Ramón M. Ruiz-Comas

  $137,412    $14,400     —      $5,850     —      $157,662  

Amílcar Jordán-Pérez

   —       —       —       —       —       —    

Pablo Almodóvar-Scalley

  $378,877    $81,426     —      $16,800     —      $477,103  

Arturo Carrión-Crespo

   —       —       —       —       —       —    

Eva G. Salgado

  $405,755    $25,419     —      $16,907     —      $448,081  

Susan Rawlings-Molina

   —       —       —       —       —       —    


Name Balance  
Executive
Contribution
Last Fiscal
Year(1)
  
Registrant
Contribution
in Last Fiscal
Year
  
Aggregate
Earnings in
Last Fiscal Year
  
Aggregate
Withdrawals/
Distributions
  
Aggregate
Balance at Last
Fiscal Year
 
Roberto García-Rodríguez                  
Juan J. Román-Jimenez                  
Madeline Hernández Urquiza                  
Eva G. Salgado-Micheo $33,523  $25,960     $1,673     $61,156 
Arturo L. Carrión-Crespo                   

(1)Amounts reported in this column for 20132016 are reported as salary in the Summary Compensation Table.

Under our current non-qualified deferred compensation plan, commencing on 2017 participants may elect to defer up to 20%100% of their gross annual cash compensation.  The deferred compensation and accumulated interest will be paid on the occurrence of the following events: termination of employment, retirement, six months of continued disability, death, or an elected fixed date occurring after the 5th but not later than the 25th anniversary of deferral.

Deferred compensation accumulates interest at an annual rate equivalent to the actual annual yield of the fixed income portion of the Company’s investment portfolio for the corresponding year. Except as described below, no amounts are payable to NEOs upon termination


Description of employment other than amounts payable in accordanceagreements

We have no employment agreements with law or policiesany of the Company applicable to all employees, or as a result of a change in control of the Company.

Description of Employment Agreements

Ramón M. Ruiz-Comas

our NEOs, except for Mr. Garcia-Rodriguez, our chief executive officer.


On March 4, 2010December 31, 2015, we entered into an employment agreement with Mr. Ruiz-ComasGarcía-Rodríguez, our chief executive officer, effective January 1, 2016, which has a two-yearthree-year term. On November 5, 2012, the Company and Mr. Ruiz-Comas, entered into a first amendment to his employment agreement, extending the term of the agreement until December 2015, unless terminated as set forth therein.  The agreement provides for a base salary of $740,000. On March 5, 2013,$750,000, which may be increased from time to time pursuant to the terms of the contract and our board approved an increased tocompensation policies.  Under the agreement, Mr. Ruiz-Comas base salary to $840,000 in accordance with existing policies. In addition, Mr. Ruiz-ComasGarcía-Rodríguez is eligible to receive an annual short-term cash bonus,incentive, contingent upon the achievement of annual performance objectives established in accordance with our policies. See the discussionPayments and benefits under the caption “Compensation Discussion and Analysis—Annual Cash Bonus” for more information onemployment agreement with our chief executive officer is subject to the bonuses paid for 2013.

Company’s recoupment policy.

The agreementagreements of Mr. García-Rodríguez also provides that Mr. Ruiz-Comas has a right to, among other things:

for certain benefits and perquisites, including an automobile allowance;

allowance, the annual membership fees for a private club, two business related clubs and two professional associations;

the payment of premiums in connection with long termlong-term disability insurance and life insurance coverage, (with a maximum coverage of $100,000) for Mr. Ruiz-Comas;

the payment of premiums in connection with health and medical benefits, for Mr. Ruiz-Comas andincluding his dependents under our group health insurance plan;plan, and

the right to participate in all employee benefit plans and programs, including long-term incentive compensation programs, generally available to senior executives.

46


Mr. Ruiz-Comas is subject to a covenant not to solicit our team members for 12 months following his resignation or termination or


Under the expirationterms of the agreement.contract with Mr. Ruiz-Comas is also subjectGarcía-Rodríguez, we would be required to a covenant not to compete with us for 12 months following his resignation, termination or the expiration of the agreement.

Inmake payments in the event that we terminate Mr. Ruiz-Comas’ employment without “cause” (other than for death or disability), provided Mr. Ruiz-Comas does not compete with us or solicit our team members during the 12-month period following termination, or disclose any confidential information, he will become entitled to the following severance benefits under his agreement:

an amount equal to the greater of the base salary payable (1) until the expiration of the agreement, or (2) for one year, payable in equal monthly installments or in a lump sum, at our option;

an amount equal to the base salary payable in 12 substantially equal monthly installments as consideration for Mr. Ruiz-Comas’ obligation not to compete with us (the “Non-Compete Compensation”);

the continuation of Mr. Ruiz-Comas’ long term disability insurance, life insurance and health and medical benefits for Mr. Ruiz-Comas and his dependents until the later of one year or the expiration of the agreement;

the payment of any amounts due under our deferred compensation plan and/or related to Mr. Ruiz-Comas’ vested rights under our pension plan; and

the accelerated vesting of equity grants, provided that Mr. Ruiz-Comas releases the Company from liability with the execution of a general release and non-disparagement agreement.

In the event that Mr. Ruiz-Comas’ employment terminates for “cause,” or as a result of his death or resignation, he will receive the base salary earned until the date of death or resignation, the liquidation of any applicable fringe benefits and the payment of amounts due under our deferred compensation plan and any vested rights under our pension plan. In the case of termination for “cause” or resignation, Mr. Ruiz-Comas will also be entitled to the Non-Compete Compensation.

In the event that Mr. Ruiz-Comas’ employment terminates as a result of the expiration of the employment term (other than through his request and regardless of whether there is any period of at-will employment following the employment term), provided Mr. Ruiz-Comas does not compete with us or solicit our team members during the 12-month period following termination, or disclose any confidential information, he will receive an amount equal to the base salary payable in 12 substantially equal monthly installments and the continuation of Mr. Ruiz-Comas’ long term disability insurance, life insurance and health benefits for Mr. Ruiz-Comas and his dependents for a 12-month period following termination.

Mr. Ruiz-Comas’ payments and benefits under the employment agreement are subject to the Company’s recoupment policy.

For purposes of the agreement “cause” means any of the following:

material breach by Mr. Ruiz-Comas of the agreement, his dutieswith or any lawful written policies, rules, regulations, guidelineswithout cause, or codes of the Company;

conviction of, or plea of guilty, or no contest to a felony or a misdemeanor involving fraud, dishonest or disreputable conduct or moral turpitude;

insubordination;

improper or disorderly conduct;

the existence of a conflict of interest not previously disclosed to the Board; or

47


a substantial reduction of the operations of the Company and its subsidiaries.

Mr. Ruiz-Comas’ employment agreement also includes a change in control, provision. Aas further described below.

Termination for cause
In the event the agreement with our chief executive officer terminates for “cause,” or as a result of his death or resignation, he will receive the base salary earned until the date of death or resignation, the liquidation of any applicable fringe benefits and the payment of amounts due under our deferred compensation plan and any vested rights under our incentive plan and pension plan.
For “cause” means:
·      a material breach by the chief executive officer of his obligations and duties as specified in the contract;
·      a conviction or allegation of nolo contendere of any felony or the conviction or allegation of nolo contendere of a misdemeanor involving fraud, dishonest or disreputable conduct or moral torpitud;
·      insubordination;
·      material non-compliance of the contract or the rules, regulations, guidelines, policies or code of ethics of the Company
·      improper or disorderly conduct; or
·      the existence of a conflict of interest not previously disclosed to the Board.
Termination without cause
In the event of termination of the agreement without “cause” (other than for death or disability), we would provide the following severance benefits:
·      the payment of the base salary up to the normal expiration of the contract, or the base salary of one year, whichever is greater.
·      the continuation of long term disability insurance, life insurance and health and medical benefits for the chief executive officer and his dependents until the later of one year or the remainder of the term of the contract;
·      the payment of any amounts due under our deferred compensation plan and/or related to vested rights under our pension plan; and
·      the accelerated vesting of equity grants, provided that the chief executive officer releases the Company from liability with the execution of a general release.
Expiration of employment term
In the event the employment contract terminates as a result of the expiration of the employment term (other than through the chief executive officer’s request and regardless of whether there is any period of at-will employment following the employment term), we would provide the following severance:
·an amount equal to one year’s base salary payable in monthly installments; and
·the continuation of long-term disability insurance, life insurance and health benefits for the chief executive officer and his dependents for a 12-month period following termination.
Termination upon change in control
If upon the event of a change in control, the Company terminates the chief executive officer without cause or he resigns for good reason (“double trigger”), the chief executive officer is entitled to receive the following payment:
·      an amount equal to twice (1) the highest base salary received by the chief executive officer in any of the three years prior to the date of the change in control and (2) the average annual cash bonus received by the chief executive officer during the prior three years; and
·      the continuation of long-term disability insurance, life insurance and health and medical benefits for the chief executive officer and his dependents for 24 months or until the chief executive officer obtains employment with comparable benefits.

“Change in control” is defined as:


·the acquisition by any party of ownership of 25% or more of the total votes required for the election of our directors, or of such amount which, based on the cumulative vote, if this were allowed by the articles of incorporation and bylaws, would permit such party to elect 25% or more of our directors;

·as a result of a tender offer or exchange offer of the Company’s stock, a consolidation, merger or other business combination, sale of assets or any combination thereof, the persons who were our directors prior to such transaction fail to constitute a majority of the Board;

·a change of at least 30% of our directors as a result of a “proxy fight,” as such term is defined in Regulation 14A of the Exchange Act; or

·a sale or transfer of substantially all of the assets of the Company to a non-affiliated corporation.
a consolidation, merger or other business combination, sale of assets or any combination thereof as a result of which the persons who were our directors prior to such transaction fail to constitute a majority of the Board;

a change of at least 30% of our directors as a result of a “proxy fight,” as such term is defined in Regulation 14A of the Securities Exchange Act of 1934, as amended; or

a sale or transfer of substantially all our assets to another non-affiliated corporation.

If, following a change in control, we terminate Mr. Ruiz-Comas without cause or Mr. Ruiz-Comas resigns for “good reason,” Mr. Ruiz-Comas would be entitled to receive the following special termination benefits:

an amount equal to (1) twice the highest base salary received by Mr. Ruiz-Comas in any of the three fiscal years prior to the change in control plus (2) the average annual cash bonus received by Mr. Ruiz-Comas during the prior three fiscal years; and

the continuation of Mr. Ruiz-Comas’ long term disability insurance, life insurance and health and medical benefits for Mr. Ruiz-Comas and his dependents for 24 months or until Mr. Ruiz-Comas obtains employment with comparable benefits.

For purposes of the agreement, “good reason” means:


·a change in the nature or scope of the chief executive officer’s duties or functions from those performed on the date immediately preceding the change in control;

·a reduction in base salary from that received on the date immediately preceding the change in control;

·a reduction in the ability to participate in the compensation plans, such as bonus, stock options, incentives or other compensation plans, in which the chief executive officer participated on the date immediately preceding the change in control;

·a change in the location of the chief executive officer’s principal place of employment of more than twenty-five miles from the place maintained as work office on the date immediately preceding the change in control; or

·the reasonable determination by the Board to the effect that, as a result of the change in control and a change in the circumstances thereafter affecting the employment position, the chief executive officer is unable to exercise the authority, powers, functions or duties assigned to his position on the date immediately preceding the change in control.

Potential payments upon termination or change in the nature or scope of control

Mr. Ruiz-Comas’ duties or functions from those performed on the date immediately preceding the change in control;

a reduction in Mr. Ruiz-Comas’ base salary from that received on the date immediately preceding the change in control;

a reduction in Mr. Ruiz-Comas’ ability to participate in the compensation plans, such as bonus, stock options, incentives or other compensation plans, in which he participated on the date immediately preceding the change in control;

a change in the location of Mr. Ruiz-Comas’ principal place of employment of more than twenty-five miles from the place where he maintained his work office on the date immediately preceding the change in control; or

the reasonable determination by the Board to the effect that, as a result of the change in control and a change in the circumstances thereafter affecting the employment position of Mr. Ruiz-Comas, he is unable to exercise the authority, powers, functions or duties assigned to his position on the date immediately preceding the change in control.

Potential Payments upon Termination or Change in Control

Mr. Ruiz-ComasGarcía-Rodríguez is entitled to certain benefits upon a change in control or upon a termination of employment. These benefits are payable in accordance with his employment agreement. We describe this agreement, including the material conditions or obligations applicable to the receipt of these benefits, under the caption “Description of Employment Agreements”employment agreements” above. The table below sets forth the value of the benefits (other than payments that were

48


generally available to salaried team members) that would have been due to Mr. Ruiz-Comas if he had terminated employment on December 31, 2013.

   Expiration of
Employment
Agreement(1)
   Termination Without
Cause(2)
   Termination With
Cause or Upon
Resignation or
Death
   Change of Control –
Resignation for
Cause or
Termination Without
Cause(3)
 

Ramón M. Ruiz-Comas*

        

Base Salary

  $840,000   $840,000   $0    $1,680,000 

Annual Short Term Bonus

   0    0    0    $0 

Fringe Benefits

   10,595    Up to 10,595     0    $Up to 21,190  

Non-Compete(4)

   840,000    840,000    840,000     840,000 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $1,690,595   $1,690,595   $840,000    $2,541,190 
  

 

 

   

 

 

   

 

 

   

 

 

 

García-Rodríguez upon termination of his contract.

  
Expiration of
Employment
Agreement(1)
  
Termination Without
Cause(2)
  Termination With Cause or Upon Resignation or Death  
Change of Control – Resignation for Cause or Termination Without
Cause(3)
 
Roberto García-Rodríguez*            
Base salary Up to   $750,000  Up to  $1,375,000      $1,500,000 
Annual short-term bonus           $1,575,000 
Fringe benefits Up to   $55,459  Up to  $101,675     Up to   $110,918 
Total $805,459   $1,476,675      $3,185,918 

*Based on base compensation payablecurrently paid to Mr. Ruiz-Comas for services rendered during 2013.García-Rodríguez under his contract as chief executive officer.

(1)Base Salary and Fringe Benefits are payable in 12 equal monthly installments, provided the chief executive officer did not end negotiations or notify his desire not to renew.
(2)Base Salary and Fringe Benefits payable are equal to the greater of the amount due at the expiration of the agreement or one year.  For purposes of this table, we are estimating potential payment for a 22-month period, commencing on March 1, 2016 until December 31, 2018.
(3)Base Salary and Annual Short Term Bonus payable is equal to twice the highest Base Salary paid in any of the prior three fiscal years plusand twice the average Annual Short Term Bonus for the prior three fiscal years. For purposes of this table we calculated the annual short-term bonus with the maximum payout allowed under the Non-equity Incentive Plan. The obligations to pay Fringe Benefits expires on the earlier of 24 months after the termination of employment or the date employment with comparable benefits is obtained.
(4)The non-compete compensation is equal to the Base Salary payable in 12 equal monthly installments. This amount is not payable in the event of termination due to death.

Director compensation

The Board evaluates and approves the compensation of non-management directors taking into account the recommendation of the Compensation

and Talent Development Committee. Under our current directors’ compensation structure, each non-management director receives an annual cash retainer, paid in monthly installments, and equity compensation in the form of restricted shares, as detailed in the following table:


Compensation components for non-management directors Amount 
Annual cash retainer $80,000 
Annual equity retainer $80,000 
     
Additional annual cash retainer 
Chair of the Board $150,000 
Vice Chair/ Lead Independent Director $10,000 
Audit Committee Chair $18,000 
Compensation and Talent Development Committee Chair $13,000 
Corporate Governance and Nominating Committee Chair $10,000 
Investment and Financing Committee Chair $10,000 
Directors who are also our employees do not receive any compensation for service rendered as members of the Board or any committee of the Board, or of any subsidiary board or subsidiary board committee.

Non-management directors compensation for fiscal year 2016
The following tables summarizetable summarizes the fees or other compensation that our non-employee directors earned for services rendered as members of the Board or any committee of the Board during fiscal year 2013,2016, pursuant to our current compensation structure.

Non-Management Director Compensation for Fiscal Year 2013

Name

  Fees Earned or Paid
in Cash(1)
   Stock Awards(2)   Total 

Adamina Soto-Martínez

  $73,212   $50,000   $123,212 

Antonio F. Faría-Soto

   56,699    50,000    106,699 

Cari M. Dominguez

   59,799    50,000    109,799 

Carmen A. Culpeper-Ramírez*

   18,267    0    18,267 

David H. Chafey, Jr.

   37,046     50,000     87,046  

Francisco J. Toñarely-Barreto

   60,531    50,000    110,531 

Jesús R. Sánchez-Colón

   51,274    50,000    101,274 

Jorge L. Fuentes-Benejam

   64,423    50,000    114,423 

Joseph A. Frick

   40,710     50,000     90,710  

Juan E. Rodríguez-Díaz*

   21,067    0    21,067 

Luis A. Clavell-Rodríguez

   214,295    50,000    264,295 

Manuel Figueroa-Collazo

   68,908    50,000    118,908 

*Ended his tenure as director on April 26, 2013.

Name 
Fees Earned or Paid
in Cash(1)
  
Stock Awards(2)
  Total 
Adamina Soto-Martínez(3)
 $20,000  $0  $20,000 
Antonio F. Faría-Soto $98,000  $80,000  $178,000 
Cari M. Dominguez $81,186  $80,000  $161,186 
David H. Chafey, Jr. $90,449  $80,000  $170,449 
Jorge L. Fuentes-Benejam $91,052  $80,000  $171,052 
Joseph A. Frick $82,122  $80,000  $162,122 
Luis A. Clavell-Rodríguez $230,000  $80,000  $310,000 
Manuel Figueroa-Collazo $94,640  $80,000  $174,640 
Roberto Santa María-Ros(4)
 $81,000  $120,000  $201,000 

(1)The Board holds an annual off-site meeting to discuss our strategic direction and comply with continuing education requirements, among other purposes.  Some of the activities at this meeting could be considered non-work related; however, due to the difficulty in allocating the specific cost to each member and since total cost is estimated at less than $3,500 per person, such amount was not included in the above table.
(2)In accordance to Reg S-Kwith Section 229.402(k)(2)(iii), of Regulation S-K, this item considers the aggregate grant date fair value computed in accordance with FASFASB ASC Topic 718 for the grant given on 5/28/2013 (2,543May 27, 2016 (3,376 shares at $19.66)$23.69).

Under our current directors’ compensation structure, each Board member receives a monthly retainer of $4,167. The chair of the Board receives an additional monthly retainer of $16,667. The chair of the Audit Committee receives an additional monthly retainer of $1,250, and the chairpersons of the Compensation and Corporate

49


Governance and Nominating Committees receive an additional monthly retainer of $800

(3)Ms. Soto-Martinez passed away on March 28, 2016.
(4)On May 26, 2016, Mr. Santa Maria-Ros received an additional grant of 1,719 shares at $23.26 corresponding to the period on which he served as a director from his appointment on December 1, 2015 through the 2016 annual meeting.

Stock ownership guidelines for each committee. The following is the amount received by each director for each Board or committee meeting attended:

Meetings

  Director 

Audit Committee

  $500 

Compensation and Talent Development Committee and Corporate Governance and Nominating Committee

  $450 

All other committees and sub-committees

  $300 

Directors who are also our employees do not receive any compensation for service rendered as members of the Board or any committee of the Board, or of any subsidiary board or subsidiary board committee.

Stock Ownership Guidelines for Non-Management Directors

non-management directors



Our stock ownership guidelines for non-management directors require that non-management directors own Company stock in an amount equal to three times their annual retainer, excluding additional retainers related to committee or chair service.

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AUDIT COMMITTEE MATTERS

AUDIT COMMITTEE MATTERS

Report of the Audit Committee



The following is the report of the Audit Committee with respect to the Company’s audited financial statements for the year ended December 31, 2013.2016.  The information in this report shall not be deemed to be incorporated by reference into any filing under the Securities Act of 1933, as amended (the “Securities Act”), or Exchange Act, or otherwise considered “filed” with the Securities and Exchange Commission,SEC, except to the extent that the Company specifically incorporates this report or a portion of it by reference.


The Audit Committee reports to and acts on behalf of the Board.  The committee operates under a written charter adopted by the Board. The committee reviews the charter annually.annually and a copy is available at http://investors.triplesmanagement.com/govdocs. The Board has determined that each member of the committee is independent.  In making this determination, the Board follows the audit committee independence standards set forth in the NYSE’s director independence rules. The members of the committee are not our employees or employees of any of our subsidiaries.


The Audit Committee assists the Board in its oversight of our financial reporting process, internal controlscontrol over financial reporting, as well as our internal and external audit processes, and the independent registered public accounting firm’s qualifications and performance of the internal audit function. The committee is also is responsible for the appointment, compensation, retention and oversight of the independent registered public accounting firm and the establishment of procedures for handling complaints.  The committee appoints or terminates the engagement of the independent registered public accounting firm and reviews the proposed audit scope and approach, including coordination of the audit effort with the Internal Audit Office.  The committee does not itself prepare the financial statements or performsperform audits of the Company’s financial statements.

The Audit Committee meets regularly with the chief audit executive to review and discuss the internal audit scope, plan and the results of internal audit activities. The committee oversees the appointment, removal, performance, and compensation of the chief audit executive.


In the performance of its oversight function, the Audit Committee has considered and discussed our audited consolidated financial statements for the fiscal year ended December 31, 2013—2016—including critical accounting policies, reasonableness of significant estimates and judgment and financial statements disclosures—with management and PricewaterhouseCoopers LLP,D&T, our independent registered public accounting firm.


The Audit Committee has also discussed with the independent registered public accounting firm the matters required to be discussed by AU Section 380,Communications with Audit Committee. The committee has also discussed with PricewaterhouseCoopers LLPD&T the matters required by the Public Company Accounting Oversight Board Rule 3526 regarding “Communication with Audit Committee Concerning Independence”.  In addition, the committee has received the written disclosures and the letter from PricewaterhouseCoopers LLPD&T required by applicable requirements of the Public Accounting Oversight Board regarding the independent registered public accounting firm’s communications with the committee concerning independence, and has discussed with PricewaterhouseCoopers LLPD&T its independence. The committee has also considered whether the provision of non-audit services by the independent registered public accounting firm to us is compatible with maintaining the auditors’ independence.  The committee has evaluated PricewaterhouseCoopers LLP’sD&T’s qualifications, performance and independence, including that of the lead partner.  As part of its auditor engagement process, the committee considers whether to rotate the independent audit firm.


Based on the Audit Committee’s consideration of the audited consolidated financial statements and the discussions referred to above with management and the independent registered public accounting firm, and subject to the limitations on the role and responsibilities of the committee set forth in the charter and those discussed above, the committee recommended and the Board approved that our audited consolidated financial statements be included in our Annual Report on Form 10-K for the year ended December 31, 20132016 for filing with the SEC.


Submitted by:

Antonio F. Faría-Soto, Chair
David H. Chafey, Jr.
Roberto Santa María-Ros
Submitted by:
Adamina Soto-Martínez, CPA, Chair
David H. Chafey, Jr.
Antonio F. Faría-Soto
Joseph A. Frick
OTHER RELATIONSHIPS, TRANSACTIONS AND EVENTS

51



OTHER RELATIONSHIPS, TRANSACTIONS AND EVENTS

Transactions with Related Parties

related parties



In the ordinary course of business, onewe or more of our subsidiaries provide insurance to a number ofmay occasionally enter into transactions with our individual directors and executive officers, and to members ofdirectors, or nominees, or their respective immediate families.  CertainAlso, certain executive officers, directors and nominees have material ownership interests in, or occupy senior positions, including as president or director, at certain entities to which one or more of our subsidiaries also provided insurance during 2013. Specifically, B. Fernández & Hermanos, a food distribution company of which Mr. Sánchez-Colón is the chair of the board of directors, paid premiums amounting to $2,384,416; the Government Development Bank, at which Mr. Chafey is the chair of the board, paid premiums totaling $5,413,671; Manpower Group, Inc., in which Mrs. Dominguez is a director, paid premiums totaling $358,618; thePuerto Rico Chamber of Food Marketing, Industry and Distribution, at which Mr. Ruiz-Comas served2016, as director until July 2013, paid premiums totaling $1,913,137;Empresas Fonalleda, Inc., at which Mr. Rafael Ruiz-Comas, brother of Mr. Ruiz-Comas is employed, paid premiums totaling to $4,339,591;Cancio, Nadal, Rivera & Díaz PSC, a law firm at which Mrs. Ana Ruiz-Comas, sister of Mr. Ruiz-Comas, practices as an attorney, paid premiums totaling $410,094, and Universidad del Sagrado Corazón, at which Mr. Ruiz-Comas is the president of the board of trustees, paid premiums totaling $1,963,348. further detailed below:

Mr. Clavell-Rodríguez, Chair of the Board
·      Member of the board of San Jorge Children’s Hospital and San Jorge Children’s Medical Specialties, which paid insurance premiums totaling $1,952,681.20 and received insurance payments totaling $467,938.66.
Mrs. Dominguez, Director
·      Member of the board of Manpower Group, Inc., which paid insurance premiums totaling $434,212.95.
Mr. Figueroa-Collazo, Director
·      Chief executive officer of VERNET, Inc., which paid insurance premiums totaling $156,093.31 and received insurance payments totaling $390.50
Mrs. Eva G. Salgado-Micheo, President of Triple-S Propiedad, Inc. until February 28, 2017.
·      Her brother, Mr. Victor J. Salgado-Micheo and her sister, Mrs. Ana M. Salgado-Micheo are President and Vice President, respectively, of Victor Salgado & Associates which paid insurance premiums totaling $380,688.89.
·      Her brother, Mr. Victor J. Salgado-Micheo and her sister, Mrs. Ana M. Salgado-Micheo are President and Vice President, respectively, of Integrand Assurance, which paid insurance premiums totaling $22,469.14 and received insurance payments totaling $183,525.07.
Mr. Fuentes-Benejam, Director
·      Member of the board of trustees of Interamerican University of Puerto Rico, which paid premiums totaling $11,306,736.28, and received a donation totaling $15,000.

The terms on which we and our subsidiaries provide insurance toenter into business transactions with a related partiesparty are the same as the terms offered to unrelated parties.

Our directors that are physicians and dentists,


In addition, Mr. Clavell-Rodríguez, a physician, or theirhis affiliated entities, aremay also servicerender services as providers to TSS our healthcare insurance subsidiary,or TSA in the ordinary course of their businesses as physicians and dentists. None of our directors,business.  Mr. Clavell-Rodríguez, nor theirhis immediate family members and affiliated entities, received more than $120,000 in compensation for services as healthcare providers during 2013.2016. The terms of the provider agreements with TSS or TSA pursuant to which payments are made are the same as the terms of the provider agreements of physicians and healthcare organizations who are not directors or affiliated with our directors.


Policies and Proceduresprocedures for Related Party Transactions

related party transactions



The Company has adopted a policy directed at the review and approval of transactions with related parties. This policy instructs our directors and executive officers to inform the Corporate Governance and Nominating Committee of proposed related party transactions that would need to be disclosed pursuant to Item 404(a) of Regulation S-K, and provides guidelines for the review and approval of such transactions. Additionally, under our codeCode of business conduct and ethics,Ethics, all employees, officers and directors are required to avoid conflicts of interest. Employees, including officers, must review with, and obtain the approval of, their supervisors or the office of the general counsel, for any situation that may involve a conflict of interest. The codeCode of Ethics broadly defines a conflict of interest as whenever an individual’s personal interests interfere or diverge in any way (or appear to interfere or diverge) with our interest, and specifically notes involvement (either personally or through a family member) in a business that is a competitor, supplier or customer of the Company.  Moreover, on an annual basis, each of our directors and executive officers are required to complete a director and officer questionnaire whichthat requires disclosure of any transactions with the Company in which the director or executive officer, or any member of his or her immediate family, havehas a direct or indirect material interest.

52

60

ANNUAL REPORT

ANNUAL REPORT

Our 20132016 Annual Report to shareholders accompanies the proxy materials beingthat have been provided to all shareholders. Those documents are not a part of the proxy solicitation materials. We will provide, without charge, additional copies of our 20132016 Annual Report to shareholders upon the receipt of a written request by any shareholder.

INCORPORATION BY REFERENCE


INCORPORATION BY REFERENCE

Notwithstanding anything to the contrary set forth in any of our previous or future filings under the Securities Act or the Exchange Act, thatwhich might incorporate all or portions of our filings, including this proxy statement, with the SEC, in whole or in part, the Compensation and Talent Development Committee Report and the Report of the Audit Committee contained in this proxy statement shall not be deemed to be incorporated by reference into any such filing or deemed filed with the SEC under the Securities Act or the Exchange Act.


San Juan, Puerto Rico, March      21, 2014.

, 2017

LOGO
 LOGO
LUIS A. CLAVELL-RODRÍGUEZ, MDROBERTO GARCÍA-RODRÍGUEZCARLOS L. RODRÍGUEZ-RAMOS
Chair of the BoardSecretary

53


            TRIPLE-S MANAGEMENT CORPORATION OFFICE

            OF LEGAL AFFAIRS

            P.O. BOX 363628

            SAN JUAN, PR 00936-3628

VOTE BY INTERNET -www.proxyvote.com

Use the Internet to transmit your voting instructions and for electronic delivery of information up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in hand when you access the web site and follow the instructions to obtain your records and to create an electronic voting instruction form.

ELECTRONIC DELIVERY OF FUTURE PROXY MATERIALS

If you would like to reduce the costs incurred by our company in mailing proxy materials, you can consent to receiving all future proxy statements, proxy cards and annual reports electronically via e-mail or the Internet. To sign up for electronic delivery, please follow the instructions above to vote using the Internet and, when prompted, indicate that you agree to receive or access proxy materials electronically in future years.

VOTE BY PHONE - 1-800-690-6903

Use any touch-tone telephone to transmit your voting instructions up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in hand when you call and then follow the instructions.

VOTE BY MAIL

Mark, sign and date your proxy card and return it in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717.

61

EXHIBIT A

TRIPLE-S MANAGEMENT CORPORATION
2017 INCENTIVE PLAN
 

Section 1.  Purpose.  The purpose of the Triple-S Management Corporation 2017 Incentive Plan is to enhance the incentive of those officers, employees, Directors, and other individuals who are expected to contribute significantly to the success of the Company and its Affiliates to perform at the highest level, and, in general, to further the best interests of the Company and its shareholders.
Section 2.  Definition.
As used in the Plan, the following terms shall have the meanings set forth below:
(a)Act” shall mean the Securities Exchange Act of 1934, as amended.
(b)Affiliate” shall mean (i) any entity that, directly or indirectly, is controlled by or under common control with the Company and (ii) any entity in which the Company has a significant equity interest, in either case as determined by the Committee.
(c)Award” shall mean any Option, Stock Appreciation Right, Restricted Stock, Restricted Stock Unit, Performance Award or Other Stock-Based Award granted under the Plan, which may be denominated or settled in Shares, cash or in such other forms as provided for herein.
(d)Award Agreement” shall mean any agreement, contract or other instrument or document evidencing any Award granted under the Plan, which may, but need not, be executed or acknowledged by a Participant.
(e)Beneficiary” shall mean a person or persons entitled to receive payments or other benefits or exercise rights that are available under the Plan in the event of the Participant’s death.  If no such person is named by a Participant who is an individual, such individual’s Beneficiary shall be the individual’s estate.
(f)Board” shall mean the board of directors of the Company.
(g)Cause” shall mean the following with respect to a Participant:
(i)           material breach of his or her obligations and duties as specified in any employment contract or offer letter;
(ii)          conviction or plea of nolo contendere of any felony or the conviction or plea of nolo contendere of a misdemeanor involving fraud, dishonest or disreputable conduct or moral torpitude;
(iii)          insubordination;
(iv)         material non-compliance of any employment contract or offer letter or the rules, regulations, guidelines, policies, or code of ethics of the Company;
(v)          improper or disorderly conduct; or
(vi)         the existence of a conflict of interest not previously disclosed to the Company;
(vii)        any act or omission detrimental to the conduct of the business of the Company;
(h)Change in Control” shall mean the occurrence of:
(i) any “person” (as defined in Section 13(d) of the Act) other than the Company, its Affiliates or an employee benefit plan or trust maintained by the Company or its affiliates, becoming the “beneficial owner” (as defined in Rule 13d-3 under the Act), directly or indirectly, of more than 50% of the combined voting power of the Company’s then outstanding securities (excluding any “person” who becomes such a beneficial owner in connection with a transaction described in clause (A) of paragraph (iii) below), unless such person acquires beneficial ownership of more than 50% of the combined voting power of the Company’s Voting Stock then outstanding solely as a result of an acquisition of Company Voting Stock by the Company which, by reducing the Company Voting Stock outstanding, increases the proportionate Company Voting Stock beneficially owned by such person to more than 50% of the combined voting power of the Company’s Voting Stock then outstanding; provided, that if a person shall become the beneficial owner of more than 50% of the combined voting power of the Company’s Voting Stock then outstanding by reason of such Voting Stock acquisition by the Company and shall thereafter become the beneficial owner of any additional Company Voting Stock which causes the proportionate voting power of such Company Voting Stock beneficially owned by such person to increase to more than 50% of the combined voting power of such Voting Stock then outstanding, such person shall, upon becoming the beneficial owner of such additional Company Voting Stock, be deemed to have become the beneficial owner of more than 50% of the combined voting power of the Company’s Voting Stock then outstanding other than solely as a result of such Voting Stock acquisition by the Company;
(ii) at any time during a period of twelve consecutive months, individuals who at the beginning of such period constituted the Board and any new member of the Board whose election by the Board or nomination for election by the Company’s shareholders was approved by a vote of at least a majority of the Directors then still in office who were Directors at the beginning of such twelve-month period or whose election or nomination for election was so approved, cease for any reason to constitute a majority of members then constituting the Board; or
(iii) the consummation of (A) a merger or consolidation of the Company or any direct or indirect subsidiary of the Company with any other corporation, other than a merger or consolidation which would result in the voting securities of the Company outstanding immediately prior to such merger or consolidation continuing to represent (either by remaining outstanding or being converted into voting securities of the surviving entity or any parent thereof) at least 50% of the combined voting power or the total fair market value of the securities of the Company or such surviving entity or any parent thereof outstanding immediately after such merger or consolidation, or (B) any sale, lease, exchange or other transfer (in one transaction or a series of transactions) of all or substantially all assets of the Company.
Notwithstanding the foregoing, in no event shall a Change in Control be deemed to have occurred with respect to a Participant if the Participant is part of a “group”, within the meaning of Section 13(d)(3) of the Act, which consummates the Change in Control transaction.  In addition, for purposes of the definition of Change in Control, a person engaged in business as an underwriter of securities shall not be deemed to be the beneficial owner of, or to beneficially own, any securities acquired through such person’s participation in good faith in a firm commitment underwriting until the expiration of forty days after the date of such acquisition.
(i)Code” shall mean the Internal Revenue Code of 1986, as amended from time to time.
(j)Committee” shall mean the Compensation and Talent Development Committee of the Board or such other committee as may be designated by the Board.  If the Board does not designate the Committee, references herein to the “Committee” shall refer to the Board.
(k)Company” shall mean Triple-S Management Corporation.
(l)Covered Employee” means an individual who is (i) a “covered employee” within the meaning of Section 162(m)(3) of the Code, or any successor provision thereto or (ii) expected by the Committee to be the recipient of compensation (other than “qualified performance based compensation” as defined in Section 162(m) of the Code) in excess of $1,000,000 for the tax year of the Company with regard to which a deduction in respect of such individual’s Award would be claimed.
(m)Director” means any member of the Company’s Board.
(n)Fair Market Value” shall mean with respect to Shares, the closing price of a Share on the date in question (or, if there is no reported sale on such date, on the last preceding date on which any reported sale occurred) on the principal stock exchange on which the Shares trade or are quoted, or if Shares are not so listed or quoted, fair market value as determined by the Committee, and with respect to any property other than Shares, the fair market value of such property determined by such methods or procedures as shall be established from time to time by the Committee.
(o)Incentive Stock Option” shall mean an option representing the right to purchase Shares from the Company, granted under and in accordance with the terms of Section 6, that meets the requirements of Section 422 of the Code, or any successor provision thereto.
(p)Non-Qualified Stock Option” shall mean an option representing the right to purchase Shares from the Company, granted under and in accordance with the terms of Section 6, that is not an Incentive Stock Option or a Qualified Stock Option.
(q)Option” shall mean an Incentive Stock Option, a Qualified Stock Option or a Non-Qualified Stock Option.
(r)Other Stock-Based Award” means an Award granted pursuant to Section 10 of the Plan.
(s)Participant” shall mean the recipient of an Award granted under the Plan.
(t)Performance Award” means an Award granted pursuant to Section 9 of the Plan.
(u)Performance Period” means the period established by the Committee at the time any Performance Award is granted or at any time thereafter during which any performance goals specified by the Committee with respect to such Award are measured.
(v)Plan” shall mean the Triple-S Management Corporation 2017 Incentive Plan, as the same may be amended from time to time.
(w)PR Code” means the Puerto Rico Internal Revenue Code of 2011, as amended, any successor thereto and any regulation promulgated thereunder.
(x)Qualified Stock Option” means an option that meets the requirement of Section 1040.80 of the PR Code.
(y)Restricted Stock” shall mean any Share granted under Section 8.
(z)Restricted Stock Unit” shall mean a contractual right granted under Section 8 that is denominated in Shares. Each Unit represents a right to receive the value of one Share (or a percentage of such value) upon the terms and conditions set forth in the Plan and the applicable Award Agreement. Awards of Restricted Stock Units may include, without limitation, the right to receive dividend equivalents.
(aa)SAR” or “Stock Appreciation Right” shall mean any right granted to a Participant pursuant to Section 7 to receive, upon exercise by the Participant, the excess of (i) the Fair Market Value of one Share on the date of exercise or at any time during a specified period before the date of exercise over (ii) the grant price of the right on the date of grant, or if granted in connection with an outstanding Option on the date of grant of the related Option, as specified by the Committee in its sole discretion, which, except in the case of Substitute Awards or in connection with an adjustment provided in Section 5(e), shall not be less than the Fair Market Value of one Share on such date of grant of the right or the related Option, as the case may be.
(bb)Shares” shall mean shares of the Class B common stock of the Company.
(cc)Subsidiary” shall mean any corporation of which stock representing at least 50% of the ordinary voting power is owned, directly or indirectly, by the Company.  Whether employment by or service with a Subsidiary is included within the scope of this Plan shall be determined by the Committee.
(dd)Substitute Awards” shall mean Awards granted in assumption of, or in substitution for, outstanding awards previously granted by a company acquired by the Company or with which the Company combines.
(ee)Termination of Employment” means, in the case of a Participant who is an employee of the Company or any of its Affiliates, cessation of the employment relationship such that the Participant is no longer an employee of the Company or an Affiliate, or in the case of a Participant who is an independent contractor, the date the performance of services for the Company or an Affiliate has ended; provided, however, that in the case of an employee, the transfer of employment from the Company to an Affiliate, from an Affiliate to the Company, from one Affiliate to another Affiliate or, unless the Committee determines otherwise, the cessation of employee status but the continuation of the performance of services for the Company or an Affiliate as an independent contractor shall not be deemed a termination of service that would constitute a Termination of Employment; and provided, further, that a Termination of Employment will be deemed to occur for a Participant employed by an Affiliate when an Affiliate ceases to be an Affiliate unless such Participant’s employment continues with the Company or another Affiliate. Notwithstanding the foregoing, with respect to any Award subject to Section 409A of the Code (and not exempt therefrom), a Termination of Employment occurs when a Participant experiences a “separation of service” (as such term is defined under Section 409A of the Code).
(ff)Voting Stock” means securities entitled to vote generally in the election of members of the board of directors.
Section 3.  Eligibility.
(a)          Any officer, employee, Director, consultant or other advisor of, or any other individual who provides services to, the Company or any Affiliate, shall be eligible to be selected to receive an Award under the Plan.
(b)          Holders of options and other types of Awards granted by a company acquired by the Company or with which the Company combines are eligible for grant of Substitute Awards hereunder.
Section 4.  Administration.
(a)The Plan shall be administered by the Committee.  To the extent necessary or desirable to comply with applicable regulatory regimes, any action by the Committee shall require the approval of members who are (i) independent, within the meaning of and to the extent required by applicable rulings and interpretations of the applicable stock exchange on which the Shares trade or are quoted, (ii) a non-employee Director within the meaning of Rule 16b-3 under the Act and (iii) an outside Director pursuant to Section 162(m) of the Code, and any regulations issued thereunder, in each case at such time as the Company becomes subject to the respective regulatory regime.  The Board may designate one or more Directors as alternate members of the Committee who may replace any absent or disqualified member at any meeting of the Committee.  To the extent permitted by applicable law, the Committee may delegate to one or more officers of the Company the authority to grant Awards except that such delegation shall not be applicable to any Award for a person then covered by Section 16 of the Act.  The Committee may issue rules and regulations for administration of the Plan.  It shall meet at such times and places as it may determine.
(b)          Subject to the terms of the Plan and applicable law, the Committee (or its delegate) shall have full power and authority to: (i) designate Participants; (ii) determine the type or types of Awards (including Substitute Awards) to be granted to each Participant under the Plan; (iii) determine the number of Shares to be covered by (or with respect to which payments, rights, or other matters are to be calculated in connection with) Awards; (iv) determine the terms and conditions of any Award; (v) determine whether, to what extent, and under what circumstances Awards may be settled or exercised in cash, Shares, other securities, or other Awards, or canceled, forfeited or suspended, and the method or methods by which Awards may be settled, exercised, canceled, forfeited or suspended; (vi) determine whether, to what extent, and under what circumstances cash, Shares, other securities, other Awards, and other amounts payable with respect to an Award under the Plan shall be deferred either automatically or at the election of the holder thereof or of the Committee; (vii) interpret and administer the Plan and any instrument or agreement relating to, or Award made under, the Plan; (viii) establish, amend, suspend or waive such rules and regulations and appoint such agents as it shall deem appropriate for the proper administration of the Plan; and (ix) make any other determination and take any other action that the Committee deems necessary or desirable for the administration of the Plan.
(c)          All decisions of the Committee shall be final, conclusive and binding upon all parties, including the Company, the shareholders and the Participants.
Section 5.  Shares Available for Awards and Award Limitation
(a)          Subject to adjustment as provided below, the maximum number of Shares available for issuance under the Plan will not exceed 1,700,000 Shares, plus the number of Shares that were subject to any outstanding awards under the Triple-S Management Corporation 2007 Incentive Plan as of the Effective Date that are thereafter forfeited, cancelled, expire, terminate, or otherwise lapse, in whole or in part without the delivery of Shares. All Shares remaining available for issuance under the Triple-S Management 2007 Incentive Plan will be cancelled upon the adoption of the Plan by the shareholders of the Company. Notwithstanding the foregoing and subject to adjustment as provided in Section 5(e), no Participant may receive under the Plan in any calendar year (i) Options or Stock Appreciation Rights that relate to more than 600,000 Shares; (ii) Restricted Stock and RSUs that relate to more than 300,000 Shares; or (iii) Performance Awards or Other Stock-Based Awards that relate to more than 300,000 Shares; and the maximum amount that may be paid in a calendar year in respect of an annual Award denominated in cash or value other than Shares with respect to any Participant shall be $3,000,000, and the maximum amount of a long-term incentive Award denominated in a cash shall be $1,500,000 multiplied by the number of years included in any applicable Performance Period(s) (and any applicable fraction for any Performance Period(s) of less than one year) relating to such Awards.
(b)         No Director may receive under the Plan in any calendar year: (i) Options, Stock Appreciation Rights, Restricted Stock, RSUs, Performance Awards and Other Stock-Based Awards with a fair value as of the grant date of more than $300,000 (as determined in accordance with applicable accounting standards); and (ii) cash retainers and other cash-based awards of more than $300,000.
(c)          Any shares subject to an Award (but not including any Substitute Award), that expires, is cancelled, forfeited, or otherwise terminates without the delivery of Shares, excluding the number of Shares surrendered or withheld in payment of any exercise or other price of an Award or taxes related to an Award, shall again be, or shall become, available for distribution under the Plan. Upon the exercise of SRAs, the gross number of Shares exercised shall be deducted from the total number of Shares remaining available for issuance under the Plan. In the event the Company repurchases Shares on the open market, such Shares shall not be added to the Shares available for issuance under the plan.
(d)         Any Shares delivered pursuant to an Award may consist, in whole or in part, of authorized and unissued Shares or Shares acquired by the Company.
(e)In the event that the Committee shall determine that any dividend or other distribution (whether in the form of cash, Shares or other securities), recapitalization, stock split, reverse stock split, reorganization, merger, consolidation, split-up, spin-off, combination, repurchase or exchange of Shares or other securities of the Company, issuance of warrants or other rights to purchase Shares or other securities of the Company, issuance of Shares pursuant to the anti-dilution provisions of the Shares, or other similar corporate transaction or event affects the Shares such that an adjustment is appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the Plan, then the Committee shall adjust equitably any or all of (i) the number and type of Shares (or other securities) which thereafter may be made the subject of Awards, including the aggregate and individual limits specified in Section 5(a), (ii) the number and type of Shares (or other securities) subject to outstanding Awards, and (iii) the grant, purchase, or exercise price with respect to any Award or, if deemed appropriate, make provision for a cash payment to the holder of an outstanding Award; provided, however, that the number of Shares subject to any Award denominated in Shares shall always be a whole number.
(f)          Shares underlying Substitute Awards shall not reduce the number of Shares remaining available for issuance under the Plan.
Section 6.  Options.
The Committee is hereby authorized to grant Options to Participants with the following terms and conditions and with such additional terms and conditions, in either case not inconsistent with the provisions of the Plan, as the Committee shall determine:
(a)The exercise price per Share under an Option shall be determined by the Committee; provided, however, that, except in the case of Substitute Awards, such exercise price shall not be less than the Fair Market Value of a Share on the date of grant of such Option.
(b)          The term of each Option shall be fixed by the Committee but shall not exceed 10 years from the date of grant thereof.
(c)          The Committee shall determine the time or times at which an Option may be exercised in whole or in part.
(d)          The Committee shall determine the method or methods by which, and the form or forms, including, without limitation, cash, Shares, other Awards, or any combination thereof, having a Fair Market Value on the exercise date equal to the relevant exercise price, in which, payment of the exercise price with respect thereto may be made or deemed to have been made.
(e)          No grant of Options may be accompanied by a tandem award of dividend equivalents or provide for dividends, dividend equivalents or other distributions to be paid on such Options (except as provided under Section 5(e)).
(f)          The terms of any Incentive Stock Option granted under the Plan shall comply in all respects with the provisions of Section 422 of the Code, or any successor provision thereto, and any regulations promulgated thereunder. Incentive Stock Options may be granted only to employees of the Company or of a parent or subsidiary corporation (as defined in Section 424 of the Code).
(g)          The terms of any Qualified Stock Option granted under the Plan shall comply in all respects with the provisions of Section 1040.08 of the PR Code, or any successor provision thereto, and any regulations promulgated thereunder.
Section 7.  Stock Appreciation Rights.
(a)          The Committee is hereby authorized to grant Stock Appreciation Rights (“SARs”) to Participants with terms and conditions as the Committee shall determine not inconsistent with the provisions of the Plan.
(b)          SARs may be granted hereunder to Participants either alone (“freestanding”) or in addition to other Awards granted under the Plan (“tandem”) and may, but need not, relate to a specific Option granted under Section 6.
(c)          Any tandem SAR related to an Option may be granted at the same time such Option is granted or at any time thereafter before exercise or expiration of such Option.  In the case of any tandem SAR related to any Option, the SAR or applicable portion thereof shall not be exercisable until the related Option or applicable portion thereof is exercisable and shall terminate and no longer be exercisable upon the termination or exercise of the related Option, except that a SAR granted with respect to less than the full number of Shares covered by a related Option shall not be reduced until the exercise or termination of the related Option exceeds the number of Shares not covered by the SAR.  Any Option related to any tandem SAR shall no longer be exercisable to the extent the related SAR has been exercised.
(d)          The exercise or hurdle price per Share under a SAR shall be determined by the Committee; provided, however, that, except in the case of Substitute Awards, such exercise or hurdle price shall not be less than the Fair Market Value of a Share on the date of grant of such SAR.
(e)          A freestanding SAR shall not have a term of greater than 10 years or, unless it is a Substitute Award, an exercise price less than 100% of Fair Market Value of the Share on the date of grant.
Section 8.  Restricted Stock and Restricted Stock Units.
(a)          The Committee is hereby authorized to grant Awards of Restricted Stock and Restricted Stock Units to Participants.  The Award Agreement shall specify the vesting schedule and, with respect to Restricted Stock Units, the delivery schedule (which may include deferred delivery later than the vesting date).
(b)          Shares of Restricted Stock and Restricted Stock Units shall be subject to such restrictions as the Committee may impose (including, without limitation, any limitation on the right to vote a Share of Restricted Stock or the right to receive any dividend or other right), which restrictions may lapse separately or in combination at such time or times, in such installments or otherwise, as the Committee may deem appropriate.
(c)          Any share of Restricted Stock granted under the Plan may be evidenced in such manner as the Committee may deem appropriate including, without limitation, book-entry registration or issuance of a stock certificate or certificates.  In the event any stock certificate is issued in respect of shares of Restricted Stock granted under the Plan, such certificate shall be registered in the name of the Participant and shall bear an appropriate legend referring to the terms, conditions, and restrictions applicable to such Restricted Stock.
(d)          The Committee may in its discretion, when it finds that a waiver would be in the best interests of the Company, waive in whole or in part any or all restrictions with respect to Shares of Restricted Stock or Restricted Stock Units.
(e)          The Committee may provide in an Award Agreement that an Award of Restricted Stock is conditioned upon the Participant making or refraining from making an election with respect to the Award under Section 83(b) of the Code.  If a Participant makes an election pursuant to Section 83(b) of the Code with respect to an Award of Restricted Stock, the Participant shall be required to file promptly a copy of such election with the Company and the applicable Internal Revenue Service office.
(f)           If the Committee intends that an Award under this Section 8 shall constitute or give rise to “qualified performance based compensation” under Section 162(m) of the Code, such Award may be structured in accordance with the requirements of Section 9(c), including without limitation, the performance criteria and the Award limitation set forth therein, and any such Award shall be considered a Performance Award for purposes of the Plan.
Section 9.  Performance Awards.
(a)          The Committee is hereby authorized to grant Performance Awards to Participants with terms and conditions as the Committee shall determine not inconsistent with the provisions of the Plan.
(b)          Performance Awards may be denominated as a cash amount, number of Shares, or a combination thereof and are Awards which may be earned upon achievement or satisfaction of performance conditions specified by the Committee.  In addition, the Committee may specify that any other Award shall constitute a Performance Award by conditioning the right of a Participant to exercise the Award or have it settled, and the timing thereof, upon achievement or satisfaction of such performance conditions as may be specified by the Committee.  The Committee may use such business criteria and other measures of performance as it may deem appropriate in establishing any performance conditions. Subject to the terms of the Plan, the performance goals to be achieved during any Performance Period, the length of any Performance Period, the amount of any Performance Award granted and the amount of any payment or transfer to be made pursuant to any Performance Award shall be determined by the Committee.
(c)Every Performance Award shall, if the Committee intends that such Award should constitute “qualified performance-based compensation” for purposes of Section 162(m) of the Code, include a pre-established formula, such that payment, retention or vesting of the Award is subject to the achievement during a performance period or periods, as determined by the Committee, of a level or levels of, or increases in, in each case as determined by the Committee, one or more performance measures with respect to the Company, including without limitation the following: revenue growth, operating income growth, premiums earned; net sales; revenue or product revenue growth; operating income (before or after taxes); pre- or after-tax income (before or after allocation of corporate overhead and bonus); net earnings; earnings per share, earnings per share growth; net income (before or after taxes); return on equity; total shareholder return; return on assets or net assets; appreciation in and/or maintenance of share price; market share; gross profits; earnings (including earnings before taxes, earnings before interest and taxes or earnings before interest, taxes, depreciation and amortization); comparisons with various stock market indices; reductions in costs; cash flow or cash flow per share (before or after dividends); return on capital (including return on total capital or return on invested capital); cash flow return on investment; improvement in or attainment of expense levels or working capital levels; operating margins, gross margins or cash margin; year-end cash; debt reductions; shareholder equity; regulatory achievements; and implementation, completion or attainment of measurable objectives with respect to research, development, products or projects and recruiting and maintaining personnel, each as determined in accordance with generally accepted accounting principles, where applicable, as consistently applied by the Company.  Performance criteria may be measured on an absolute (e.g., plan or budget) or relative basis. Relative performance may be measured against a group of peer companies, a financial market index, or other acceptable objective and quantifiable indices.  Except in the case of an award intended to qualify as “performance-based compensation” under Section 162(m) of the Code, if the Committee determines that a change in the business, operations, corporate structure or capital structure of the Company, or the manner in which the Company conducts its business, or other events or circumstances render the performance objectives unsuitable, the Committee may modify the performance objectives or the related minimum acceptable level of achievement, in whole or in part, as the Committee deems appropriate and equitable.  Performance measures may vary from Performance Award to Performance Award, respectively, and from Participant to Participant, and may be established on a stand-alone basis, in tandem or in the alternative.  The Committee shall have the power to impose such other restrictions on Awards subject to this Section 9(c) as it may deem necessary or appropriate to ensure that such Awards satisfy all requirements for “performance-based compensation” within the meaning of Section 162(m)(4)(C) of the Code, or any successor provision thereto.  Notwithstanding any provision of the Plan to the contrary, the Committee shall not be authorized to increase the amount payable under any Award to which this Section 9(c) applies upon attainment of such pre‑established formula.
(d)Settlement of Performance Awards; Other Terms.  Settlement of Performance Awards shall be in cash, Shares, other Awards or other property, or a combination thereof, in the discretion of the Committee. Performance Awards will be distributed only after the end of the relevant Performance Period. The Committee may, in its discretion, increase or reduce the amount of a settlement otherwise to be made in connection with such Performance Awards, but may not exercise discretion to increase any such amount payable to a Covered Employee in respect of a Performance Award intended to qualify as “performance-based compensation” for purposes of Section 162(m) of the Code.  Any settlement which changes the form of payment from that originally specified shall be implemented in a manner such that the Performance Award and other related Awards do not, solely for that reason, fail to qualify as “performance-based compensation” for purposes of Section 162(m) of the Code.  The Committee shall specify the circumstances in which such Performance Awards shall be paid or forfeited in the event of Termination of Employment by the Participant.
Section 10.  Other Stock-Based Awards.  The Committee is authorized, subject to limitations under applicable law, to grant to Participants such other Awards that may be denominated or payable in, valued in whole or in part by reference to, or otherwise based on, or related to, Shares or factors that may influence the value of Shares, including, without limitation, convertible or exchangeable debt securities, other rights convertible or exchangeable into Shares, purchase rights for Shares, Awards with value and payment contingent upon performance of the Company or business units thereof or any other factors designated by the Committee.  The Committee shall determine the terms and conditions of such Awards.  Shares delivered pursuant to an Award in the nature of a purchase right granted under this Section 10 shall be purchased for such consideration, paid for at such times, by such methods, and in such forms, including, without limitation, cash, Shares, other Awards, notes, or other property, as the Committee shall determine. Cash awards, as an element of or supplement to any other Award under the Plan, may also be granted pursuant to this Section 10.
Section 11.  Effect of Termination of Employment on Awards.  The Committee may provide, by rule or regulation or in any Award Agreement, or may determine in any individual case, the circumstances in which Awards shall be exercised, vested, paid or forfeited in the event of a Termination of Employment prior to the end of a performance period or exercise or settlement of such Award.
Section 12.  General Provisions Applicable to Awards.
(a)          Awards shall be granted for no cash consideration or for such minimal cash consideration as may be required by applicable law.
(b)          Awards may, in the discretion of the Committee, be granted either alone or in addition to or in tandem with any other Award or any award granted under any other plan of the Company.  Awards granted in addition to or in tandem with other Awards, or in addition to or in tandem with awards granted under any other plan of the Company, may be granted either at the same time as or at a different time from the grant of such other Awards or awards.
(c)          Subject to the terms of the Plan, payments or transfers to be made by the Company upon the grant, exercise or payment of an Award may be made in the form of cash, Shares, other securities or other Awards, or any combination thereof, as determined by the Committee in its discretion at the time of grant, and may be made in a single payment or transfer, in installments, or on a deferred basis, in each case in accordance with rules and procedures established by the Committee.  Such rules and procedures may include, without limitation, provisions for the payment or crediting of reasonable interest on installment or deferred payments or the grant or crediting of dividend equivalents in respect of installment or deferred payments.
(d)          Except as may be permitted by the Committee or as specifically provided in an Award Agreement, (i) no Award and no right under any Award shall be assignable, alienable, saleable or transferable by a Participant otherwise than by will or pursuant to Section 12(e) and (ii) each Award, and each right under any Award, shall be exercisable during the Participant’s lifetime only by the Participant or, if permissible under applicable law, by the Participant’s guardian or legal representative.  The provisions of this paragraph shall not apply to any Award which has been fully exercised, earned or paid, as the case may be, and shall not preclude forfeiture of an Award in accordance with the terms thereof.
(e)          A Participant may designate a Beneficiary or change a previous beneficiary designation at such times prescribed by the Committee by using forms and following procedures approved or accepted by the Committee for that purpose. If no Beneficiary designated by the Participant is eligible to receive payments or other benefits or exercise rights that are available under the Plan at the Participant’s death, the Beneficiary shall be the Participant’s estate.
(f)           All certificates for Shares and/or Shares or other securities delivered under the Plan pursuant to any Award or the exercise thereof shall be subject to such stop transfer orders and other restrictions as the Committee may deem advisable under the Plan or the rules, regulations, and other requirements of the Securities and Exchange Commission, any stock exchange upon which such Shares or other securities are then listed, and any applicable Federal, state or other jurisdiction’s securities laws, and the Committee may cause a legend or legends to be put on any such certificates to make appropriate reference to such restrictions.
(g)Upon a Change in Control, the Committee shall determine whether outstanding Options shall be assumed, continued or substituted. All Awards assumed, continued or substituted by the acquiror in connection with a Change in Control will become fully vested only if the Participant’s employment is terminated without Cause at any time during the 12-month period following the Change in Control.Only to the extent Awards will not be assumed, continued or substituted, the Committee may provide that such Awards will become fully vested upon such Change in Control.
(h)          The Committee may impose restrictions on any Award with respect to non-competition, confidentiality and other restrictive covenants, as it deems necessary in its sole discretion.
Section 13.  Amendments and Termination.
(a)Except to the extent prohibited by applicable law and unless otherwise expressly provided in an Award Agreement or in the Plan, the Committee may amend, alter, suspend, discontinue, or terminate the Plan or any portion thereof at any time; provided, however, that no such amendment, alteration, suspension, discontinuation or termination shall be made without (i) shareholder approval if such approval is required by the listed company rules of the stock exchange, if any, on which the Shares are principally traded or quoted or (ii) the consent of the affected Participant, if such action would adversely affect the rights of such Participant under any outstanding Award, except to the extent any such amendment, alteration, suspension, discontinuance or termination is made to cause the Plan to comply with applicable law, stock exchange rules and regulations or accounting or tax rules and regulations.  Notwithstanding anything to the contrary herein, the Committee may amend the Plan in such manner as may be necessary to enable the Plan to achieve its stated purposes in any jurisdiction in a tax‑efficient manner and in compliance with local rules and regulations.
(b)The Committee may waive any conditions or rights under, amend any terms of, or amend, alter, suspend, discontinue or terminate, any Award theretofore granted, prospectively or retroactively, without the consent of any relevant Participant or holder or Beneficiary of an Award, provided, however, that no such action shall adversely affect the rights of any affected Participant or holder or Beneficiary under any Award theretofore granted under the Plan, except to the extent any such action is made to cause the Plan to comply with applicable law, stock exchange rules and regulations or accounting or tax rules and regulations; and provided further that, except in connection with a corporate transaction involving the Company (including, without limitation, any stock dividend, stock split, extraordinary cash dividend, recapitalization, reorganization, merger, consolidation, split-up, spin-off, combination, or exchange of shares), the terms of outstanding Awards may not be amended to reduce the exercise price of outstanding Options or SARs or cancel outstanding Options or SARs in exchange for cash, other Awards or Options or SARs with an exercise price that is less than the exercise price of the original Options or SARs without stockholder approval; and provided further, that the Committee’s authority under this Section 13(b) is limited in the case of Awards subject to Section 9(c), as set forth in Section 9(c).
(c)          Except as noted in Section 9(c), the Committee shall be authorized to make adjustments in the terms and conditions of, and the criteria included in, Awards in recognition of events (including, without limitation, the events described in Section 5(e)) affecting the Company, or the financial statements of the Company, or of changes in applicable laws, regulations or accounting principles, whenever the Committee determines that such adjustments are appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the Plan.
(d)          Any provision of the Plan or any Award Agreement to the contrary notwithstanding, the Committee may cause any Award granted hereunder to be canceled in consideration of a cash payment or alternative Award made to the holder of such canceled Award equal in value to the Fair Market Value of such canceled Award, except that this Section 13(d) shall not be interpreted to permit any transaction that is prohibited by the second proviso of Section 13(b) relating to the direct or indirect repricing of Awards, including without limitation a buyout or cashout of underwater Options or SARs.
(e)          The Committee may correct any defect, supply any omission, or reconcile any inconsistency in the Plan or any Award in the manner and to the extent it shall deem desirable to carry the Plan into effect.
Section 14.  Miscellaneous.
(a)          No officer, employee, Director, Participant or other person shall have any claim to be granted any Award under the Plan, and there is no obligation for uniformity of treatment of officers, employees, Directors, Participants, or holders or beneficiaries of Awards under the Plan.  The terms and conditions of Awards need not be the same with respect to each recipient.  Any Award granted under the Plan shall be a one-time Award which does not constitute a promise of future grants. The Company, in its sole discretion, maintains the right to make available future grants hereunder.
(b)          The Committee shall be authorized to withhold from any Award granted or any payment due or transfer made under any Award or under the Plan or from any compensation or other amount owing to a Participant the amount (in cash, Shares, other securities or other Awards) of required withholding taxes due in respect of an Award, its exercise, or any payment or transfer under such Award or under the Plan and to take such other action (including, without limitation, providing for elective payment of such amounts in cash or Shares by the Participant) as may be necessary in the opinion of the Company to satisfy all obligations for the payment of such taxes.
(c)          Nothing contained in the Plan shall prevent the Company from adopting or continuing in effect other or additional compensation arrangements, and such arrangements may be either generally applicable or applicable only in specific cases.
(d)          The grant of an Award shall not be construed as giving a Participant the right to be retained in the employ of, or to continue to provide services to, the Company or any Affiliate. Further, the Company or the applicable Affiliate may at any time dismiss a Participant, free from any liability, or any claim under the Plan, unless otherwise expressly provided in the Plan or in any Award Agreement or in any other agreement binding the parties.  The receipt of any Award under the Plan is not intended to confer any rights on the receiving Participant except as set forth in such Award.
(e)          If any provision of the Plan or any Award is or becomes or is deemed to be invalid, illegal, or unenforceable in any jurisdiction, or as to any person or Award, or would disqualify the Plan or any Award under any law deemed applicable by the Committee, such provision shall be construed or deemed amended to conform to applicable laws, or if it cannot be so construed or deemed amended without, in the determination of the Committee, materially altering the intent of the Plan or the Award, such provision shall be stricken as to such jurisdiction, person or Award, and the remainder of the Plan and any such Award shall remain in full force and effect.
(f)           Neither the Plan nor any Award shall create or be construed to create a trust or separate fund of any kind or a fiduciary relationship between the Company and a Participant or any other person.  To the extent that any person acquires a right to receive payments from the Company pursuant to an Award, such right shall be no greater than the right of any unsecured general creditor of the Company.
(g)          Awards may be granted to Participants who are employed or providing services outside of the Commonwealth of Puerto Rico, on such terms and conditions different from those applicable to Awards to Participants who are employed or providing services in the Commonwealth of Puerto Rico as may, in the judgment of the Committee, be necessary or desirable to recognize differences in local law, tax policy or custom.  The Committee also may impose conditions on the exercise or vesting of Awards in order to minimize the Company’s obligation with respect to tax equalization for Participants on assignments outside their home country
(h)          No fractional Shares shall be issued or delivered pursuant to the Plan or any Award, and the Committee shall determine whether cash or other securities shall be paid or transferred in lieu of any fractional Shares, or whether such fractional Shares or any rights thereto shall be canceled, terminated or otherwise eliminated.
Section 15.  Effective Date of the Plan.  The Plan shall be effective as of April 28, 2017, subject to its approval by the shareholders of the Company.
Section 16.  Term of the Plan.  No Award shall be granted under the Plan after the 10-year anniversary of its adoption.  However, unless otherwise expressly provided in the Plan or in an applicable Award Agreement, any Award theretofore granted may extend beyond such date, and the authority of the Committee to amend, alter, adjust, suspend, discontinue, or terminate any such Award, or to waive any conditions or rights under any such Award, and the authority of the Committee to amend the Plan, shall extend beyond such date.
Section 17.   Cancellation or "Clawback" of Awards.  The Committee shall have full authority to implement any policies and procedures necessary to comply with Section 10D of the Act and any rules promulgated thereunder and any other regulatory regimes.  Notwithstanding anything to the contrary contained herein, any Awards granted under the Plan (including any amounts or benefits arising from such Awards) shall be subject to any clawback or recoupment arrangements or policies the Company has in place from time to time, and the Committee may, to the extent permitted by applicable law and stock exchange rules or by any applicable Company policy or arrangement, and shall, to the extent required, cancel or require reimbursement of any Awards granted to the Participant or any Shares issued or cash received upon vesting, exercise or settlement of any such Awards or sale of Shares underlying such Awards.
Section 18.  Section 409A of the Code.  With respect to Awards subject to Section 409A of the Code, the Plan is intended to comply with the requirements of Section 409A, and the provisions hereof shall be interpreted in a manner that satisfies the requirements of Section 409A and the related regulations, and the Plan shall be operated accordingly. If any provision of the Plan or any term or condition of any Award would otherwise frustrate or conflict with this intent, the provision, term or condition will be interpreted and deemed amended so as to avoid this conflict
Section 19.   Successors and Assigns.  The terms of the Plan shall be binding upon and inure to the benefit of the Company and any successor entity.
Section 20.  Data Protection. By participating in the Plan, the Participant consents to the holding and processing of personal information provided by the Participant to the Company or any Affiliate, trustee or third party service provider, for all purposes relating to the operation of the Plan.  These include, but are not limited to:
(a)          administering and maintaining Participant records;
(b)          providing information to the Company, any Subsidiary, trustees of any employee benefit trust, registrars, brokers or third party administrators of the Plan;
(c)          providing information to future purchasers or merger partners of the Company or any Affiliate, or the business in which the Participant works; and
(d)          transferring information about the Participant to any country or territory that may not provide the same protection for the information as the Participant's home country.
Section 21.  Governing Law.  The Plan and each Award Agreement shall be governed by the laws of the Commonwealth of Puerto Rico, without application of the conflicts of law principles thereof.
*** Exercise Your Right to Vote ***Important Notice Regarding the Availability of Proxy Materials for the Shareholder Meeting to Be Held on April 28, 2017. TRIPLE-S MANAGEMENT CORPORATION Meeting Type: Annual Meeting For holders as of: February 28, 2017 Date: April 28, 2017 Time: 9:00 A.M. (Local Time) Location: Triple-S Building 1441 F.D. Roosevelt Ave San Juan, Puerto Rico 00920 TRIPLE-S MANAGEMENT CORPORATION OFFICE OF LEGAL AFFAIRS P.O. BOX 363628 SAN JUAN, PR 00936-3628 You are receiving this communication because you hold shares in the company named above. This is not a ballot. You cannot use this notice to vote these shares. This communication presents only an overview of the more complete proxy materials that are available to you on the Internet. You may view the proxy materials online at www.proxyvote.com, scan the QR Barcode on the reverse side, or easily request a paper copy (see reverse side). We encourage you to access and review all of the important information contained in the proxy materials before voting. E17705-TBD See the reverse side of this notice to obtain proxy materials and voting instructions.
Before You Vote How to Access the Proxy Materials Proxy Materials Available to VIEW or RECEIVE: NOTICE AND PROXY STATEMENT ANNUAL REPORT How to View Online: Have the information that is printed in the box marked by the arrow (located on the following page) and visit: www.proxyvote.com, or scan the QR Barcode below. How to Request and Receive a PAPER or E-MAIL Copy: If you want to receive a paper or e-mail copy of these documents, you must request one. There is NO charge for requesting a copy. Please choose one of the following methods to make your request: 1) BY INTERNET: www.proxyvote.com  2) BY TELEPHONE: 1-800-579-1639  3) BY E-MAIL*: sendmaterial@proxyvote.com * If requesting materials by e-mail, please send a blank e-mail with the information that is printed in the box marked by the arrow (located on the following page) in the subject line.gXXXX XXXX XXXX XXXXgXXXX XXXX XXXX XXXX Requests, instructions and other inquiries sent to this e-mail address will NOT be forwarded to your investment advisor. Please make the request as instructed above on or before April 14, 2017 to facilitate timely delivery. wSCAN TO VIEW MATERIALS & VOTEHow To VotePlease Choose One of the Following Voting Methods E17706-TBD Vote In Person: Many shareholder meetings have attendance requirements including, but not limited to, the possession of an attendance ticket issued by the entity holding the meeting. Please check the meeting materials for any special requirements for meeting attendance. At the meeting, you will need to request a ballot to vote these shares.  Vote By Internet: Go to www.proxyvote.com or from a smart phone, scan the QR Barcode above. Have the information that is printed in the box marked by the arrow (located on the following page) available and follow the instructions. Vote By Mail: You can vote by mail by requesting a paper copy of the materials, which will include a proxy card. g XXXX XXXX XXXX XXXX
Voting Items 2. Ratification of the selection of Deloitte & Touche, LLP as the independent registered public accounting firm of the Company. 3. Advisory vote on the compensation of our named executive officers. 4. Advisory vote on the frequency of future advisory votes on the compensation of our named executive officers. 5. Amendment to Article TENTH A of the Amended and Restated Articles of Incorporation of the Company. 7. Amendment to Article THIRTEENTH of the Amended and Restated Articles of Incorporation of the Company. 6. Amendment to Article TENTH C of the Amended and Restated Articles of Incorporation of the Company. 8. Adoption of the Triple-S Management Corporation 2017 Incentive Plan. NOTE: Such other business as may properly come before the meeting or any adjournment thereof. Nominees: The Board of Directors recommends a vote "FOR" proposals 1, 2, 3, 5, 6, 7 and 8 and "1 YEAR" on proposal 4: 1a. Jorge L. Fuentes-Benejam 1b. Roberto Santa Maria-Ros 1c. Cari M. Dominguez 1. Election of Three "Group 1" Directors: E17707-TBD E17708-TBD
Signature [PLEASE SIGN WITHIN BOX] Date Signature (Joint Owners) Date KEEP THIS PORTION FOR YOUR RECORDS DETACH AND RETURN THIS PORTION ONLY TO VOTE, MARK BLOCKS BELOW IN BLUE OR BLACK INK AS FOLLOWS:

M67706-P46057-Z62255                    KEEP THIS PORTION FOR YOUR RECORDS        

DETACH AND RETURN THIS PORTION ONLY          

THIS PROXY CARD IS VALID ONLY WHEN SIGNED AND DATED.

TRIPLE-S MANAGEMENT CORPORATION

The Board of Directors recommends you vote FOR the following proposals:

1.     Election of Directors

    Nominees:

For  Against  Abstain

1a.    Adamina Soto-Martínez

¨

¨

¨

1b.   Jorge L. Fuentes-Benejam

¨

¨

¨

1c.    Francisco J. Toñarely-Barreto

¨

¨

¨

For

  Against  

Abstain

2.     Ratification of the selection of the independent registered public accounting firm.

¨

¨

¨

3.     Advisory Vote on the Compensation of Our Named Executive Officers.

¨

¨

¨

NOTE:Such other business as may properly come before the meeting or any adjournment thereof.

Please sign exactly as your name(s) appear(s) hereon. When signing as attorney, executor, administrator, or other fiduciary, please give full title as such. Joint owners should each sign personally. All holders must sign. If a corporation or partnership, please sign in full corporate or partnership name by authorized officer.

   Signature [PLEASE SIGN WITHIN BOX]DateSignature (Joint Owners)Date

TRIPLE-S MANAGEMENT CORPORATION 4. Advisory vote on the frequency of future advisory votes on the compensation of our named executive officers. 2. Ratification of the selection of Deloitte & Touche, LLP as the independent registered public accounting firm of the Company. 5. Amendment to Article TENTH A of the Amended and Restated Articles of Incorporation of the Company. 6. Amendment to Article TENTH C of the Amended and Restated Articles of Incorporation of the Company. 7. Amendment to Article THIRTEENTH of the Amended and Restated Articles of Incorporation of the Company. 8. Adoption of the Triple-S Management Corporation 2017 Incentive Plan. 3. Advisory vote on the compensation of our named executive officers. NOTE: Such other business as may properly come before the meeting or any adjournment thereof. This Proxy, when properly executed, will be voted in the manner directed herein by the undersigned shareholder. IF NO DIRECTION IS MADE, THIS PROXY WILL BE VOTED "FOR" PROPOSALS 1, 2, 3, 5, 6, 7 AND 8 AND "1 YEAR" ON PROPOSAL 4. 1. Election of Three "Group 1" Directors: Nominees: The Board of Directors recommends a vote "FOR" proposals 1, 2, 3, 5, 6, 7 and 8 and "1 YEAR" on proposal 4: The Board of Directors recommends you vote "1 YEAR" on the following proposal: Please sign exactly as your name(s) appear(s) hereon. When signing as attorney, executor, administrator, or other fiduciary, please give full title as such. Joint owners should each sign personally. All holders must sign. If a corporation or partnership, please sign in full corporate or partnership name by authorized officer. 1a. Jorge L. Fuentes-Benejam 1b. Roberto Santa Maria-Ros 1c. Cari M. Dominguez 1 Year 2 Years 3 Years Abstain E17703-TBD ! ! ! ! ! ! ! ! !! ! ! ! ! ! For Against Abstain SCAN TO VIEW MATERIALS & VOTE w V.1.1 VOTE BY INTERNET - www.proxyvote.com or scan the QR Barcode above Use the Internet to transmit your voting instructions and for electronic delivery of information up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Follow the instructions to obtain your records and to create an electronic voting instruction form. VOTE BY PHONE - 1-800-690-6903 Use any touch-tone telephone to transmit your voting instructions up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in hand when you call and then follow the instructions. VOTE BY MAIL Mark, sign and date your proxy card and return it in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717. TRIPLE-S MANAGEMENT CORPORATION OFFICE OF LEGAL AFFAIRS P.O. BOX 363628 SAN JUAN, PR 00936-3628 ! ! ! ! ! ! For Against Abstain ! ! ! ! ! ! !!E17704-TB V.1.1

Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting:

The Notice and Proxy Statement and Annual Report are available at www.proxyvote.com.

M67707-P46057-Z62255

TRIPLE-S MANAGEMENT CORPORATION

Annual Meeting of Shareholders

April 30, 2014 at 9:00 A.M. (Local Time)

This proxy is solicited by the Board of Directors

The shareholder(s) hereby appoint(s) Ramón M. Ruiz-Comas and Roberto Garcia-Rodriguez, or either of them, as proxies, each with the power to appoint his substitute, and hereby authorizes them to represent and to vote, as designated on the reverse side of this ballot, all of the shares of Common stockwww.proxyvote.com. TRIPLE-S MANAGEMENT CORPORATION Annual Meeting of Shareholders April 28, 2017 9:00 A.M. (Local Time) This proxy is solicited by the Board of Directors The shareholder(s) hereby appoint(s) Roberto García-Rodríguez, Esq. and Carlos L. Rodríguez-Ramos, Esq. or either of them, as proxies, each with the power to appoint his substitute, and hereby authorize(s) them to represent and to vote, as designated on the reverse side of this ballot, all of the shares of Common Stock of TRIPLE-S MANAGEMENT CORPORATION that the shareholder(s) is/are entitled to vote at the Annual Meeting of Shareholders to be held at 9:00 A.M. (local time) on April 28, 2017, at the Triple-S Building, 1441 F.D. Roosevelt Ave., San Juan, PR 00920, and any adjournment or postponement thereof. This proxy, when properly executed, will be voted in the manner directed herein. If no such direction is made, this proxy will be voted in accordance with the Board of Directors' recommendations. Continued and to be signed on reverse side

March     , 2017
Dear Sirs:

The Annual Meeting of Stockholders of Triple-S Management Corporation (the “Company”) will be held on April 28, 2017 (the “Annual Meeting”).  In order for a person to represent a deceased shareholder at the Annual Meeting, the Company must receive the following documents certifying the representative’s authority:

1-If a will exists and an executor or judicial administrator has been designated:

ÞCopy of the will or document designating the judicial administrator, if one has been designated,
ÞCertificate from the Registry of Wills as to the effectiveness of the will, and
ÞTestamentary Letters issued by the appropriate court certifying the executor.

2-If a will exists but an executor has not been designated or the executor is not authorized to participate at the Annual Meeting as a representative of Shareholdersthe estate:

ÞCopy of the will,
ÞCopy of the declaration of heirs (if the will does not distribute the entire estate among the heirs),
ÞCertificate from the Registry of Wills as to the effectiveness of the will, and
ÞA letter signed by all heirs to the deceased shareholder included in the will or the declaration of heirs, as the case may be, held at 9:00 A.M. (Local Time) on April 30, 2014,designating and authorizing the person to participate at the Atlantic BallroomAnnual Meeting and to vote therein as set forth in such letter.

3-If a will does not exist:

ÞCopy of the Intercontinental San Juan Resort & Casino at 5961 Isla Verde Ave., Carolina, Puerto Rico 00979,declaration of heirs, and any adjournment or postponement thereof. This proxy, when properly executed, will be voted
ÞA letter signed by all heirs to the deceased shareholder included in the manner directed herein. If no such direction is made, this proxy will be voted in accordance withdeclaration of heirs, designating and authorizing the Board of Directors’ recommendations.

Continuedperson to participate at the Annual Meeting and to be signed on reverse side

vote therein as set forth in such letter.


In order to participate at the Annual Meeting, the Company must receive all required documents prior to April 21, 2017.  All documents must be addressed to the Secretary of the Company at PO Box 363628, San Juan, PR  00936-3628.  If you had sent them previously, please notify us to verify them.  For more information, please call (787) 749-4025.

If the representative of the estate of a deceased shareholder cannot attend the Annual Meeting, he/she may exercise the right to vote by completing and sending the Proxy Card, together with the corresponding documentation described above, to the attention of the Secretary of the Corporation.

Sincerely,
Carlos L. Rodríguez-Ramos, Esq.
Secretary